Reviews604Page 2 of 7
Filters:
Rating
Language
Sort:
Most recent

Their representatives are amazing. I ask a lot of ...

Their representatives are amazing. I ask a lot of questions but they never get impatient or treat me like I'm stupid. Mark is especially awesome - he helped me dispute a ridiculous cancellation charge which ended up saving me from paying a $200 fee.

Great experience working with Utility Connect. Th...

Great experience working with Utility Connect. They did all the investigation on finding the best rates for all my utilities and connected me with the right people at a time that was convenient for me to get everything set up on a tight timeline. I worked with Vincent Barrera, who was professional and super friendly!

Moving to a different county. Who offers what, wha...

Moving to a different county. Who offers what, what numbers to call, when can I set it up...??? Utility Connect made it too easy. Even had a conference call with one utility that eased my concerns about transfer of service. Did I get the best offers? Not sure yet and may follow up but it was very quick and everything went smooth. Had a call back because Rayna found a better deal on electricity. Nice, now that the new service stress is behind me, all I have to do now is move........ugh!

They were fast and friendly. We moved to a very r...

They were fast and friendly. We moved to a very rual area and there was no internet listed for us. I told her what everyone else was using and she looked it up and offered to call them for me even though they wern't on their list. They really go out of their way to help.

Kristen Samaniege was so nice & helpful. She was ...

Kristen Samaniege was so nice & helpful. She was able to save me quite a bit of money. I hope I don't have to move again in the near future, but when I do, I will definitely use Utility Connect!!

They used to be great and very responsible and my ...

They used to be great and very responsible and my clients had nothing but positive feedback. But recently they have not been as helpful. incorrect information provided given and failure to communicate.

Utility Connect helped me get power, water, sewer,...

Utility Connect helped me get power, water, sewer, mail forwarding, etc. set up in one call, which was quite convenient. Kristen was courteous and friendly. They will recommend cable and security options from certain companies, but that's to be expected. Very helpful service overall.

Rayna was very friendly and knowledgeable. She hel...

Rayna was very friendly and knowledgeable. She helped me cancel some of my old accounts and sign up for new ones that saved me a lot of time! I didn't have to research all the providers, their rates or their contact info. She knew what providers were available and I just had to choose and she took it from there.

Utility Connect customer service was very professi...

Utility Connect customer service was very professional and friendly. My customer service rep answered all of my questions. My customer service rep worked with me in getting the services I want at the best prices. My overall experience was exceptional. I would recommended this company to family and friends

Tanny is a very pleasant person to talk with right...

Tanny is a very pleasant person to talk with right from the moment when you are connected on the phone. Moving from Japan to Seattle, I was not really sure what they can do for me. But she was very helpful and kindly answered all the questions I had. I'm sure some of them don't get asked if you know the basics. But anyhow she helped me quite a lot and saved me time in dealing with utility companies.

Being new to the area, I was not looking forward t...

Being new to the area, I was not looking forward to finding all the places that I needed to call to hook up my various utilities. Utility connect made that easy and I am quite glad that I used it.

Russ and the team at Utility Connect continue to a...

Russ and the team at Utility Connect continue to amaze me. Their commitment to the customers wants on top of their anticipation of their customers needs is beyond exceptional. I would recommend them to anyone anytime.

This service is such a great one! Seriously recomm...

This service is such a great one! Seriously recommend it! I called and they explained everything that I needed to know about my utilities. Tanny assisted me and was very personable. She had a vast knowledge about the products and companies and was able to get everything set up in less than 30 minutes (probably would have been shorter but I had a lot of questions!)

I wish I had become aware of them sooner. I have ...

I wish I had become aware of them sooner. I have been paying outrageous electric bills of $300/month for a small 1-bd apt. I will save a substantial amount with my new electric company and I am very grateful to them.

My previous company, Reliant, lied to me when I signed up and told me the rate would be 8.something, and it turned out to be 13.something. They pretended that the electricity rate was the first number total and never mentioned that there would be a substantial extra amount to carry the electrons to you. Isn't that bizarre?? I would never recommend anyone ever using Reliant.

As soon as I figure out what my situation is for cable and wifi, I am going to call Utility Connect for that, too. Plus, the fellow I talked to was very patient and knowledgeable.

Vincent was fantastic. He helped us get a better d...

Vincent was fantastic. He helped us get a better deal on our cable and internet than I was ever able to negotiate on my own. He also knew of incentives and credits to ask for that I otherwise wouldn't have known about. He saved us hours of research and being on the phone and made that part of our moving experience great!

I never knew a service like this existed! I can't ...

I never knew a service like this existed! I can't believe this is a completely free service!!! They helped me set up all my home services in about 15 minutes and then forwarded my mail! I will most definitely Utility Connect again!!!

I am always a little weary when switching provider...

I am always a little weary when switching providers however, I was extremely impressed with the efficiency and friendliness of the company. Top Notch customer service! Moving was much less stressful and my utility bill has never been lower since switching to Utility Connect! I've told all my friends about Utility Connect and they seem to be just as happy as I am. It's nice using a company you can trust!

Vincent Barrera assisted me with all the utilities...

Vincent Barrera assisted me with all the utilities for my new house. Since I am a first time purchaser, I was not aware of all the complexities involved. We were on the phone together off and on for an entire afternoon, but he stuck with me until everything was done, from getting deposits waived to choosing a cable and internet bundle that included all the channels I need. I can't say enough good things about Vincent. I could not have done it without him. Utility Connect provides a great service.

I really appreciate you guys and what you do ^_^ I...

I really appreciate you guys and what you do ^_^ I can't believe it's free. I just moved from San Diego to Austin and I really don't know anything about Austin just yet. You guys made my life alot earlier by doing all the work for. Thank you.

Wow, these guys made it easy for me when I was mov...

Wow, these guys made it easy for me when I was moving! Great customer service, and a convenient way to switch all my utility needs to my new home. We all dread having to move, but these guys make the process of switching all the utilities over a breeze, and to top it off...they got me cheaper rates than I was currently paying. I hope I don't have to move again for a long time, but if I do, Utility Connect will be the first call I make.

Went in to get a new electric provider, and was he...

Went in to get a new electric provider, and was helped by Keith. He helped me get a better deal than what I used to have. Also helped me sign up for TV and internet. Great service, will definitely be back.

Really great customer service!!! All my questions ...

Really great customer service!!! All my questions were taken seriously and answered thoroughly, but I especially appreciated how quickly everything was set up through one phone call. Would definitely reccommend to anyone

I have never heard about a company that helps set ...

I have never heard about a company that helps set up with utilities and help find the best price. I recommend this company and I had the pleasure to work with Tanny Matselele. She was so helpful.

Called here since I was moving and wanted to try i...

Called here since I was moving and wanted to try it out, I got a guy named Chris and he was very helpful, breaking down the prices and the plans for me. Also had it delivered right on time for my self installation. Great customer service and fast!!! I will defiantly use again if I am moving.

Man I love Utility Connect. Calling these utility ...

Man I love Utility Connect. Calling these utility companies is such a GD pain in the booty! Adam Watson knows what he's doing and made it so streamlined and simple. He may have even saved my life because I have a heart condition and talking to these foreigners and ex McDonald employees gets me all worked up. Seriously, do yourself a favor and call Adam at Utility Connect. utility connect = life savers

Sandra Hughes. I am so thankful to have had some...

Sandra Hughes. I am so thankful to have had someone help me I am new in town and did not know who or where to call first. There is nothing like this up in the north where I moved from thank you Rayna

I needed an electric company with a quick turnarou...

I needed an electric company with a quick turnaround time, and after 20min of submitting a request, I was on the phone with Rayna as she walked me through the process of getting set up. Rayna was able to provide the best rate available in the area and have the room activated the following day. She was very honest and thorough with me and was able to answer all of my questions. I would definitely recommend Rayna and Utility Connect to anyone who's moving locations, looking to change services and/or in a pinch.

Vincent is the best! Great service, very polite. W...

Vincent is the best! Great service, very polite. Worked everything out with me and I tend to look for all options possible. Was very patient, made all the calls on my behalf. Awesome service! Try them...

Utility Connect made it so easy for me to set up o...

Utility Connect made it so easy for me to set up our utilities hassle-free! Tanny helped me tremendously! She even helped me cancel a contract I had entered into with an electric company that would have ended up being super expensive! Thank you so much, Tanny and Utility Connect!

Rayna was extremely helpful and got hooked up with...

Rayna was extremely helpful and got hooked up with a great rate! Utility Connect can help with anything that you need all in 1 phone call! The owners are great people as well! Highly recommended!

Hi everyone,

Hi everyone,

Ryan helped me to connect my utilities. He was awesome! I received a follow up call the same day from him to ensure that I received the best quality service. I would recommend this company. It was easy and fast to connect my services.

My phone call was received with very little wait t...

My phone call was received with very little wait time by Mark. He was very helpful in explaining my best options with the service providers in my new location along with their rates. He also gave suggestions as to how I could save money based not only on basic installations but also on any upgrades I could choose in the future. Thank you Mark for your most excellent service.

This service saved me a ton of time in finding and...

This service saved me a ton of time in finding and coordinating utilities in my new home. Rayna was very knowledgeable and friendly and was able to get all of my utilities scheduled in under 30 minutes.

Great expirence with Vincent. He got me the best d...

Great expirence with Vincent. He got me the best deal on electric and the information about getting other utilities connected and moved is going to make things a lot easier.

I also worked with Tammy on another occasion, she was great! Utility connect has the most helpful and pleasant staff to work with! I highly recommend this company!

I can't say enough good things about this company!...

I can't say enough good things about this company! Not only do they make switching providers hassle free, but saved us money in the process! I was beyond impressed with their friendly customer service.... it's about time a company got it all RIGHT! Thank you guys!

A Blessing!!!

A Blessing!!!
I was assisted by Vincent Barrera. He went over what his job description required. He compared what others had offered to the best possible match for my needs that he could provide for a better rate. He followed up with me through email after the call to provide everything he said he would provide. I'm grateful to have been assisted by him today! He is a true blessing to the company. It was obvious that it's not just a job for him...he loves people. I'll say it again, I'm grateful to have been assisted by him!!!

Rayna was amazing! She was very helpful and did he...

Rayna was amazing! She was very helpful and did her best to make sure that my husband and I were receiving the best deals. Utility Connect is a great company that helps relieve some of the stress that is associated with moving into a new place/area.

Utility Connect is great! Moving or setting up ne...

Utility Connect is great! Moving or setting up new utility accounts can be a hassle. They help make your life a little less stressful as you tell them your needs and they do the searching for you. They saved me time and money and I will gladly use them again! I have recommended them to several people and no one has had anything bad to say about the process. Everyone who works there is polite, friendly, and helpful. Best of all it is FREE. Great job Utility Connect.