Experienced and thoughtful agents hang their licen...
Experienced and thoughtful agents hang their licenses at this brokerage.
Experienced and thoughtful agents hang their licenses at this brokerage.
Barb Bender was absolutely amazing. we are from out of state and first met Barb online and via phone conversations. when we were able to travel down to look at properties, Barb was ready and available to meet with us. She always showed us properties that were close to our budget and wants. Barb never once pressured us knowing we weren't exactly ready to buy. she continued contact with us and the next time we came down she walked through several properties with us. We did find our dream property and signed the papers in June 2021. Barb did a great job and we absolutely love her!! Thank you for helping us find our 15 year dream!!!!
Our agent, Marie Santos, worked diligently with us to find the home we were hoping to find.
I asked Adriana Bates / Mayes to put an offer on a house she'd showed my wife earlier that day. Since we still lived in our house the offer would come with a contingency to sell our house. Thinking its unlikely someone would accept an offer in the current market with that sort of contingency Adriana an I agreed it couldn't hurt to ask. A little later I received an offer letter from Adriana, and I thought it was odd that no where in the letter did it say anything about the contingency to buy my house and when I asked her about it she said, that's an amendment that comes later. Since we hadn't even listed our house yet I thought it was odd that the offer also had a close date that would probably occur before we sold this house, when I asked Adriana again she said that's ok. To my surprise Adriana showed up the next day to both my house and my wife's work with balloons and a card congratulating us as our offered had been accepted. I gave Adriana my $500 earnest money and signed off on the contract with the seller to buy the house. The next day Adriana reached out to us explaining "We have a problem" the problem was that she'd never told the sellers our requirement to sell our house before we could close on theirs and she was advised that the seller never would've entered an agreement had they known about that. I asked Adriana why they didn't know about that, she said, because she didn't tell them, when I said why did you tell them she said because she felt pressured. So now we were in a contract to buy a house with a close date in which we had no guarantee that we'd have the money to buy by said date. Adriana never once apologized for her error and even said "This Happens. It nothing in the real estate world. Trust me.". I had lost all confidence in her ability to make ethical decisions or the validity of her qualifications. Luckily we were able to sever our exclusive buyers agreement and the seller was gracious enough to release us of our contract and the forfeiture of our earnest money. I would not recommend Adriana as a realtor or do business with an organization who employs people like her.
My agent is Cathy Haggerty. She helped me find my new home. After I got moved into it, she helped me with getting my current house ready to be sold. It went on the market on a Sunday and we signed contracts on that Wednesday. I would recommend her to anyone. She's a special lady.
ZERO Stars!!!!!!!!!! 0000000 zero zero zero stars
Be aware if you are planning to lease through them.
They will find every excuse not to refund your deposit.
Jessica Harvey was our Real Estate Agent. We were moving from New York to Tennessee. Jessica was OUTSTANDING from start to finish. It was a long road but we couldn't have done it without her. She found us the most beautiful home we could ever imagine. She is the most hard working and responsive person we have ever met. No matter how early or late it was Jessica got back to us within minutes with all correct information, everytime. She went way out of her way so many times to make everything come together. Several walk throughs, inspections, and countless hours on the phone. We were never given the impression we were bothering her when I know we had to be because we spent so much time communicating. We are blessed to have had her as our agent. We are proud to call her a great friend and we owe her everything for what she has done for us. We HIGHLY recommend Jessica, we couldn't be more happy with the whole process. THANK YOU SO MUCH JESSICA.