Friendly service, helpful staff. From the service desk workers to the mechanics themselves, I have always had a good experience. Waiting room is clean, snacks & coffee or water available, pleasant environment. Never had a bad experience.
You couldn't ask for anything more. The staff defines the word exceptional.
Went there on a Friday to look at a used car. Saturday morning I called and put a deposit down for $500. They called me Monday telling me I got approved but for 13.6% interest. I told them that that was too high that I was going to go through my bank to get a better rate and the salesman Frank told me that was fine. The next day on Tuesday morning I get a call from the sales manager named Steve saying that they sold the car they couldn t hold it for that many days which it had only been 3 days. I told them they could not sell the car because I left them a security deposit of $500 and Steve told me that they never ran my card which is not my problem they should have ran my card when I gave them that information. I had plenty of money in the account to cover $500.
I told them that this was very unprofessional and is very bad business And all he said was that is your opinion you re entitled to it. What kind of dealership acts like they never got a security deposit when they clearly didn t run the card themselves. I got scammed out of the car that I wanted even after dropping a deposit. DO YOURSELF A FAVOR AND DON T DO BUSINESS WITH THESE SCAM ARTISTS!!!!!!!!!!!
Wasted my time and money! After driving from Plattsburgh NY to their store for a test drive, with them promising a smooth transaction between states, and a deal we agreed to on the phone of me using USAA for my loan, I find out there was no deal, that the price is ONLY through their bank, and that I couldn't possibly drive the car home that day because it takes five days to get the registration from the Massachusetts DMV to New York. Without any apologies, no compensation for hotel or gas either, and clearly no communication between the middle eastern salesman and the rest of the team I had no choice but to write this failing review. Despite being told I could just drive home (six hour drive) and come back tomorrow. Proceed with caution and get in writing any promises or agreements. Oh and be prepared for them to juggle you between a bunch of sketchy sales folk. I dealt with no less than four soulless people in twenty minutes. I thought this type of cutthroat car sales was only on TV, or a thing of the past. Think again and prepare yourself before being hooked with false promises and bamboozled by their special team. Ayeyiyi...
If you are looking for a dealership that makes you feel welcome, yet not trapped into buying a car the second you walk in, this is the place for you! We went there on Dec 29 and were looking into leasing an electric car. Frank helped us choose the right car for us, was patient, not pushy and very honest in terms of what might work for us. Above all, he had integrity and strong work ethics that stand out. It was during COVID, yet he and the staff did a great job at keeping with social distancing guidelines and safety, yet making sure they're personable and friendly. Frank was so kind, he offered to come the next day although it was his personal day off to help us finalize paperwork. We love our Kona Electric. Frank also went above and beyond even after we bought the car to send us paperwork that we had misplaced. We will be back for sure!
Very fast and affordable service. Customer service was great and explained the issues with my vehicle thoroughly. Highly recommend
The service is just great here. Never had a problem.
We could not be happier with our experience! Frank and the whole team took care of us, walked us through the process, and made sure we were treated like family. HIGHLY RECOMMEND!!!
My first service experience at this dealership and quite pleased with the attention to detail. I will be returning and recommend them to others.
So over the years I bought three brand new Hyundai's from this dealership the first one was great and then the second one I started having problems with them doing service and such then they changed hands and said that they got rid of all the people that were the problems so we bought another vehicle new and when I brought it in to have the oil changed and things like that they would overfill the oil leave parts off the vehicle and just nothing but problems the last time I brought it in for a steering issues they kept it for a week and then when they finished with it I picked it up and it had over 700 miles on it and the steering issue was the same and I saw no new parts on the car that took the cake so I traded it in and went back to get my remainder of my extended warranty and it's been 2 years now and many attempts and they still haven't reimburse me for the remainder of my extended service contract and I call again today and get the same runaround this dealership in my opinion is the worst all they really care about is selling you a vehicle promising you all kinds of great service but once you sign on that dotted line it's over you'll have nothing but trouble with them
Tufankjian Hyundai of Plymouth is a renowned car dealership that has been serving the Plymouth community for years. The dealership offers a comprehensive selection of new and used cars, trucks, and SUVs to cater to the diverse needs of its customers. With an unwavering commitment to customer satisfaction, Tufankjian Hyundai of Plymouth has become a trusted name in the automotive industry.
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Tufankjian Hyundai of Plymouth serves not only its hometown but also surrounding areas such as Marshfield, Middleborough, Wareham, Sandwich and Taunton with pride. This means that no matter where you live in these areas or beyond them if you're looking for quality cars at affordable prices with excellent customer service then this dealership should be your first stop.
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Overall,Tufankjian Hyundai Of Plymouth stands out among other dealerships due not only because it offers high-quality vehicles but also because it provides exceptional customer service throughout every step in the buying process while maintaining competitive pricing on all models sold at this location which makes them one-stop-shop destination when shopping around for your next vehicle purchase or repair services needed by your current one!
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