They are very professional, and they take the time necessary to sell your home for the maximum price possible. Marketing and personal attention are second to none. I would highly recommend this real estate company to sell your home, or if you are looking to purchase a home. You will be in good hands.
Laurie Joyce was our agent. She was extremely helpful throughout our house shopping experience. Though we didn't get the first one we called her for, we were so pleased and charmed by her that we worked with her in our search. I've waited a year to write this review to make sure, and now I am - We now live in the house of our dreams. Laurie helped, guided and advised us throughout the process and delivered more than was necessary or expected. Kept in constant contact with us. She even came to our house warming party! I would recommend her to anyone searching for a home!
I met with a few realtors before choosing Melba Cortez as my realtor to purchase a home. I was impressed with her professionalism, knowledge, patience and willingness to be available for questions or showings. I made the right choice, especially in today s pandemic market. Melba making herself available allowed me to view a property that was on the market one day. Her quick response was the key to finding the perfect home. In today s market, response time is crucial. Melba is experienced, trustworthy, and an absolute delight. Melba Toast Cortez is highly recommended!
I want to thank Debbie for her rude disposition, as it led me to rent a home elsewhere that I love, and without being hassled over my credit score. Everything happens for a reason!
Emailed and called Janice Sun numerous times and she never called back. Now found the property is pending. Very unprofessional agent, and the office just gives you the agent's cell phone and does not try to help you resolve the issue.
My wife and I just bought our first home and were blown away how awesome our realtor, Grace Hong, was! From the beginning to the end, she not only successfully managed our crazy (not an easy task), she actually embraced it, resulting in us moving into our dream home! Grace is a personable, master negotiator who worked tirelessly around our odd work hours to close the deal! We could not be more happy and satisfied with Grace s performance. She s a pro and it showed!
PROCEED WITH CAUTION - I was embezzled from while doing business with Rachel Lee and not once did she reach out to check on or speak with me. Even worse, Rachel refused to speak to the lead detective investigating the theft/fraud!
Please read before considering Rachel Lee as your realtor:
I hired Rachel Lee as my realtor to sell my home and assist with the purchase of a new property. At that time, I had never been through the home buying experience. (My former husband had always led our home buying efforts.) Essentially I was a first time home buyer and put my trust in Rachel Lee to help guide me through the process. Oh, how I wish I knew then what I know now! Side note, I have recently closed on a new home and comparing the two experiences I wanted to caution the public so no one has to endure what I did with Rachel.
Once I chose a home and went under contract with my "trusted' realtor (I use that term very loosely) my nightmare began. A week before closing I had my final CD issued (or what I thought to be my final CD) from the lending company, Fairway Mortgage. "Final" CD came via regular email without any secured website I needed to log into. Naive, I didn't question it. After signing the needed documents I went to the bank to pull out a cashier's check for closing. Please understand, I was putting 20% down and was hesitant to wire a large sum of funds. Moving forward, I took a snapshot of the cashier's check and sent it to Rachel so she was aware that everything on our end was complete and ready for the day of closing. She quickly directed me to return the cashier's check insisting, "Even if the check is only cents off it will push closing back days, funds MUST be wired!" Naturally, I heeded her warning and returned the cashier's check to the bank. The morning before closing I received an email from the title company addressed to Rachel Lee and myself with the wiring instructions. I confirmed with Rachel final amount of closing cost (so I could ensure the exact amount was being wired to the Title Company), time of our final walk through and time of closing the following day. After the wire transfer was initiated, I received an email from the lender on the morning of our scheduled closing. The email was titled, "Final CD" AND this email was sent through a secured server. I thought this to be odd so I followed up with the Title Company to confirm receipt of the wire transfer I had sent the previous day. To my ghastly surprise they communicated that they had just received the Final CD from the lender and we would have to wait three days before we were able to close! I immediately responded, "I have my final walk through of the property at 1:00 and closing at 2:00, it's already scheduled!" As those words flew out of my mouth I was momentarily frozen by shock, and then I began to realize what was happening (had happened). I began to feel the hope and excitement of my new home being replaced with loss and despair. It hit me like a ton of bricks...I had been embezzled from! I quickly tried to follow up with Rachel Lee, no response. Then I received a text message from her stating, "OMG, the correct email address from the title company is ____and the email address that sent the wire instructions had ___gmx__ it was different!!" Puzzled, "How did you already figure that out?!"
That was the LAST time I ever heard from Rachel Lee!
The detective leading my fraud/embezzlement investigation spoke with everyone involved with the unfortunate incident (numerous times) EXCEPT for Rachel Lee, she refused to communicate with the detective and help with our efforts to catch the perpetrators.
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