Trev Deeley Motorcycles Reviews

Cool place to get a gift. Museum is worth a look, little pricey though. Bought most of my bike gear from this location.

Great time talking with staff. Good source of information about bikes and riding.

Freindly excellent service and good knowledge of their products

Everything Harley Davidson, sometimes you'll find a deal on clothing, motorcycles not so much. Great motorcycle museum.

Awesome place! Walkked thorough the little Museum of bikes. That was pretty cool!

When inn they had what I needed paid for it and left salesperson was awesome

A big Harley shop, they have a great drop in museum

The oldest Harley Davidson shop on Canada. Trev is like my second home. Love the vibe, staff, and products

Bought my ride here. Staff rock. Stu. Doug. Chris. Thanks

I've owned bikes for almost fifty years most of those years were harleys I've never had a problem at deeleys going back to when they were at Broadway and fraser the current staff are more then helpful go out of the way to help

Very cool place to visit, especially if you are into Harley Davidson bikes.

Enjoying my new Harley-Davidson 48 after just a couple of visits to Trev Deeley. Andy Horka was very knowledgeable and guided me to the right bike for my style of riding. After a couple of test rides and a follow-up call, I was able to collect the bike and arrange all the finance and insurance details. An enjoyable experience.

wouldn't buy a bike from a place you can't get reliable warranty work done.

Fine place to buy some gear, but stupidly overpriced just like every other dealership.

This place was great for a retirement party with the museum and small convention place as a backdrop.

Great Museum to visit for the history of motorcycles, and maybe buy a motorcycle, loves the shop its huge.

The highlight of our Vancouver stay, wonderful museum, terrific staff.

I'm so disappointed from the sales manager after spending a good 3 hours there to make a deal buying a used motorcycle. The negotiation system there was not good at all and wasting time. Except I have a great credit and they want to charge me between 14% to 18% on a used motorcycle. All I know there was no option for me. It means take it or leave it. Again sooo disappointed

Amazing staff and the very best selection of Harley Davidson's as well. And great deals on used Harleys.

Have dealt with Trevor Deely since 2004 when I bought my Sportster. Always reliable and accommodating.

Did exchange on a motorcycle cover for a friend. Excellent service.

Night my 2011 DWG there. Great staff and a good selection of bikes. Also has the Museum there.

There are a few reasons why this dealership has been around for a long time. Great STAFF (most have worked for more than 10 years) and CUSTOMER SERVICE are the top 2. I bought my first HD at the old Broadway location and the last one recently at the Boundary store. Same awesome experience.
Stuart, Nick, Jen and Darwin.. Thank you!

Parts department has a few issues. As for the hole shop, the staff are pleasant but the service and pricing worse than Barnes Harley

Nice museum. Expensive service department. Helpful staff. Average.

I put a deposit on a 2016 Road Glide Ultra last Monday. I then decided to wait until the 2017 came out, Called the dealership and told them, They said no problem. I suggested that they keep the deposit until one came in. I got the call on Thursday, a black 2017 just came in. I couldn't sleep. Took the ferry over on Saturday, test drove the bike. I was sold before I left the parking lot. I have to say that I was very impressed with the new engine and its performance. the fixed faring was equally impressive. The staff at Trev Deeley were amazing. No pressure, Thanks, I will be back. P.S. after putting a few miles on the bike, I`m in love with my 107

Got knocked over on commercial..guy pulled u turn...bike banged up..Jan 05..can't say enough good about this dealership...great customer service ..thanks Todd love the results

Outstanding customet service. Thank you Teresa, Yuki and Scott. Excellent choices of parts and accessories. Visited to buy love jugs cooling fan. Beautiful showroom.

Very friendly service, nice showroom. No pressure but everyone is super helpful when you need them.

What can I say. The staff are absolutely top notch and I've had the best service from Trev Deeley over any other company I've done business with before. They certainly have earned my loyalty. Chris Wong-Moon the Ops Manager is first class! Thanks again guys. Loving the new Road Glide.

Love me my Harley, pick up drop off service dealt with them 19 years so far!!

The staff extremely helpful and very knowledgeable about the products they sell. Recommend this location to everyone

The principal reason why I chose to buy the Ultra Limited from Trev Deeley was loyalty. Trev Deeley were my first port of entry for Harley-Davidson motorcycles after I had moved to Canada in June 2019. I have since cultivated a relationship with them, particularly, with Sales Executive, Mr. Jeff Martinez. I have been a prospective customer there for the past 2 years. As you know, not all prospective clients shall one day become buyers. Despite that, Trev Deeley have always treated me as though I were one of their top customers, and I am well acquainted with most of their staff, including management. I have also referred some of my friends to Mr. Martinez, all of whom had become buyers before I did. While I understand that it is good business practice in sales to treat all patrons with utmost importance, I am unwilling to attribute Trev Deeley's excellent client liaison to a mere sales pitch.

Other members of TD's team, particularly, Sales Supervisor Stuart Wells, Sales Executive Andy Horka, Business Manager Carrie Elmes, Parts Supervisor Dan Evans, and every staff member in their Merchandise Department, made my shopping experience there truly rewarding.

I am by default inclined to build relationships with those I choose to associate with, both professionally and personally. As much as the best deal is important in a business transaction, I place much greater value on the equation I share with the other party. For instance, I had bought my first 2 motorcycles here in Vancouver from International Motorsports, and I dealt with the same Sales Executive, Mr. Daniel Svenson. I am certain to buy another motorcycle from International in the future, and when I do, I shall be calling on Mr. Svenson. Last week, I also bought a brand new 2021 Kawasaki Ninja 650 for use as a daily rider from Mr. Trevor Pavelich at Burnaby Kawasaki. There, too, it was my interaction with Mr. Pavelich that sealed the deal.

I had no doubt that other HD dealerships in BC would have been able to match Trev Deeley's offer, if not augment it. But Trev Deeley was simply the best dealership! They will have a lifelong customer in me!

Called in to book an 'Important Safety recall' and received the absolute WORST service from Marie who turned out to be the receptionist taking service appointment call and had zero knowledge nor more importantly 'customer service' skills.
The I requested to speak with GM Darwin who was away, then I asked to speak with my salesman Stuart who was also away, then finally spoke with service dept manager Chris who basically gave me a watered down version of 'Marie', again unacceptable customer service and tone of voice from a service department manager.
I bought a new 2014 HD (my 2nd bike from them TD) and will definitely not be purchasing my next nor my wife's bike from TD.
Funny thing, spoke with my friend who also has the exact same bike and called the same day as I did and received the exact treatment from Marie, his comment t me was they 'Failed' miserable in customer service.

Trev Deeleys is such a great place friendly knowledge staff always there to offer assistance without feeling pressured to buy.

Just bought a new 2018 street glide. Stuart and Jeff were great very knowledgeable and helpful. Not pushy sales like other dealerships. Mike in finance just as friendly broke things down took time to explain things. Parts department was great to. Again thank you Trev Deeley. I will recommend you anytime to family and friends interested in purchasing a Harley Davidson motorcycle.

Stellar dealership with lots of options for motorcycles, and accessories!

Awesome place buy or just browse around, even has a museum or show but need to pay addmision to see.

I really miss having this place around when it was opened. They have single handedly the best H.D knowledge in all of B.C
Thanks and stay in high spirits

Good service and nice people, but this absolutely isn't the place to go if you're on a budget.

We stopped in to buy some clothing and other collectibles while visiting Vancouver. The service was excellent and we found some good specials.

Parts Guys, long standing, accurate, smart, first hand experience with most bike situations on many many things Harley!

Love this place. Parts department is a great help! Clean and tidy place, staff is efficient and knowledgable.

I just love Trev Deeley Dealership it so amazing and awesome see all those motorcycles

Just got my bike back after some major engine repairs and modifications. I couldn't have asked for better service and the work was second to none. Sincerest thanks to Chris and Ryan. Special thanks to Sam who did the job and thanks to all of the boys in the parts department.

Went to Trev Deely today for a livewire test ride!! Let me tell you it was like taking off on a . Was my first trip to Trev Deely and definitely not the last. Big shout out to Matt who went out of his way to discuss everything about HD lineup. Definitely a top notch experience. Feeling bored!! Deely museum will keep you entertained for hours. All in all very good experience.

I've bought two bikes from here. First a street glide, then a road glide special. The salesman is very knowledgeable in Harley's, and has answered all my inquiries since I bought the bike. Never hesitated to give me recommendations on things I asked about. Where Trev Deeley stands out is the Service department. Their technicians are top notch. I had heat demons installed on my bike. Out of curiosity I inspected the installation. The craftsmanship on the install was impeccable. Additionally, the service manager is very organized, I once had over 5 things done to my bike and he remembered every one of them. I recommend buying your bike here, more important than saving a few bucks on the bike, is the service you will receive once you ride away. Although I haven't tried any other dealers, or nor do I think I will, I am very pleased with the treatment I have received.

Dealership I go to to fox my bike when other dealerships mess it up, and I realize I should have gone here from the start

Demo days are great. Search for "Test our metal" events. They also have demo bikes you can take for a test ride. I know another dealer who doesn't have it. Friendly staff, big store, museum in the store.

Because they take care of my baby thanks Brock your the man

Awesome place lots of Amazing Motorcycles New and Old. Definitely a place to visit!!!

Cool shop with a very cool exhibit. Nice people, quality merchandise, all around a good place to go if you love motorcycles. Or want to learn a little more about them.

I came to them to buy my first Harley and i have to say that i have never been in a place where the staff is so awesome, friendly and caring. My sales rep Carrie was super helpful and i have to say one of the best salesman I ve come across... i hate when you go to a dealership and they try to push you into buying, but not carrie, she was AWESOME and made me fell very comfortable and taken care of answering every question i had and leading me to my dreamed bike. THANK YOU GUYS YOU GUYS ARE AWESOME

Harley Davidson.

Motorcycles, clothing, accessories, servicing and a museum.

Great customer service experience, no matter what you're shopping for.

Always fun to visit the dealer friendly staff very informative

They are the second Harley dealership in North America. Friendly staffs both service and parts. The girls selling merchandise always say hi, very nice.

Awesome collection of bikes.
Some even bought back some memories of the of days when I was riding them.

Great place. Very friendly staff and people who really want to be a part of the local motorcycle scene (and not just in and self interested way). Definetly worth checking out the dealership or going to any of their hosted events.

I'm so disappointed in this dealership...I was very interested in a sportbike they were selling (pretty much the only one there) and the price was fair. They contacted me to talk about the bike, and soon after I went back to the ad on their website and they raised the price! 500$ more? Seriously? The salesperson, Tessa, never contacted me again, even though it emailed her about this ridiculous price raise. I'll buy my motorcycle somewhere else.

Great dealership, but the museum was top notch! Some great bikes and suprisingly not just Harley's. Good selection of milestone bikes in good to mint condition. Well worth the ten bucks.

Second new bike I bought from them in the last 30 yrs. I traveled to buy from them, great experience, and just returned this weekend for my first service on a new Street Glide. The customer service here is over the top. They knew I traveled there to deal with them and bent over backwards to get my bike back to me quickly so I could get back on the road, and they made sure I wasn't bored for the 3 hrs the service took.
That's how to stay in business for 100 yrs.and beyond !

Awesome historic Harley Davidson dealership with awesome 100 years of motorcycles exhibit, a must see for gearheads. Great selection and amazing friendly staff.

Unconscionable sales practices including refusing a test ride until purchase was completed but allowing somebody else to test ride the bike between confirmed purchase and delivery.

When I bought my last bike from GA Checkpint they basically tossed me the keys and said "See ya!". When I bought my first Harley, the excellent folks at Deeley took me on a tour, introduced me to each department, gave me a run-through of my bike, loaded me up with swag and saw me off. Probably the best vehicle purchase I ever had.

Made a deal with Jeff to trade in 2 of my motorcycles for a newer CVO. A trade in amount was given to me by phone and a copy was emailed to me and the trade was acceptable. Put $2000 down to hold the bike. A couple of days later I received a phone call from Stuart and he informed me that they would not honor the deal made on one of my motorcycles and increased the agreed upon price by approx. $2000 even though the website clearly showed the price approx. $2000 less. Stuart was argumentative regarding the internet price and said that it didn't say $15,999 and I was looking at the ad as we were speaking. He told me the bike was $17,495. As of January 28th the price on their website is still $15,999. I got my $2000 down payment back and bought a CVO at another Harley dealership and they honored the trade in agreement.

Trev Deeley Harley Davidson is by far my worst motorcycle buying experience.

Bought two bikes from Jeff at Trev Deeley. Best place and staff.

Trevs is a great Harley dealer and sevice department. I take my FLH in and tbey take great care of it, the service in great and staff alwys treat you with respect. This is a class act!

Super awesome staff. Went and found 6 different shirts in the back for me when I didn't find what I wanted up front.

Andy Horka did a great job of taking the time to understand exactly what I was looking for and knowledgeably discussed my options. He was attentive without being high pressure and patiently waited until I made up my mind. I much appreciated his professionalism.

The collection of antique motorcycles are excellent!

Amazing bikes and helpful staff. My dad is looking into getting a new one. Old one to me.

Deb was very helpful and amazing in providing top-notch customer service.

Excellent service,bought my first Harley after trading in my Kawazaki. Couldn't ask for a better experience.

Great place and greeted as we walked in by a former Irish Dancer!

Stop in at Trev Deeley and was very impressed. The collection of vintage motorcycles is very impressive. The staff was very friendly and welcoming.

They have all the latest bikes and gear, a great place to buy a motorcycle and accessories.