I arrived at 8:30, was checked in and told to have...

I arrived at 8:30, was checked in and told to have a seat and wait. My appointment was for 9:00, so I was early. 9:00 passed, and 9:30 passed... and at 9:45 I went back to the check-in desk to inquire how much longer I would need to wait. The clerk freaked out that I was still waiting and found that my check-in didn't register and nobody knew that I was waiting. He scolded me for waiting too long before asking! The Nurse Supervisor immediately took me to the head of the line to get my vitals taken... and then I waited some more. It wasn't until 10:30 that the Doctor saw me, and he was done with me in 10 minutes... but I needed to give blood for lab tests. It is now 11:30 as I continue to sit here waiting to be called into the blood draw room. I asked the Technician and he gave me a curt response to just wait for my number to be called. I remember the last time I was here that my arm bruised up severely because of an incompetent Technician... and I'm anticipating this time to be just as bad. I don't know who gives this Clinic high ratings because in my experience is is mostly awful. Just think that I drove for 2 hours to get here and I'm missing a day of work. Not happy.