Reviews 10
Filters:
Rating
Language
Sort:
Most recent

The folks from Unique are all employees, not subco...

The folks from Unique are all employees, not subcontractors, and that makes a huge difference in the service and results you will get. They're all pleasant, timely, diligent, and they clean up after themselves. The company stands by it's work and products and doesn't make you jump through hoops to get follow up service. In fact, this is the first no-stress contractor I've ever worked with in thirty years of home ownership. They won't be the lowest bid, but they ARE worth every penny.

Follow up to my review from 2 years ago. We are s...

Follow up to my review from 2 years ago. We are still very satisfied with the end result. Love our new roof, gutters, and windows. Since the work was completed, representatives have periodically checked in to see if we are still satisfied, and we are. UHS is quick to respond to issues we've had and has sent out technicians to correct the issues in a timely manner. Overall I and my family are very satisfied and would still recommend UHS to others.

Unique Home Solution did work for our home's roof, gutters, and windows. In all instances, the people doing the work did it in a friendly, courteous, and timely manner. As a home owner, I was very satisfied with the results. I was provided follow-up reviews of the work, walked through any issues found and the issues were addressed in a timely manner. I am very pleased with the outcome and how their work has improved the curb
appeal of my 20 year old home. I would definitely recommend their work to others.

Had a total of three bathrooms completely remodele...

Had a total of three bathrooms completely remodeled in our circa 1876 home by Unique and have been very satisfied with them. The men that came in were very professional and courteous! We wanted a claw foot tub and an antique vanity added to the bathrooms to keep the character of the home, and they made sure our wishes were met. The flooring was no longer sold by the company, after our first bathroom remodel, and they were able to order more to match these two bathrooms. Only complaint I would have is that the shower doors took longer to come in that anticipated.

My husband and I were so happy with the quality of...

My husband and I were so happy with the quality of product as well as the installation. The gentlemen were friendly and left the areas as clean as before the work started. I could not be happier and am thinking of future work to have completed with Unique Home Solutions.

First of all, I didn t even get to use their servi...

First of all, I didn t even get to use their service as I was told by one of the scheduled employees that I had to wait a couple of months for pricing to go on sale since I could not afford to pay full price right away ( I could do a small down payment) EVEN THOUGH they said they do financing. I just wanted a free estimate as I m looking around FOR pricing only! Basically declined me and tried to get me to sign up for a credit card (no thank you)

The first time I called to schedule an appt for an estimate, the first lady was nice then got sent to another lady who was the main problem I dealt with.

She told me EVERYONE who lives in the house MUST be there at the ESTIMATE! I then told her multiple times my bf and I are not married, we did not get the house together, so therefore I AM the decision maker on what goes on and in the house. She kept arguing with me then had the audacity to ask Don t you want your bf to be there to decide? I told her no not really (him and I already had a deep conversation that I am the decision maker since he moved in with me) but kept forcing it upon me that he had to be there just for the estimate!

DO NOT RECOMMEND!!

So all in all, these past 2 phone calls were rude, sexist, and I got declined (and to wait for pricing to go on sale) since I did not want to open up a credit card right away & I have a car loan that hasn t been paid off yet! Such a shame!!!

I did not expect to be this ANGRY at a company employee or whoever she was, before!!! Especially before I even got the chance to get an estimate!!

The service and products provided were excellent. ...

The service and products provided were excellent. I could do without the 4 hour sales pitch (twice since my wife wasn t there the first time), the high pressure to sign that day, and $20k for a bathroom. Again, the installers were great, and I like the product. I don t like the sales technique, or the cost.

I had new windows installed. What a great experie...

I had new windows installed. What a great experience. Every person I spoke with was very friendly, honest and informative. They made me feel important. The installers were great. They were professional, friendly, and were very careful not to leave a mess. I highly recommend Unique Home Solutions! I trust them and will continue to use their services!

I used Home Advisor to get quotes for gutters. I s...

I used Home Advisor to get quotes for gutters. I specifically wanted gutters with some sort of leaf guard system. Only two companies sent someone to give me an estimate. The first guy only did plain gutters, no leaf guard. I wait a week for the Unique Home Solutions guy because I'm 80% giving the job to them at this point because it's the only option for leaf guard.
He shows up, I'm taking him around back to see the gutters and we pass my hydroponics garden. He implied I was growing marijuana. I have never in my life smoked pot. I told him it was vegetables, he smirked and said "that's what we all say". I should have thrown him out then for insulting me but I really wanted leaf guard.
I read the reviews about super long sales pitches and when he wants to start in I told him I don't need the pitch, just give me a number so we can get started. He said he really wanted to educate us on the system and we said we really aren't interested in how it works, just ensure us that it does work and give a price. He said ok and went to get measuring tools. He measures and then goes back out front, I'm assuming to his car to write up a quote like the other guy did. 20 minutes go by and I check the front camera on my phone and see he left. He just up and left without giving us a number or saying he was leaving. An hour later I called the first guy and gave him the job, even though I really wanted that leaf guard.

Unique Home Solutions

Unique Home Solutions

3.9