Donna Bartley

Review of Turf Tenders

I have been using Turf Tenders for 3 years now. I...

I have been using Turf Tenders for 3 years now. I have always been happy with my lawn. This year I had more weeds then normal as well as brown spots. I called Turf Tenders and spoke to Craig. Craig looked into my account and seen that the lawn technician that treated my lawn noted that I had insect problems in my lawn and that I was cutting my lawn too short . Craig advised me that I needed to have an insecticide applied to my lawn at an additional charge. I first felt that I should not have to pay extra to resolve this issue because I am already paying enough money for Turf Tenders to take care of my lawn. After voicing my concern with Craig, he explained to me that these products are costly and this is why there is an additional charge. I then understood why there was an additional charge. Craig also advised me to raise the height on my lawn mower to the highest setting. During our conversation, Craig asked about my watering habits. I told Craig that I water a couple times a week when I get home from work in the evening. Craig then advised me to water 3 to 4 days a week in the morning. After speaking with Craig for over 20 minutes on the phone. I agreed to have the insecticide applied to my lawn and Craig told me he would also have my weeds treated for free. 2 days later, someone from Turf Tenders came to my home and sprayed all my weeds and treated the insects. In the mean time, I started watering in the morning and raised the height on my lawn mower as Craig told me to do. 2 weeks later, I seen a significant improvement in my lawn. I wrote this review because I have seen reviews bashing lawn care companies for poor results when most of these people posting these reviews are uneducated in lawn care. Craig took the time to explain to me that there are many different reasons that any lawn could look bad such as not watering or mowing correctly and that insect and fungus problems could be caused from poor watering habits as well as mother nature. I also seen a review on here a while back bashing Turf Tenders because they had mushrooms. Even I know that mushrooms are caused from decayed tree roots under the ground which there is nothing you can do about them. I just feel that consumers should be more educated in products or services before bashing any company when a lot of these people posting these reviews have no idea what they are talking about. I will end this review by saying if you are a Turf Tenders customer and need advice, call Craig, he knows his stuff. Thank you Turf Tenders for your prompt service in correcting my lawn care issues and for a job well done!