VA Lakeside, Chicago Review

I love this place, I have had nothing but great service here and at Jesse Brown.

I don't believe these reviewers. i have NEVER seen so many bad attitudes in my life

Gitting here by public transportation is a dream take 66 or 147 or 151 will put u so close to the front door and the Doctors are great

I arrived at 8:30, was checked in and told to have a seat and wait. My appointment was for 9:00, so I was early. 9:00 passed, and 9:30 passed... and at 9:45 I went back to the check-in desk to inquire how much longer I would need to wait. The clerk freaked out that I was still waiting and found that my check-in didn't register and nobody knew that I was waiting. He scolded me for waiting too long before asking! The Nurse Supervisor immediately took me to the head of the line to get my vitals taken... and then I waited some more. It wasn't until 10:30 that the Doctor saw me, and he was done with me in 10 minutes... but I needed to give blood for lab tests. It is now 11:30 as I continue to sit here waiting to be called into the blood draw room. I asked the Technician and he gave me a curt response to just wait for my number to be called. I remember the last time I was here that my arm bruised up severely because of an incompetent Technician... and I'm anticipating this time to be just as bad. I don't know who gives this Clinic high ratings because in my experience is is mostly awful. Just think that I drove for 2 hours to get here and I'm missing a day of work. Not happy.

My dad is 98 years old. He doubts he would have made it this far without the excellent care he has received from the VA. Thank you!

I have to agree with the other positive reviews-- Deanine and Jesse at the front desk are always very helpful and relay messages promptly. The nurses have all been very courteous, helpful and I never feel rushed. The NW Hospital residents I have seen always take ample time to address my concerns and Dr. Urdaneta and his nurses are always helpful and considerate. Very good job!

The reception and nurses are awesome. Doctors spend significant amount of time, not rushed, and are very professional and caring. Highly recommend this clinic.

The same goes for Jesse Brown facility.