4 years ago
I have never written a review before, but my exper...
I have never written a review before, but my experience was so bad that I found it necessary. If I could give them a zero I would. This was the worst Customer Service I have ever experienced - After being HUNG UP on when expressing my concerns about a pair of grips, and inquiring to see if I could get any money back for one of my gymnasts, I called back and was told that, Eddie, the person I was speaking to, was not going to "sit up here and have a 'little Donald Trump' fight" with me. I asked him if I could speak with someone else and he said "no" and proceeded to hang up on me, again. I then called back two more times in which he picked up, waited for me to say something, and hung up as soon as I started talking both times. Needless to say, I still have not gotten in contact with them because they will either 1) not pick up or 2) hang up every time I call.