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I refused Ukrsibba for a long time and I don t reg...

I refused Ukrsibba for a long time and I don t regret it for a second) it seems that the employees are trying to help (you are probably a VIP client with trendy cards), but somehow it s all through the ass when you don t have money at the cashier that goes to the cashier .... and it s always closed I never managed to feel what the deluxe of my card is)

The customer service itself is at a fairly high le...

The customer service itself is at a fairly high level. But internally, the system leaves much to be desired.
The inconvenience is as follows: changing the name, you need to re-issue the card. OK. There is money left in the account. A bank employee said that I can remove them at the cash desk of any branch with a passport. OK.
I come to another department and it turns out that I can withdraw money at the box office of the department that serves me !!!
And how to do this, if the ticket office is open until 16:00, like the department itself, and I'm at work until 17:00 ????????
The binding to the office itself is inconvenient!

Everything is fine, but only 1-2 cash desks work c...

Everything is fine, but only 1-2 cash desks work constantly, so there is always a queue. In addition, employees consider themselves gods and treat customers (even with a platinum card) condescendingly, brushing their answers through their teeth.

Generally, I don t like this bank, even positionin...

Generally, I don t like this bank, even positioning myself as a Premium bank, service as in Ukrpochta or in any government place.)
And even though a separate manager is tied to the clients, in my case there is a certain Karina, an absolutely useless manager whose all the answers are reduced to the hotline, and the hotline politely says that only the manager can. This is football.
And in general, I absolutely do not advise using this bank for anything.

We went on Sunday to withdraw money from an ATM. T...

We went on Sunday to withdraw money from an ATM. Two terminals have been disconnected. The room stinks, a persistent smell of sewage. If you do not want homeless people to drink in your room, set access on the bank card.