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M
3 years ago

Do not know what they are doing. Unorganized, they...

Do not know what they are doing. Unorganized, they pick and choose who gets seen and when. I should not be surprised last time they tried to have him sign the wrong paperwork and give him the medicine from someone else's paperwork. It took an hour and a half to get registered yet six people who came in after us were registered first. Two of those people went back yet the guy from the ambulance was still waiting to be seen and a young woman with chest pains. This hospital does not understand how serious a yellow jacket sting can be especially when it can cause a seizure. I actually had to leave and take my husband to another hospital, because the triage just must have thought i was joking. Well they were WRONG.

J
3 years ago

Trinity West Birth center has archaic beliefs that...

Trinity West Birth center has archaic beliefs that fathers have no rights. Unorganized. Nurses unsure on policies and procedures. There is enough uncertainty with COVID pandemic without staff making it harder.

H
3 years ago

I was here for over 6 hours for coughing up blood ...

I was here for over 6 hours for coughing up blood they did xrays and lots of blood work before I ever even went back once I was back in the er the nurses were all standing around the nurses desk while my BP was 167/117 finally after having my call light on for an hour and still no one coming I finally got up and just left I will die before I ever go back here !!!!!! I never even got to find out what my test results were or why I've been coughing up blood worst hospital experience of my life

K
3 years ago

I went in at 4am with horrible stomach pains, feve...

I went in at 4am with horrible stomach pains, fever, vomiting, diarrhea (not pleasant sorry, just telling you it all haha) chills, body sores etc. The main guy at the front was kind, and so was the receptionist at the time. When I got back More

s
3 years ago

I had a visit to the ER a few weeks ago that resul...

I had a visit to the ER a few weeks ago that resulted in needing a ct scan. The ct scan was either not mine or was read incredibly incorrectly. It stated that my gallbladder, which was removed a few years ago, was normal, and had no mention of several other issues that would have been glaringly obvious to anyone who actually looked at it. After several calls they finally added an addendum that included "gallbladder sugically absent" with no mention of the other things that should have been obvious. Now if you are like me the fact that several things that should be included are not and the only reason they added the addendum is because of my calls it does not foster much faith in their abilities to care for someone. In addition to this we had to ask several nursing staff to raise masks above their chins. Health staff should know better.

I
3 years ago

This hospital and its doctors are the reason my ch...

This hospital and its doctors are the reason my child was born with cerebral palsy, been over a year fighting to get his medical records for our attorney. They claimed my child wasnt born there, that they couldn't find him in the system. What a coincidence ... I refuse to ever go back, for anything!

C
3 years ago

Awful awful awful! Went into the ER with PCOS pain...

Awful awful awful! Went into the ER with PCOS pain and immense bleeding and clotting. Been on my cycle for 3 months. And the doctor says he doesnt know much about PCOS or why ive been bleeding for so long. Then he rudely sent me home, didnt find out lab results, nothing given for my discomfort and pain, didnt do any tests like he said, didnt physically check me, no f**ks were given. I was treated poorly and just thrown aside like trash. Never knew a doctor that didnt know what he was doing, or cared very little.

C
3 years ago

The Cardiology doctors and staff (nurses, attendan...

The Cardiology doctors and staff (nurses, attendants, etc.) are second to none. They seem to be up on their field and are always very professional and caring. It's a real blessing that we have this facility here in Steubenville. Many thanks to them all (especially the cath lab and 2nd floor crews!)

M
3 years ago

Absolutely horrible. My wife was scheduled for sur...

Absolutely horrible. My wife was scheduled for surgery. 5 hours later she's still in pre surgery holding with out a single word from any staff. Most of the surgical team is standing in the window watching a ground breaking ceremony saying how dumb it was bit definitely not doing their job.

L
3 years ago

If I could give 10 stars I would..My son was in cr...

If I could give 10 stars I would..My son was in critical condition to the point they couldn't even tell me if he was going to survive..Well...today makes day 19 and all of his doctors and nurses NEVER GAVE UP ON MY SON I do have to,say if he was somewhere else then I believe my son wouldn't be here today.. Thank you to all of his nurse's and doctors in ICU I would highly recommend this hospital

J
3 years ago

Great care however they got rid of the Wellness Me...

Great care however they got rid of the Wellness Menu and patients can no longer choose what they want. In the 2 days I was there I was served the most deplorable food I've ever consumed. Please bring back the Wellness Menu? It was appreciated.

K
3 years ago

Staff (especially the nurses and nurse aides) are ...

Staff (especially the nurses and nurse aides) are beyond amazing and extremely compassionate!! From the ICU floor to the private rooms, everyone we encountered and interacted with were amazing! We unfortunately had a family member on hospice care & within our 4 day stay with the patient, we were catered to and comforted by everyone who came into the room. We cannot express how thankful we are for the amazing care they provided!! To the nurses and nurse aides on the North 3rd floor, a huge shoutout and THANK YOU for everything. Words cannot express how wonderful you all are!!

k
3 years ago

not even 1 star deserved for this hospital. they w...

not even 1 star deserved for this hospital. they will instantly accuse you of being a drug addict, no matter how severe your conditions are. they will misdiagnose you every time! i know multiple people who have almost died by their misdiagnoses!

A
4 years ago

Slowest hospital I have ever been to. Took a cat s...

Slowest hospital I have ever been to. Took a cat scan told my appendix was about to rupture and they wanted to do surgery ASAP but three hours to get it all ready. The surgeon was also 40 minutes late. Unless it s absolutely necessary I would tell you to go to some other hospital.

C
4 years ago

I spoke with a Jodi over here and just had some qu...

I spoke with a Jodi over here and just had some questions, and she is one of the most worst person I have EVER spoken to. Because I was having a hard time explaining what I needed she hung up on me. I hope that she gets fired. Worst place ever do not go here

M
4 years ago

Their Out Patient Care is wonderful. It is like an...

Their Out Patient Care is wonderful. It is like anything else. The earlier you are the faster you ll be seen. So I d recommend being there before 9am if possible. They open at 6am if you need bloodwork done before work. They are very professional and kind. There is some upgrading regarding construction going on as of May 2, 2019 but they seem to be handling the stress well in regards to that. They are located behind the hospital in the back and use the door just to the left of the E.R.

D
4 years ago

Was sent here after an attempted suicide and was m...

Was sent here after an attempted suicide and was made to wait in waiting area for almost 2 hours awaiting treatment and psych eval. Told them I needed to see someone immediately and was told to just wait even after telling them I was going to leave . I just left and now home alone and even more depressed and not sure I'll make it through the night. Maybe my family will be able to collect for gross negligence at least and hopefully that'll soften the blow of losing a child/brother/umcle.

K
4 years ago

This place deserves no stars at all. I am a former...

This place deserves no stars at all. I am a former employee and let me tell you, it's as bad as it can get here. The incompetence is insane, and the employees just don't care about the patients. They would rather stand around talking about 50 shades of grey than help patients out. They complain when they have to help patients. It is very wrongly mismanaged also. I was fired for no reason and even won a case against them for firing me without just cause. If you or a loved one have an emergency, just go to weirton or literally anywhere else. You are not in good hands here people. They will mishandle and misdiagnose you. Also being a former employee, I can tell you this place is not cleaned well enough. Cross contamination between patients happen more often than you might care to know, and that's because majority of the nurses, housekeepers, and even a few doctors DON'T CHANGE GLOVES INTBETWEEN ROOMS! If you go here you will most likely leave way worse than you entered. There's better hospitals in the Ohio Valley.

B
4 years ago

Horrible,I've been in the hospital for almost four...

Horrible,I've been in the hospital for almost four hours now. Was in the E.R for two hours I'm in the back waiting for a Cat scan which has almost been an hour. I'm not feeling good,I'm in pain and want to go home. Never again that I'm coming to this hospital,I prefer Weirton hospital or Wheeling

E
4 years ago

I once thought East Liverpool City Hospital had th...

I once thought East Liverpool City Hospital had the worst ER , but then I went to Trinity! If anyone has noticed lately they have changed a little but about how they check you into the ER, that's because of me.I went to the hospital and when I got taken back to my room to wait to be treated , I was also taken back with another patient that ended up being in the next room. A nurse came in and took all my information name, address, SSN, etc. I was having a friendly conversation with the nurse about my kids and what ever else and the man next to me shouted something about him having a daughter , about 20 minutes later I get a text message from a number I don't know and come to find out it was from the guy next door to me!! Trinity has gotten a little better trying to conceal patient information but people could still hear things because I've been there since and heard so with my own ears...I have had other incidents happen when I've had to go so let's just say I will be going to weriton or east liverpool from now on !

L
4 years ago

I was just there. My expierence was awful. First r...

I was just there. My expierence was awful. First room was very hot so they moved me to a private room. It was better. The air worked. So after the night they decided to move me to another floor. I was again having to share the room. The a/c was by the window where I could not feel any air again. The room was like 90 degrees on my side. They said they had no more rooms open yet when they wheeled me through the hall I saw about 5 empty rooms availible. The room they put me in in also reeked of urine and body odor. It stunk so bad I was getting sick from that plus the heat. They said in a rude way theres nothing they can do about it she I knew rooms were open and they could do something I went there to get better no sicker. What ashame I had to sign myself out and cone home I could not stay in those horrifying conditions. . I would not reccomend anyone to trinity west hospital. It was the worst hospital I have ever in my life ever come across.

E
4 years ago

I've been here multiple times and they treat you l...

I've been here multiple times and they treat you like your stupid...that is if you get any attention at all. I had kidney stones and went to the ER, they told me there was nothing wrong with me. I went when I was prego and they told me they would put me in the hospital on bed rest for 4 months if I got preeclampsia. My husband went here with gallstones and they gave him a Tylenol and sent him on his way.

P
4 years ago

Took great care of my daughter in the middle of th...

Took great care of my daughter in the middle of the night after a scooter accident. Thank you to all the nurses and doctors who helped her. I know what it's like to be up all night working in stressful situations, and I am grateful for all of your good work and help.

N
4 years ago

As my father is in surgery nobody is allowed to si...

As my father is in surgery nobody is allowed to sit with him because of an unethical rule of one visitor per day! Not one at a time one per day! Unfortunately my mother had a cancer screening she had an appointment for. She is the only one allowed ALL DAY! Shane on you Trinity. This man will wake up with nobody there.

p
4 years ago

I haven't been inside but the hospital looks small...

I haven't been inside but the hospital looks small and outdated. They are under construction hopefully bringing it into the 21st century. The roads around the hospital are terrible. Most of the roads in stubenville are bad. The whole town needs updating, it's in bad shape. It almost reminds me of a third world country. Very sad people have to live in this.

S
4 years ago

Nothing. The physicians at trinity actually lost ...

Nothing. The physicians at trinity actually lost a wrongful death case because they performed unwanted surgery on my great grandma that cost her life. I also know of 3 others that died or ARE dying bc of their incompetence. I'm currently waiting while the employees stand around eating and talking. They don't seem to read charts, just walk in and the ER patients have to fill them in! !

M
4 years ago

I only have one complaint seems all new people in ...

I only have one complaint seems all new people in registration they get confused when u register. Then paid a bill from April (two after that at hospital). One I mailed in April week after I got and check cashed got a call end of Sept from Trinity financial I owe money. I had to get a little stern that's it paid. Put on hold meantime found check number and on cell called bank. The girl came back said oh they put on another acct you owe nothing. Now I'm Leary of sending payments. Bill and check in their envelope. Better start better training on new hires. My stay was good but food REALLY needs a lot of improvement.

M
4 years ago

I've had two surgeries here. It's very basic, you ...

I've had two surgeries here. It's very basic, you have to wait a long time compared to a big city hospital, but the nurses are kind, not like that garbage dump hospital in Weirton. And it's nice that there's a chapel.

C
4 years ago

I'm from Pittsburgh where upmc runs everything. Up...

I'm from Pittsburgh where upmc runs everything. Upmc is horrible, I now know that. I have been treated so wonderfully here. My pain has been taken care of. The staff is sweet and very, very efficient!!! Upmc didn't even bother putting me on an antibiotic after surgery which amazed these doctors. Its an older building, yes. But I'll deff come here if needed in the future. Thank you to everyone tonight!!!

T
4 years ago

My wife had a severe migraine for 6 days. Went to...

My wife had a severe migraine for 6 days. Went to Trinity ER. Wasn't the fastest treatment in the world but very effective. Got there at 4:30 pm and left at about 2:00 am. Could have been faster but they were really busy. Nice, caring, and competent caregivers.....Thank you all....

R
4 years ago

Some exceptional drs, some amazingly terrible admi...

Some exceptional drs, some amazingly terrible admin supervisors. Some facilities resemble old Russian hospitals. Some floors totally filthy. It s sad when Walmart is cleaner than this place. They even stated if a wall has a hole in it why fix it , it still works. I would be embarrassed to be a dr and associate my name with this 3rd world dump

S
4 years ago

If you have a choice, do NOT go here! I rate it as...

If you have a choice, do NOT go here! I rate it as a 2 ONLY because the doctors were friendly and answered all of my questions. The nurses, forget them! 3 standing in ICU and I ask for a damn pillow case for a family member because his was covered with nastiness, hadn't been changed in hours. I was told, I'd have to wait BC his nurse was one break. BS! 3 nurses sitting behind a desk doing absolutely NOTHING. After 20 min and asking 3 times, they all get attitudes and threatened to kick me out. Are you joking! Have had other bad experiences before this one.

Trinity Medical Center

Trinity Medical Center

2.2