TYM tractor Review

12-10-19 Update. Shortly after I wrote my review, TYM contacted me and immediately sent the parts. Changing rating form 2 to 4. I do like my tractor a lot. Old review: I have generally been very happy with my 394 TYM tractor but my loader has broken twice in two years and it is only now three years old. First time was a cylinder seal. TYM does not sell cylinder parts, only whole cylinders. All I needed was a seal, so my dealer had to find a hydraulic shop that could replace a seal without part numbers. Now, one of my loader control cables is bad but TYM's parts ordering system has now been down for over a week so no dealers can get any parts. What kind of a business lets their whole parts network go down for over a week? I am very disappointed because I live in NC not far from TYM's USA distribution center. One of the reasons I have bought two TYM tractors is I thought I would be able to get parts next day. This review is written on October 28, 2019. TYM parts system has been down since on or before October 21, 2019.

Save your money, getting parts from Korea is mission impossible. I purchased one of these reasonably price tractors for work on my property. I owned it for one month when it started shutting off. It then threw up some plastic pieces. The dealer picked it up and it took 2 months to repair because of delays in parts delivery. I don t recommend this tractor. I would save up to get an auto-connect mower because this one takes many steps to attach the mower.

Loved meeting the Team at TYM Tractors in Wilson, North Carolina. A great product and a great Team!

Place is a joke. Been waiting months to get a part for my tractor and still not here. No one calls you back with information. Better buying a tractor somewhere else where you can actually get a part for your tractor and someone will call you back. Never again

If I could give negative points I would. Very disappointed with our experience. We have been waiting for a part since the end of October 2019 for our tractor which has been sitting at Ocala Tractor since the end of October 2019. Here we are January 2020 and we still don't have a tractor. We keep getting told they (the dealer) cant get the part they need. Now I read here that your parts supply network is down???? How can such a large corporation have this type problem and it still isn't fixed? Sincerely a frustrated owner. 01112020 UPDATE...They say they are working on it. We shall see if the stars go up or not....

I have a TYM 394. Very nice tractor. Great price. Does everything I expect it to do.

Very tight and small shipping/receiving area with gravel but try not to get stuck like me...but the ppl are friendly

I was going to buy a used TYM that needed dust covers for the tie rods so I ordered these through the closest dealer. The first part that the dealer ordered was not the part I wanted. I sent a picture and they ordered the right parts but only for one side of the tractor. I called again and they ordered the second set. One of the parts in these orders had to be shipped from Korea causing a 2-3 week delay each time. Each order cost over $20 in shipping (more than the price of the parts). When I declined to pay the shipping on the third order (because they should have ordered two sets to begin with) the dealer angerly told me never to order parts from them again and hung up on me. Getting parts were such a hassle I decided not to buy the tractor. So then I tried to return the parts to TYM USA. They told me I had to work with the dealer to get a refund. That isn t going to happen. All this is to say, TYM might be a fine tractor but you might want to stick to an established brand with a solid network of dealerships and readily obtainable parts.

I purchased a t554 HST from my local dealer in January. Currently at 39 hours, the tractor has been in to the dealer 4 times for repairs at this point. I have reached out to tym on numerous occasions to try and get a replacement for the lemon I purchased. Finally got a hold of a gentleman named Andrew(maybe Andy) who is in charge of warranty repair for the US. I was promised a call back in a day or two, that was three weeks ago. I've made several attempts to get ahold of him since, left voicemails, sent email, and he won't respond.

TYM buyer since 2011. Decent machine, but after sale service?? Are you kidding me? Closest dealer is well over 3 hours round trip. this is IF.... they they call you back after multiple emails and voicemails. Need parts? Buy a Deere to bury your unusable TYM in a big hole in the north 40! TERRIBLE company and the dealer support is a JOKE on it's best day!.