4 years ago
Extremely dissatisfied and my case hasn't been to ...
Extremely dissatisfied and my case hasn't been to court yet! Have phoned numerous times, only to be told by an automated service that they are busy, then it hangs up! When finally I got through, was informed that the documentation which was sent via recorded delivery and have a receipt for, was never received. When I told her this, I was pathetically told that they are 'snowed under' and it can't be helped! This extremely low level of service does not place any faith in the justice service for me. The court process is an intimidating and scary time for us mere mortals but this is people's lives that they are dealing with, the lack of understanding and care has much to be desired. If this was a business, I very much doubt that they would be trading for much longer!