Honest. Great Service. Tri City Computers did an excellent job helping my mom get her two computers working and upgraded for her needs. She was visiting from New Mexico and Greg even called on his day off to get her computers to her before she returned home. We were a little concerned at first calling a computer repair shop with out a referral, but now we tell any one needing service or repair, call Tri City Computers!
Absolutely wonderful experience. I usually dread having to take my computer in to be repaired. I called, was able to get it diagnosed and fixed all within 3 1/2 hours. Very helpful, professional, and same day service. Highly recommend
Greg and his crew are always ready to take and recycle my older electronics. No fee unless it s a TV they say. Visited them many times and they are always very professional and informative. Hard workers too imo. Great having them right here in Prescott Valley.
UPDATE: Still the rudest person I have ever dealt with. Greg forgot in his response to mention that I bought my computer from them. He was the rudest person I have ever dealt with. His little snarky response to me reporting him as the rudest person on the phone shows you just how he will talk about you behind your back if you are his customer. Do not give them your business. In the 11 months since I called Greg I have used his competitor 7 times. I am a very loyal and dedicated customer when treated right. Greg needs to take lessons on how to treat customers. I bought my computer FROM HIM and he totally forgot about that. Don't be like Greg. Especially if you own a business.
I just had the worst experience with customer service ever with Greg. I called him 1 week ago to come to a house call to check my computer. He asked me to text him the information which I did 6 days ago. He never replied. He never showed up today for the call. I called and he just said I guess I slipped through the cracks. He can't come out today. I asked for a discount and he had the nerve to say no he could not afford it. Absolutely the worst service ever. And to be honest, I texted him 7 times and he never once replied. All he had to say was he was sorry and yeah how about a 10% discount for FORGETTING ME. I do not recommend them at all. I really hope that in the future Greg will be kinder and at least LOOK at his text messages. I find it really hard to believe that a computer guru did not look at his text messages for 6 days. 6days he didn't look at his messages? I do not recommend them at all. I would have prior to this. But the attitude I got from him and the fact that he said he did not see my texts for 6 days? Not sure what the issue is, however, it needs to be resolved.
This place is great, I had a little hardware issue, I had an old vintage MAC and needed to create boot disks to get it up and running. The problem is, I don't have a floppy drive on any of my machines. They stepped up and loaned me a USB floppy drive so that I could complete my mission!! Hat's off to you!! They sell refurbished systems too, I noticed when I was there. Nice place.
For all your PC needs Tri-City Computers in PV has it all. Very friendly and attentive service by Greg and staff. I went in for a few items and was assisted immediately. Their prices are downright low and fair. My "GO-TO" place from now on. You will not be disappointed.
Greg took my computer in same day, diagnosed the problem within minutes, replaced bad sectors, cleaned it all up, and had it running like a top well within an hour. This was my second time doing business there. They are knowledgeable, fast, and more than fair in their pricing. I highly recommend this place!!!
Really enjoyed my learning experience with Greg. He was patient with me and explained sooo much!
First time dealing with Greg and Staff at Tri-City Computers. They were both very helpful and friendly, I would recomend them to anyone needing some PC/networking help. Thanks guys.
Greg and Doug are awesome. Bought a custom gaming rig from them and that machine is amazing. Zero issues and super great price. Real down to earth honest guys. They definitely earned my money and my business in the future.
tri-citycomputers.com
