Turf Tenders Review

Turf Tenders is a great company! They have always stayed in communication with me and have always show on the day scheduled. My yard was overtaken by weeds before I signed with them. Really I was unsure if it was even possible to have a nice lawn. I signed with them in spring and I started seeing the results much faster then I was expecting. These guys work miracles! I can't say enough good things and I have referred them to my friends, family, and neighbors.

Lenny offers amazing customer service! Thank you for your positive attitude and your kindness. Would recommend your services to anyone!

Great service at my neighbor house. They got my business for next year

They always do a good job. Whenever I have an issue, they are right on it. Once, they caught a fungus on my lawn that could have been worse but treated in time. Prices can be higher but the quality is there.

Grass is now dead! First time hiring a fertilizer company and they killed my grass. I've done my own fertilization until medically I couldn't this year (I never had a problem when I did it myself), Craig who is supposed to be a Manager I believe is the rudest person I've EVER dealt with and would never recommend this company. Not sure if the fertilizer they use has gone bad (maybe bought from another company for pennies on the dollar)but it's interesting having black grass and just spots of grass so dead all you see is dirt. I will ask for a refund and update the status once I hear back.

I attended a training at a large healthcare facility on a day that Turf Tenders happened to be working on the grounds. Our class was interrupted by a loud bang on the window of the classroom. A very tiny baby deer was throwing itself into the window while trying to escape a man who seemed to be attempting to run it over or at least to terrorize it completely! Some of us went outside and tried to shoo him away from the fawn, while he continued to back up and plow towards it as it crouched against the building. He left after a few more horrifying minutes of confrontation with us. As he drove away, he fell off of the riding lawnmower, and the mower got stuck. Do they have a policy regarding what to do when encountering defenseless wildlife? This deer was one or two days old. I hope that I can convince the facility I was attending to contract with a different company.

Piece of junk. would not get services or would not ever refer them again

I didn't agree on any service this year, and without my written consent, they just sent someone to my property without my knowledge, then left a bill to me. Not recommended!

Turf Tenders was kind enough to call us back after our review and rectified the issue we had. Thank you.

This is the first time I have used Turf Tenders, my lawn looks amazing, very professional. I like that I receive an email the day before they are coming and leave a sign on the lawn that an application was done.

Promised me prompt service that made me into sign up for whole year. Later came up with different excuses that I cannot trust. Canceled their service and went with different company that beat my expectation.

A great company they do their job and do it right and makes the grass nice and green in full

Small family owned business, been using them for years! Great service, I would highly recommend!

This company is absolutely awful. They completely burned off all of the grass on our lawn. They left it dead and brown. They did nothing to fix it. We then spent months trying to contact them to get them to come fix it. They could not be reached. They always had a poor excuse (the person supposed to deal with it was on vacation, they had to talk to their insurance company, they were sick, etc.). When we finally were able to reach them they refused to do anything. DO NOT USE THIS SERVICE! I am very disappointed.

Walk out of my building to have a chat with my co-worker, and these dirty landscapers drive by cat calling like filthy animals. No shame at all. What kind of company lets their employees do that? GROSS. If I could give zero stars for their horrible work and low class manners, I would.

They did a great job last year. So much so that we referred two different people to them and they signed up for a summer of service. Unfortunately weeds are just out of control. We ve called a couple times and they ve come out to spray but the weeds are still there. Same complaint from our 2 referrals as well. We definitely won t be using them next year.

My uncle owned a home in sterling heights and started service with these guys since his old company was a friend and went out of business. Month after starting service with turf tenders my uncle passed away and when he was in the hospital prior to his death I was handling his communications with Bill's including turf tenders.

Month after his death I contacted turf tenders and spoke with a guy I dont remember his name and he continued to call me a liar and said the services was his name. Morale of the story was since my uncle bill passed away turf tenders immediately put everything on me like I was lieing and now reaponsible.

I never said anything about not paying and such I just wanted to inform them about the situation and they will get paid but just attacked me the soon as I told them.

Dont worry turf tenders you will be paid
I am sorry my uncles mortgage and car Bill's and other Bill's became a importance first. I have 3 homes that need service.....at least I know who not to use

I was referred to Turf Tenders by a friend. they came out and did the first application with no problems. I then paid for them to do an aeration on the lawn. The aeration was scheduled and invoiced for a week later but they never came out and did it. I called and they said the tech came out and did the aeration but it was clearly not done( No plugs or holes on the lawn). After speaking to Len B. my sales person, He went above and beyond to fix the problem quickly and get the aeration issue resolved. not only did they come out once to do it but they came out a second time and aerated it again because the ground was so compacted. Len was very knowledgeable, friendly and seemed like he was able to get things done efficiently and quickly. He made sure to contact me and keep in touch with me along the way. this is not common for lawn companies. I recommend calling Turf Tenders and asking for Len Bolitho.

Called to start this lawn service two weeks ago. Already have paid for a whole year. Guess what, they have not started the service yet. I was calling them every week, and after calling today first day of this week, they said theu will send someone by end of this week.

THE BEST PLACE IN THE WORLD....LOL. I BURNED MY ENTIRE LAWN... MY WIFE WAS B*!#$ing alot... TRIED ALL KINDS OF MONEY BACK GUARANTEED PRODUCTS...I WOULD HAVE SAVE ALOT OF TIME, MONEY And
EFFORT... BY JUST CALLING TURF TENDERS... ONE SEASON LATER... NEEDLESS TO SAY.. I HAVE THE BEST LOOKING LAWN IN THE NEIGHBORHOOD.. THANKS TURF TINDERS.

They did a horrible job on my lawn. Weeds, crabgrass, etc grew like crazy. I called about the fact that weeds were popping up everywhere, and they just said "Yeah, that will happen. Really nothing we can do about that." I was floored.

I canceled my service, and they immediately sent my bill to collections. Avoid this company!!!!! I should have done more homework. They have an "F" rating by the BBB!!!

i was really impressed with the quality of service they provided Matt the tech was very knowledgeable and helpful thanks turf tenders

Great service.... request Bruce he takes time and pride in his work.

I have been using Turf Tenders for 3 years now. I have always been happy with my lawn. This year I had more weeds then normal as well as brown spots. I called Turf Tenders and spoke to Craig. Craig looked into my account and seen that the lawn technician that treated my lawn noted that I had insect problems in my lawn and that I was cutting my lawn too short . Craig advised me that I needed to have an insecticide applied to my lawn at an additional charge. I first felt that I should not have to pay extra to resolve this issue because I am already paying enough money for Turf Tenders to take care of my lawn. After voicing my concern with Craig, he explained to me that these products are costly and this is why there is an additional charge. I then understood why there was an additional charge. Craig also advised me to raise the height on my lawn mower to the highest setting. During our conversation, Craig asked about my watering habits. I told Craig that I water a couple times a week when I get home from work in the evening. Craig then advised me to water 3 to 4 days a week in the morning. After speaking with Craig for over 20 minutes on the phone. I agreed to have the insecticide applied to my lawn and Craig told me he would also have my weeds treated for free. 2 days later, someone from Turf Tenders came to my home and sprayed all my weeds and treated the insects. In the mean time, I started watering in the morning and raised the height on my lawn mower as Craig told me to do. 2 weeks later, I seen a significant improvement in my lawn. I wrote this review because I have seen reviews bashing lawn care companies for poor results when most of these people posting these reviews are uneducated in lawn care. Craig took the time to explain to me that there are many different reasons that any lawn could look bad such as not watering or mowing correctly and that insect and fungus problems could be caused from poor watering habits as well as mother nature. I also seen a review on here a while back bashing Turf Tenders because they had mushrooms. Even I know that mushrooms are caused from decayed tree roots under the ground which there is nothing you can do about them. I just feel that consumers should be more educated in products or services before bashing any company when a lot of these people posting these reviews have no idea what they are talking about. I will end this review by saying if you are a Turf Tenders customer and need advice, call Craig, he knows his stuff. Thank you Turf Tenders for your prompt service in correcting my lawn care issues and for a job well done!