We have been shopping for insurance, and not only did they have the best price for us, but Noah gave us the most information about our options. Troy and Noah, who we worked with and talked to, are friendly, and ready to help with what we need.
I worked with Noah. He was very helpful in answering all my questions (quickly) and explaining everything to my understanding.
Pleasant to deal with. I had an accident last fall and Troy's office was very helpful in getting all the details resolved in a timely manner. I wouldn't trade the personal touch for anything.
Troy has been the best insurance agent I have ever dealt with. He explains my policy and options in a very straightforward and understandable way. I wouldn t go anywhere else.
Troy and the staff in his office are all wonderful to work with. They are very knowledgeable and have made all of my insurance needs very easy. And I m saving money now! Highly recommend this team!
Amazing experience! The staff is always available for help and always responds in a timely manner!
Noah prepared our price quotations for multiple policies. He represents the agency and the company with a cordial, professional demeanor. All our questions were answered and the pricing was competitive. We saved money. Best of all, we found an agency that cares about the customer!
I just met Troy as my new agent. He was friendly, resourceful and extremely helpful in helping me with my questions and an issue I had with my drive safe app...GREAT CUSTOMER SERVICE! Thanks Troy
Going to Troy, I was looking for help and he came with all the answers and solutions to the things I needed help with! It was stress free knowing that I could count on him for what I was going in for with my insurance not knowing a whole lot about it. It was laid out simply so I could understand but also was precise. All I can say is that Troy is the man!
I pay a little more than I would elsewhere but that's because their customer service can't be beat. Their phone call reminders are extremely helpful and they are on top of everything. I couldn't be happier! Special thanks to Justin for your great service.
You can truly tell Troy cares for everyone that he helps. Troy has helped explain everything whenever I have a question or problem. I never have a worry when I call troy.
The people at Troys office were very helpful and friendly when I called for a quote. It was an easy decision to switch my car and homeowners insurance to their agency. Great prices. good service.
Troy is one of the most loyal, down to earth, and genuinely kind people I ve ever met.
I ve stayed with State Farm even though I m paying considerably more for my auto policy almost solely because of the customer service Troy has provided the past five years.
I have had all of my family's insurance with Troy since I moved to Madison over 10 years ago. His team always takes care of our needs from updating our policies, giving recommendations, getting us the best discounts and working with us on claims.
Noah contacted me a few weeks ago to see if he could provide me with an insurance quote. I saved 500$ between home and auto, and added more coverage. Noah was professional and a pleasure to work with. Thanks Noah!
I just finished a long call with Justin Gehrke in the office. Long because I had many questions. Justin was great in making sure I understood his answers, and helping me assess my current policies (at my request). I have been with Troy (and Justin) for a probably at least 10 plus years and, although I don't live in Waunakee, I am very happy to stay with them. I highly recommend talking with them. They have been great!
I've been with Troy and State Farm for over 10 years. I have to say that I recommend him wholeheartedly and without reservation. He truly understands the need to make life simple for his customers in a world of over-regulation and legal mumbo jumbo! He goes above and beyond to put you at ease and in times when you do need insurance, Troy manages the process as if his life depended on it. I wish that the laws would change so I could use him as my insurance broker across state lines.
I saved a lot of money and the gentleman were so friendly and knowledgeable
Moving to Waunakee and Troy is taking great care of our needs during this hectic time.
I worked with Justin and he was extremely helpful right away. He was amazing to work with and friendly!
My husband and I changed insurance companies recently due to our former company being in Michigan. We have a nephew who is now working along side Troy Salisbury and we asked him to review our insurance needs and give us a quote. We were very happy with the results!! State Farm was able to look at our former policies (home and auto) and come up with as close as they could to the same features (each company has a little different twist on options) Well, State Farm was able to save us a little over $500 a year!! That to us was huge!! The process was ALL done via email, phone and texts due to the whole pandemic situation. Thank you Troy, Noah and gang!!
Steve and Olivia Hulke
Noah Smith was a huge help and made everything happen quick and easy on a very hectic day for this lady here. Thanks Noah!
My husband and I switched our auto insurance and saved a lot of money. Changing over was easy and they helped explain everything along the way. Very glad we switched!
We've had Troy as our agent for several years, and he still impresses me every time with his great service.
Great people to work with, Noah and Troy will work to get you the very best coverage at the lowest price and explain in depth all the fine print so there s no questions or concerns. Highly recommend reaching out for a quote from these guys
Troy has always been my agent, even when I lived an hour and a half away! I knew I'd never find another agent and staff who are genuinely interested in my insurance needs, my family, know my name and voice when I call, and be more than just another policy number.
