Unigarant Reviews

Complaints handling has made it clear to me that I do not have to pay anything.
2 days later there is another letter that I have to pay with threat of collection costs.
Pretty amateurish of this company to play it that way.
Policy: 12098509 GET IT.

It took a long time for me to get an answer, and exclusion altogether. Waited 3 months! Absurd!

Erg tevreden over de verhaalservice van Unigarant, top!

Made a small damage and resolved neatly within 1 week

ATTENTION! this insurer just sends payments without a signed agreement.

I was neatly helped and I have taken out a nice insurance for a nice price

Good and careful insurer. The claim under my bicycle insurance via ANWB is handled very pleasantly, with very pleasant telephone contact with customer service. Something went wrong at the mailroom which caused the two keys sent by me to be registered twice (ie as four keys), I was just called that this has been checked to be sure and that the payment will follow immediately. Very nice. A week after the theft, I can already order a new bicycle.

I can absolutely recommend this insurer.

Canceled my insurance and a week later my money back

Unfortunately bike stolen, but very quickly arranged!

No here no caravan insurance. They convert your policy from a general cover with extension to a policy without extension coverage. You specifically ask if everything is covered and you get a yes now that there is damage I get the blame. There is no coverage. Thanks Unigarant and GET AWAY. For example, treatment with a customer who has been there for 25 years. People do not take out insurance here.

Great insurance company. Have all our bikes insured there. I am extremely satisfied. Also about handling after theft.

Beautiful location, nice terrace and clean. Friendly staff

This insurance is for crying for several weeks with a damage of my caravan. You are sent all the time from the greenhouse to the wall by the ANWB and unigested it works for no meter together and the insurance expers More

Worthless company if I could give 0 stars I would definitely do it.

VERY BAD!! in case of damage after 4 months still no help! A quotation must always be adjusted with new information, which could have been indicated by the insurer from the start! I do exactly what they ask, but after that something else has to be adjusted .. finally after 5 months I gave up hope of receiving any money. do you think you are well insured !!!! they just play games. they don't come by either! I'm going to cancel everything here as soon as possible.

NICE THAT THEY WRITE THE MESSAGE BELOW ABOUT MY POLICY NUMBER. BUT HAVE ALWAYS NOT HAD ANYTHING SPOKEN. IT IS NOW MIDDLE SEPTEMBER !!!! AFTER THE MESSAGE BELOW FROM UNIGARANT I DIRECTLY MAILED TWICE TO SCHADE@UNIGARANT.NL I RECOMMEND THIS ORGANIZATION ON EVERYONE !!!!! REALLY HORRIBLE COMPANY !!!!

Ridiculously bad service. My scooter was stolen 2 months ago. When all requested documents + keys + registration certificate + police report were sent. I haven't heard anything after 1.5 months, so I started calling after it again. Unigarant also did not understand why the process had not continued. Now 2 months later, I get the question if I want to fill in that ridiculously long questionnaire again and send my keys and registration certificate !! How can I send this if it is already with you

ANWB car insurance friendly, smooth and professional. Telephone service that makes you happy. Thank you Jolanda B.!

Understanding. Helped very well after a lot of hassle

Employee scolded me for cherry * grinder, never experienced

Worth 5 stars!

In 3 years had 3 damage reports, all of which were reimbursed.

The settlement of the damage was limited and the damage amounts were paid properly and on time.

2020 will hopefully be a better year.

My electric bicycle was stolen, was handled quickly and well by this insurer.

Helped well. Declaration settled within 1 and cash within 2 days. Class

What an incredibly unwilling employee.
I have registered an insurance policy and immediately canceled it.
This is due to incorrect information from one of the employees of unigarant.
I get a bill for signing in and out of 20 euros.
Called and called ......... on hold in 21 minutes.
We can't do anything for you sir was the answer.
I think it's a shame. What an insurance company.

People think carefully about what you are starting.

Dramatically bad insurance company !!

Helpful by phone but in the meantime no action is taken. E-mails are more often not answered than they are, and you will not be called back by phone.
After damage where the police report clearly indicated that I was not at fault, I had to wait for the counterparty's claim form, because without it nothing could be done. Weeks passed until it was finally possible to pay out due to Official Report.

It is a pity that it is then transferred to the wrong account number.

Countless emails and phone calls later, I've been waiting for damages for over four months.

they are big scammers. certainly in cooperation with anwb. 1 big crook gang

After having read several reviews about keys that are lost by others with a bicycle insurance with Unigarant, this has now happened to me too! I sent 2 keys and now only 1 would have arrived. After not receiving the payment of my insurance without having been informed about it, I decided to call myself to see what was going on. Very nasty experience, where I am wrongly designated as a culprit and I have the idea that it is not me, but Unigarant who is the fraud. Very poor communication and service. Now awaiting an appropriate solution from Unigarant.

Unfortunately, my keys were lost in the mail when I reported the theft of my insured bicycle. Unigarant refuses to accommodate me in any way. This means that I paid a premium for 1.5 years for nothing. It is very unfortunate that paying customers are not being treated more sensibly.

Due to sad circumstances, our trip to New York was canceled. We have a continuous cancellation insurance with unigarant. This has been handled well and smoothly by the insurer. Nothing but praise !!!

Little confidence in this society
Several times through an intermediary contacted and without any contact from them, they simply increase the premium by 35

Very bad service. Get 3 different answers from 3 different employees. Annoying situation and it seems time and time again that I CANNOT be helped. Pretty inhumane. I am also constantly being sent from pillar to post and the advice I get is invalidated by the next employee I speak to! Seems like they are there to do their job, but not to help the consumer. Pretty dissatisfied!

Customer service? They have not heard of it within Unigarant!
Never a response, no contact takes place. Scandalous! Questions are not answered. Stay far away !!

Fine handled by phone everything perfectly handled a big 9

Bicycle appears to be stolen in the middle of the night, collection service appears not to be insured. Thank you for the good service Unigarant, I will cancel all your insurance policies tomorrow!

TOP TOP TOP, really unbelievable how neatly we are helped, camper total loss, always costs money, but the insurance can not do anything about it. Very fast settlement, good explanation, calling is always possible. The new camper right there again, but hope they never need.

At Unigarant verzegerink I took out insurance for a deposit for the second time. Every time I paid in advance and still received a reminder weeks later for alleged non-payment. In addition, Unigarant Verzegerink had incorrect account numbers on the bills. If I wanted to use them, the payment would not work. However, if I took the correct number (which I had requested from Unigarant), I received a reminder. All in all, one can only speak of years of poor office organization with this insurance company. One star is still too much.