u med spa Reviews

Such a nice place!! I got my brows tinted here and Katie did such a great job! I also made a consultation to get my lip flip here and I m super excited! Also super clean and very professional.

First time getting a lip flip and I loved every minute of the experience. Thank you !

Great staff. Very friendly and accommodating and Amy, who has been my tech (might be using the wrong language, but you get it) is AMAZING!

Love U Med. McKinsey and Kelsey are so great, super professional and knowledgeable!

My new fav place! They make you feel so comfortable and welcome! Superb service!

I first found this spa on Groupon a year ago, facing my face in my 40s seeking options to revive myself and confidence with a single mom budget. Dysport is what I decided to use to smooth lines with a natural look.
This place is fabulous! Very professional, respectful and will recommend based on what you want and need to feel and look beautiful.
Highly recommend UMed Spa Plano.

I ve been coming here for years and Carol is great!! She s honest, helpful and professional!! I highly recommend!!

Amy Powell was just awesome. First time for Botox and she was the perfect person for that. The staff was so sweet and accommodating, and the location was great and interior beautiful. I will absolutely be a frequent customer!!

Leslie is awesome! I went in wanting a fuller lip and the heavy wrinkle between my brow fixed. She gave me her advice after listening to my goals and wants. And then fulfilled everything with no pain.
The only bad part, is now I m hooked! I will definitely be going back to her.

Thank you Carol & all of the U. MED Spa staff! You are all kind, professional & knowledgeable. I drive two hours to get to U Med Plano for my Dysport injections & it is definitely worth it, I wouldn't go anywhere else!!

Amazing experience. Customer friendly and very beautiful atmosphere! Would recommend to anyone who wants to try something new.

Carol is very knowledgeable with injectables and does an excellent job. I like Kate a lot too, very professional. You will get top notch treatments here. It is a medical spa so they always use gloves on the facials. My personal preference is a skin to skin facial (the gloves feel a little too clinical for me), but even with the gloves, the facials are still very good.

My first time at U spa yesterday! I love it. The place is amazing, and the girl at the front desk is so friendly and nice.
Amy is so professional and knowledgeable! She answered all my questions, make me feel comfortable, and did a very good job. I was sceptical, but i walked out of there very happy, and planning to go back soon!
I highly recommend this spa.

Carol is great! Only request is that they had a location closer to Far East Dallas! LOL! But I still would drive to N. Plano to see her, she's that good!

Yesterday was the first time i have ever gotten lip filler... I was nervous and a little scared but Leslie made me feel so comfortable and confident and beautiful and i m so pleased with my lips! She was awesome.. I can t wait to see her again. The Med Spa was clean and beautiful they were so welcoming and kind! Highly recommend.

Carol always does a great job with my proceedures. It's been great seeing actual results for a change. I have been going to U Med Spa for about 3 years now....heres to many more.

Have been going to U Med for over 7 years. Excellent med spa! The staff is friendly and I love Carol and Kim! Thanks for making me feel gorgeous when I leave!

I had a facial with Angela! She is the best! Great service! Amy & Carol are Amazing too!

The staff is very friendly & Carol is awesome!! Always satisfied with results.

I had the lip flip by Liz and she was wonderful and very knowledgeable and took her time. Will definitely be going back as all the staff was very helpful and very welcoming. I will highly recommend this med spa to everyone I know.

Beautiful place!!! Staff was so friendly and helpful!!! I will defiantly be coming back!!!

I saw Liz. Very helpful and nice. Upscale place.
My Botox injections were more than what I bought on Groupon. But yet my results have been better at other places.

I absolutely love U Med Spa! The staff has always been wonderful to me and Carol is absolutely fabulous! Highly recommend!

Upscale and professional staff. Liz is very friendly, knowledgable and addressed my needs. I look rested and not overdone. I will be back!

We always feel welcome here! Amy has always done exactly what I hoped for, good luck finding a better injector!

Oh my god where do I start. I love this place! They listened to me and made me feel so comfortable. Amy gave me good information for the things I want to address. She gave me two options of what I could pay and both were such fair prices. It s never that you find such a well oriented company and morally right staff. Needless to say I will be back!

Amy is fantastic to work with! She is very thorough in her detailed explanation of each treatment. She is a definite value to this Spa.

Umedspa is The absolutely perfect place to go for any sort of face or body treatments. They do not upsell you; really take a hard look at you and see what you need.

Amy is THE best, hands down. Patient, kind, communicative, and just a true artist with Botox and fillers. I will not see anyone else. Go see her!!!

What a lovely experience - a facial with Angela is the bomb.......wow, I am hydrated, relaxed & also they have tables that are not only comfortable but large enough (wider than most places) so you don't feel like you are gonna fall off!!!!!

Don't even think about it - just book one today - you'll be thanking yourself later! :)

Very professional, clean place, friendly and got me in and out quickly.

yesterday was my first time going. i got botox/dysport in my forehead/brows and a lip flip. i was extremely nervous but Mckinsy made me feel so relaxed. she listened to what i wanted. did not try to over sell/charge me. she walked me through and talked me through every step. it was not painful. i have zero bruising. and she assured me if i was not satisfied, i could come back for a follow-up to achieve the desired result. i haven't noticed change in my forehead/brows but she told me it takes two weeks for it to work. i have noticed change in my lip and i love it. i definitely will return and book with her!

Edit to original review: it will be a week tomorrow that i've gotten my lip flip and botox in my forehead/brow area. i've changed my stars to three stars. they were very kind so i'm still going to give them 3 stars. however, i loved my results the first day for my lip. it wasn't too dramatic but my top lip was definitely fuller. after almost a full 7 seven days my top lip is has almost doubled in size and i'm not sure if it's the swelling but i'm concerned it won't go down anymore. wasn't the results i expected. i had explained that i didn't need that many units of botox due to my lips already being semi full. currently, not satisfied with lips. my forehead is fine. still some forehead wrinkles by my hairline, it looks a little strange but other that it's fine. at this point, not sure if i would do this procedure again.

Always the best and most professional experience! Been going there regularly for 10 years.

Love love love Ms. Carol !!! She is kind, very personable, truly cares about your needs and wants. Very detailed . Would highly recommend her.

Amy was wonderful! She was extremely thorough, and professional. Made me feel at ease. I would highly recommend U Med Spa.

Liz is amazing and sweet. I've had a few different procedures at U Med Spa, but this was 1st time getting Dysport at U Med Spa. I expressed to Liz a couple of concerns, and she came up with the solution I needed for my particular features. Love this place!

New to the area....I saw good reviews and made an appointment. They called to cancel at the last minute.

I gave them another try and booked another appointment. I took the day off work only to find the doors locked, and no one answering the phone.

I honestly wonder if this is somebody's "hobby" business and they get their friends to write good reviews.

These are the pictures taken on a Tuesday at 4:00 (you can see their posted hours showed open) .....place abandoned, not answering phones.

Leslie is absolutely amazing at what she does! I appreciate her attention to detail, advice and expertise. Hands down best experience yet at U Med Spa!

Friendly, courteous and professional, Carol does an amazing job!

3rd time with them giving me either one day notice or no notice at all of cancellation on an appointment I was about to spend 3k on. Not empathetic when I shared my experience. Beware

Amazing customer service. Carol is always very attentive and extremely talented.

Very good place..the staff is very frendly...and very professionally. Thanks U. Med Spa I'm very happy for my results

I enjoyed coming in and seeing Carol and her team. She quickly addressed my concerns and treated the areas I wanted. She knew I drove a good ways and lived out of town and so she wanted to make sure I got what I needed so I didn t have to come back or have any problem areas. She was so friendly and explained about their specials I could purchase online and use when I come and hugged me when I left! I felt she was genuine and wanted me to look and feel my best! :) I look forward to returning.

I will start by saying that Carol is fabulous. I have used two Groupons in the past three years without issue. Today I went with the same Groupon that I had always used and it expires in four days. I was informed that the fine print now reads NEW CLIENTS ONLY. The front desk knew I was a returning clients with a Groupon. Did they bother to call me and inform me BEFORE I drove across the county? Did they ask me when I made the appointment? Did they offer to reimburse at least their portion? I would have stayed as a customer if they would have handled it differently. Very disappointing. Beware

I absolutely LOVE this place .. If U check the BBB they have A(+) rating zero complaints across the board . I have been going here 3 years now and I can't tell u how much better my skin and looks have evolved since then . Not only do they provide excellent service they have client parties and give away services . I've won 3 facials and have loved them all ! I can't tell u how many compliments I get on how youthful I've started looking since becoming a regular client but I def have turned heads and broke necks hahaha ! LOVE U GUYS! Aaron

Amy was very nice and easy to talk to. She explained everything easily and very professionally

Amy was AMAZING! So sweet and made it so easy and comfortable for me! I had an awesome experience as first timer!!

Absolutely great experience. Carol is so careful and such an expert. I wouldn't go anywhere else. Wonderful, friendly staff, too.

They re awesome - friendly, super informative and knowledgeable- didn t push to sell things I didn t come in for. Will definitely be back!

It was my first time getting Botox done and my technician was very understanding. She explained and answered all my questions before we got started. Very professional atmosphere.

THE BEST MONEY I HAVE EVER SPENT! Leslie is a perfectionist and an absolute artist I can not stop coming back. I am so impressed and extremely happy with the experience and the . I cannot stop smiling I am so happy! Thank you Leslie for making me look and feel so beautiful!

I make a considerable drive to get injections here because they are simply the best!

Thank you Carol & all of the U. MED Spa staff! You are all kind, professional & knowledgeable. I drive two hours to get to U Med Plano for my Dysport injections & it is definitely worth it, I wouldn't go anywhere else!!

I've been coming here since 2013 and Carol is the absolute BEST for injectables (Botox, Juvederm, etc.) Her skill, expertise and artistic / aesthetic eye are unmatched. She doesn't go overboard and try to sell you extra syringes and the look is always natural- It's you, only improved. She also fixed a giant acne scar on my cheek for which I will be forever grateful for. It's your face, don't mess around- only go to the best!

This place was very clean, warm, and inviting! I absolutely love Kate and how she took great care of my skin! Will definitely be back and recommend to others!

I decided on this med spa from a picture of a woman that did a side by side from age 29/39. She looked incredible. I went to the spa and everyone was just so darling and nice! I booked with Carol and immediately fell in love with her spirit! She is an absolute doll! I got to see some of her work and I am super excited for my next visit. Her work is truly art and her clients look like they reverse in age! Its incredible! I got dysport first and I already look 100 times better! I cant wait to go back and get my next procedure!

I received my first ever round of Botox. The facility is very clean and the staff was super professional. I didn t know what to expect and was a little nervous but the injector (a nurse practitioner) was very thorough in explaining the process and how to take care of it after. They have follow up appointments. I m not sure if it s like that everywhere else, but I like that I m not just forgotten after my injections.

The staff is wonderful. They have awesome spa parties every 3 months; totally worth attending! They have phenomenal promotions/specials so use your email and sign up! My mom and I come here for spa procedures AND injections. Carol is the sweetest woman...she does all of the injections. And if you did buy a Groupon and you already used one OR you're an existing client, Groupon will refund you. I'm not sure why there was a negative post about that...easily fixed. Love this spa!!

Carol and her Assistant are wonderful! She always knows what I want and keeps great records.

Remarkabe results! Professionally skilled - equally welcoming! Reasonable pricing - i appreciate their informative care prior to each procedure, Allowing me to feel comfortable in asking questions. Offering a greater focus on my comfort during each procedure. . Actually leave feeling better about myself! They are very accommodating in scheduling. Love the reception staff as much as the estheticians. Highly recommend.

Liz was an incredibly helpful and tender injector. She took the time to help me set my expectations and discuss plans. She was gentle and effective, very caring. I am very happy with my results.

The ladies at the front desk on the other hand...they didn t look me in the eye or seem very helpful.

I ve been seeing Carol for over a year and recommend her to EVERYONE. I just saw Katie for the fire and Ice facial. I loved it so much that I signed up for their membership! LOVE U Med Spa!

Went there to get Botox , pathetic jog ! They charged me $15.00 per unit and did nothing for me . Paying total if $650 !!! it s was done with the owner , (CAROL ) I even asked her to open a new bottle of Botox and she said wasn t necessary since those it was just opened the day before . She got few drops out of each containers . Obvious they were all old ! I am sure they make their reviews , for having almost 5 starts , The worst Botox I ever got it !!! The results were awful even month after getting it . I will definitely never go back there again !

Front desk is extremely unaccomodating and extremely unprofessional. Only reason I made an appointment was because of a Groupon I was given as a gift. I do not recommend this place.... after speaking to managment, I scheduled another appointment. My second visit was wonderful. Everything was of the highest quality and the staff extremely professional and courteous. I honestly now believe someone was having a bad day at my first visit. It happens. I do recommend this spa. Beautiful place!

Everyone inside was wearing their masks properly. I arrived on time, also wearing a mask, they took my temperature per COVID-19 procedures, I had to initial a few forms, and within 5min, I was led back to a treatment room. The aesthetician suggested a course of action and had me approve the cost. She was very professional and quick. I wouldn't hesitate to see McKinsey again. After my appointment, she led me to the front desk to checkout and pay. I had a great experience and I'll be back.

I got tremendous results, today i wake up looking at the mirror and i had a big smile on my face. Very professional it's worth all the time and money i spent there. Thanks

I have seen Amy twice and she is beyond wonderful. She calmed any worry I had and was very knowledgeable. Amy answered my questions and explained everything in detailed. The results were amazing! I will definitely be back to see Amy again.

I ve been coming for years to get Botox and now filler. They are wonderful and take the time to listen to my concerns and help me achieve my desired outcome.

Carol is the best! Always warm, friendly and professional.

This was my first experience with injectables and Carol was very helpful in explaining the process and answering my questions. She recommended a conservative approach to my treatment plan to ensure I would be happy with the results. The staff and facilities were exceptional. I can t wait for the swelling to subside (totally expected - just had the procedure today) to see my results.

love love love! facility is so nice + the kindest staff ever! 10/10 recommend

My name is Gia, I had called to make and appointment, some woman came on the telephone named Chandler, what kind a name is Chandler for a woman?? I first said happy holidays but it sounded like it pained her to even say hello. This woman needs to work in another industry because she had a horrible attitude that does not belong in a spa or any other place! Please take you business some place else!! I will never return to U Med Spa and will take it next door to some other place.

Amy is amazing! She really listens to you and has an eye aesthetically for what technique works and looks best. Really happy with my service with Amy! Love her!

Always enjoyable to deal with and a very accommodating crew

I ve been going here for several years, always great service and I love my results!

Second time I ve been here, Carol is wonderful and made it easy and painless. Her work is amazing - I tried Dysport and I m very happy with the results. The staff is wonderful too! They have specials all the time which I love as well.

Everyone was very friendly and helpful I had a consultation for sculptra and last minute decided to do a lip flip which was so quick and easy I forgot the name of the girl (she's pregnant )that did my lip flip,she was very sweet and informative! I'd definitely do it again.. Brow tint with Angela was great! Coming back next week to have the sculptra Glow facial

I just moved here from Cali! I yelped, googled and came across this facility and took a chance.
I m was impressed, Leslie and team are great, very nice and sweet! Leslie gave me options but most of all, she listened to what I wanted , not what she thought to charge me ...$$$ I had my lips done plus Botox and I love how I look. Botox started to take affect in 4-5 days (as she said) and lips minimal bruising nothing diluted, the real thing! I m so glad I picked this place. I was nervous, I have been burned before with diluted products and that bill !? I will definitely be back for more!!
Thank you Leslie and Team!
Yours truly, Sophia C. Xxx =)