Do not come to this place unless you need a band-aid. The staff was friendly but my doctor was quick to rush me out and did not take some of my concerns as serious as they were. I now have to make a trip to Urgent Care in hopes that someone will actually address what's going on with my body instead of brushing it off with a quick, POSSIBLE, explanation.
If I could give them a zero I would. Misdiagnosed me five times over a month. You are better off diagnosing yourself.
I went here for COVID-19 testing and was rushed to do the questionnaire with no time to put thought into where I would be quarantining if given a positive result. Also not explicit in how much the test would cost, if anything at all, before I had it administered.
So easy to book an appointment (especially over the phone). Great service typically, sometimes can take a little while if very busy. The physicians and nurses are so nice and helpful. Always know what they are doing and easy to get medicine/treatment!
I've come here for things ranging from a severe knee injury to being diagnosed for a thyroid problem. All the staff are friendly and will tell you where to go. The doctors always listen to my concerns and I feel like they've taken good care of me. They're also very timely! I never have to wait excessively. Even when I've been there early I haven't had to wait long.
This place gets tough in and out within and hour, helps you get what you need to feel better. Then they call you after the appointment to see how you're doing. The staff is great, the environment is friendly and it's overall a great experience.
I had two terrible experiences here and do not recommend.
On the first experience, a doctor kept insisting something ridiculous and then claimed that it was probably just something I never noticed before when I came in for a rapid and painful growth. Her attitude seemed be "why are you even here." Since I am not a doctor, I do not have medical expertise and do not know which conclusions I need to make. A doctor should not belittle your reasons for coming. Nor should they make you feel that uncomfortable. Nor should they fail to provide reasons (or at least emphasize the lack of research done in that area). That contradicts their job title.
After deciding to never visit that doctor again, I went back to another doctor for a lump I noticed in my throat while yawning and looking in a mirror. Same exact treatment. The doctor dismissively asked me "What are you worried about?" That is the question you should be answering, but if I were to do a google search on lumps in throats, I am sure I could find plenty of results to be worried. This doctor made me even more uncomfortable than the last when she had me gag to demonstrate the lump to a colleague of hers. I am the one who is already quite uncomfortable as I gag in front of two stranger looking down my throat. When her colleague acted as if this was the weirdest thing to be doing, said she couldn't see it, but said she was sure it was fine, and then dismissively left, I felt extremely uncomfortable. I would rather not have you looking down my throat as you gag and I would rather you be using an endoscope. I agree that it is pretty weird of me to be put in this position, but I do think, the doctor's job is to make me more comfortable. Not to be the reason I'm uncomfortable. So then when she said it was nothing to be worried about, I asked what exactly that lump was and all she could really say was I don't know. I just don't know what to do with that. I also mentioned that the previous growth had seemed to increase and was met with a "How could you know that?" Of course, that is a subjective observation. I am not measuring things out as if my body is a scientific experiment, but I was once again confused as to why I had to defend myself.
On my end, I visited the doctor for a lump in my throat as well as a rapid, painful growth. As far as I know, those are valid concerns. And I genuinely have a very busy schedule this semester, so I had to try hard to make time for these visits and just felt so uncomfortable and belittled afterwards. Never again... Almost makes me want to stop pursuing medicine...
I was taken almost immediately when I walked into the student health center and the receptionists were very welcoming. My provider Amy Rodriguez was extremely attentive and made me feel very well taken care of. She even followed up after my appointment when I wasn t expecting it. I am very pleasantly surprised with my experience.
I ve always had a good experience here! My IUD placement was a smooth process and I was attended to with great care. Anytime I have to get an immunization I am seen quickly and also treated kindly. My primary care experiences have also been good I love Katie Gaglione/Amy Rodriguez! Sometimes the front receptionists can be a little flat-affect-y but I m sure the monotony of the job isn t great. My CAPS experience has also been very positive! I was able to be seen by a psychiatrist very quickly for an acute need.
Friendly staff, and great care. Really appreciate how you can send charges to your student account if necessary!
