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H
4 years ago

They were incredibly helpful during my move. I had...

They were incredibly helpful during my move. I had a lot going on and they were able to help me stay organized and followed up with vendors to answer all my questions/concerns. They were able to accommodate some last minute requests I had and had great communication throughout.

Z
4 years ago

UrbanBound was a great company to work with. Altho...

UrbanBound was a great company to work with. Although I didn t actually have to use a lot of their services, they offer all kinds of services to make your move easy such as help finding a uhaul, apartment/house, temporary housing, etc. My representative was very responsive and made sure that I had exactly what I needed to make my move as smooth as possible. All I had to do was tell her something I needed and she was right on top of it. Overall, very great experience.

E
4 years ago

Waste of time. New employer contracts with them, a...

Waste of time. New employer contracts with them, and honestly I could have done all the work they did on my own. Actually, wait...I did do all the work on my own. So, what did they do? I got quotes, followed up on them, dealt with pets, found a place to live, etc.

W
4 years ago

UrbanBound did an amazing job facilitating my move...

UrbanBound did an amazing job facilitating my move to another state with very short notice. I anticipated making the majority of the move myself, as it was just me and my relatively minimal amount of belongings, but when plans had to change last minute, UrbanBound responded with assistance right away, and helped me book the new services I needed. Considering how stressful moving is in general, UrbanBound took a lot off my plate and allowed me to focus on other important details. I would definitely recommend them for any relocation related services!

S
4 years ago

Urban Bound helped me a lot for my relocation from...

Urban Bound helped me a lot for my relocation from NC to NYC. Their website and representative service were the best I ever used. Ashley is a very friendly and patient representative that actually talked to me through the phone for my moving situation. Their website is very user-friendly too! I am able to track the reimbursement and other conditions, clear and easy!

B
4 years ago

This company hires the most incompetent, lazy, and...

This company hires the most incompetent, lazy, and unresponsive people on the planet. It s bizarre how bad they are. We booker a U-haul through them; they booked it at the wrong facility that was many miles out of the way. We needed a piano mover; they booked a piano mover that cost 3x more than the piano mover we recommended. We needed to book flights; they were so unresponsive that we ended up having to book it ourselves and fight with our employer to expense it. I hope to never have to deal with these idiots ever again.

A
4 years ago

Great service provided by the UrbanBound team! The...

Great service provided by the UrbanBound team! They will guide you throughout your moving experience. They are always supporting you and keeping you on track. Thank you Jovie and UrbanBound team!

A
4 years ago

Great experience moving from Chicago to Greater Bo...

Great experience moving from Chicago to Greater Boston Area. Stephanie, the relocation consultant was really helpful in providing me excellent choice of movers and guiding me throughout the process.

P
4 years ago

When I decided to make this move I thought I was g...

When I decided to make this move I thought I was going to have to figure out all of the little details on my own. Then came Urbanbound and most of it was done for me! My Consultant, Theresa, was awesome in guiding me through the process, even during the pandemic. I would highly recommend using this company for your relocation.

K
4 years ago

Great experience! Out of college moving on my own ...

Great experience! Out of college moving on my own seemed like a daunting task. UrbanBound made making my first big move so easy; my relocation consultant was easy to reach and replied to any questions I may have had in a timely manner. Simple process that made life easier.

D
4 years ago

Overall, a very positive experience and would conf...

Overall, a very positive experience and would confidently recommend UrbanBound to others. Relocating during a pandemic was anxiety-inducing, but they really simplified the process. Bob was excellent - easily reached and knowledgeable. A pretty simple tech platform (Good but not great). Resolving a few solvable kinks in their user experience will take them to the next level.

C
4 years ago

We choose Urban bound to relocate from NY to Seatt...

We choose Urban bound to relocate from NY to Seattle, WA. Excellent service. Theresa who was our relocation consultant was great; she responded very quickly with all the questions we had. I highly recommend Urban Bound.

J
4 years ago

Urbanbound has a corporate contract with Frito Lay...

Urbanbound has a corporate contract with Frito Lay campus hires for relocation. I was going to be given $5000 lump sum to relocated. Because of the high price of an all inclusive move I decide to rent a u-haul and do it myself meaning I did not require any services from Urbanbound. Despite submitting all of my information in a timely manner I did not receive my payment until about 4 weeks after completing my move. It was an incredibly frustrating and inefficient process. To cap it off I have decided to leave my current company and I am required to pay back any relocation help I received. Urbanbound charged $399 to help with my move. So, now I am having to pay $399 back to my employer because that is the fee Urbanbound charges to deliver a check a month later than it should have been.

E
4 years ago

UrbanBound was a pleasure to work with especially ...

UrbanBound was a pleasure to work with especially during my move to a new state. Between helping with relocation expenses and giving options for housing, they made the transition very easy. They also offer moving tips and advice and recommendations for what to do in the areas surrounding my new town which was great!

K
4 years ago

Urbanbound was awesome! Communication was great an...

Urbanbound was awesome! Communication was great and they lay everything out so simply that was easily able to find useful information for my move! Jovie, my moving consultant was also fantastic! Always responded to my emails quickly, never felt like I was waiting around for a response

M
4 years ago

I had to move during the pandemic on a very short ...

I had to move during the pandemic on a very short notice. Bob at UrbanBound made my move as seamless as possible. He immediately connected me with moving companies who could meet my timing requirements, and the company I eventually booked with did an amazing job with packing and transport. Given the circumstances, I don t think I could ve had an easier move. If I can expect this type of service again, I would love to work with UrbanBound again in the future.

B
4 years ago

Moving one's family and stuff is an extremely stre...

Moving one's family and stuff is an extremely stressful and daunting task. UrbanBound made our experience of moving from Seattle, Washington to Eau Claire, Wisconsin as simple and smooth as possible. We had a full understanding of the benefits eligible to us and Urbanbound corrected miscommunication (my fault) on our behalf quickly and without question or judgement. I give my full recommendation.

S
4 years ago

Very poor quality employees that do not know anyth...

Very poor quality employees that do not know anything about finding housing. Consistently just pointed off to a website that I could have found on the first page of a google search. I was even informed to just check craigslist at one point. They do not offer any real help in trying to find a place to live. Also take days to reply. Would not suggest this for anyone wanting real help finding a place. Just use google at least it is free.

D
4 years ago

The UrbanBound product exceeded my expectations. I...

The UrbanBound product exceeded my expectations. I loved being introduced to top notch suppliers who treated me as if I was the CEO of my company. I found the data and content within the software to be extremely helpful as it guided my wife and I to make well informed decisions. If you are looking for great software and a fantastic customer service team then I highly recommend UrbanBound. I can't imagine what my relocation would have been like without them.

M
4 years ago

Jovie and the team over at Urban Bound truly showe...

Jovie and the team over at Urban Bound truly showed care and initiative when coordinating / processing my move from South Orange County, CA to San Diego, CA. All items needed as well as additional labor was able to be sourced and scheduled with ease and options available as well. From planning to working w the movers all turned out great. Very grateful to have saved valuable time using Urban Bound.

V
4 years ago

This was my first time working with a relocation c...

This was my first time working with a relocation company and I must say they were amazing. From finding a moving company to scheduling and reimbursement, they took care of everything. Highly recommend!

A
4 years ago

UrbanBound was so wonderful to work with and made ...

UrbanBound was so wonderful to work with and made the out of state move process simple, and easy to manage. Jovie T. was an exceptional advocate and was a true joy! I am so glad my company chose UrbanBound to navigate this process.

y
4 years ago

It is easy and nice choice when you plan to move. ...

It is easy and nice choice when you plan to move. Just sit in home, send mail and everything will be organized well. Then the polite persons will visit and pick up according to you requirement. Your all stuff will be dilevered quickly and intactly within a short days. What you need to do is enjoy the time and worry nothing!

E
4 years ago

This company was great to work with! They offer lo...

This company was great to work with! They offer lots of information on their website and I received answers to all my questions in a timely fashion. Glad to have thing company in place to make relocation much less stressful!

C
4 years ago

They made my move very easy. From locating a truck...

They made my move very easy. From locating a truck to hiring help to load it. The professionlism and the cae Grace took to make sure the needs were meet was awsome. I would use themn again.

T
4 years ago

UrbanBound did a great job supporting our relocati...

UrbanBound did a great job supporting our relocation. They were always very responsive and good with accommodating our desires on everything from travel and hotels to movers and temporary lodging. Their staff also periodically checked on us. Great customer service.

M
4 years ago

Urbanbound was great. The user interface was simpl...

Urbanbound was great. The user interface was simple and easy to use. I did not use the services however there is many to choose from that would be helpful for a move. Thank you UrbanBound for your help throughout this transition.

P
4 years ago

Jovie and the entire team of UrbanBound went above...

Jovie and the entire team of UrbanBound went above and beyond with their expertise and assistance in our relocation. They are always available to answer your questions and without them, it will be extremely difficult to move specially at this difficult times.