Reviews 146 Page 2 of 2
Filters:
Rating
Language
Sort:
Most recent
S
4 years ago

Had a fantastic time, really lovely hotel and food...

Had a fantastic time, really lovely hotel and food, great to have the choice of two restaurants to suit all budgets.
We had an amazing room with a huge four poster bed and views of the gardens.
The spa was one of the best we've been to, had a lovely spa treatment, which was great value due to a 20% offer on the day of our stay.
The staff were lovely and helpfull throughout the hotel. The hotel grounds are beautiful and well worth a look around, we were even lucky enough to spot a red squirrel!

K
4 years ago

Wonderful staff, great spa facility (trouble findi...

Wonderful staff, great spa facility (trouble finding suitable time for a treatment but I guess that means it's popular!), Lovely room and glorious surroundings! I would definitely book again without hesitation! My only niggle was that the staff in the restaurant could be a touch more attentive... But nothing major :-) The hotel is quiet, well managed, well kept and the spa area including pool was quiet on my visit.

G
4 years ago

Myself and my wife recently stayed here for the ba...

Myself and my wife recently stayed here for the bank holiday weekend. Can honestly say I have never been so relaxed. The Spa was amazing but best of all was the service especially from Nia & Aziz nothing was too much trouble.

D
4 years ago

The head chef when i complained about the standard...

The head chef when i complained about the standard of food was arrogant self opinionated and claiming to be a michelin chef sorry far from it tasted better in McDonalds portions disgusting presentation disgusting

C
4 years ago

Had a spa day with my sister in law- staff were he...

Had a spa day with my sister in law- staff were helpful & kind; and treatments were amazing. I had an hour long facial which was so relaxing. There were a few negatives though; like the ciabatta we had with lunch were so hard we couldn't bite into them; the pool was too cold! And the room you wait in for your treatment was absolutley freezing. I was shivering! There was one electric heater in there but it just wasn't producing any heat. I would definitely go again because the treatments were so good- but I would hope the heating would have been sorted by then!

M
4 years ago

A super break for my birthday. The weather was goo...

A super break for my birthday. The weather was good hich helped but to return from coastal walks to relax in the spa area was magnificent. We have had wseveral breaks in spa hotels but your spa area and pool are the best by far. We will be back.

S
4 years ago

My husband bought me a full-day treatment for my b...

My husband bought me a full-day treatment for my birthday this past Friday, Aug 11. Sadly I was involved in a car accident this past week and could not attend. He called the spa when he could, which fell inside the 24hr notice policy and received a thank-you for passing the information along and that's it. No offer to re-book, nothing at all.

I understand how cancellation policies work and how you would want to hold people responsible for making an appointment so no time gets wasted. However, I'd like to think that in scenarios that are beyond your control that there's the potential to change a booking, even for a notional fee, depending on a case-by-case circumstance.

The day spa treatment sounded very nice and I was really looking forward to it but not for another full cost to attend.

P
4 years ago

Tripped across this place when couldn't find anywh...

Tripped across this place when couldn't find anywhere to stay in Holyhead. Very friendly helpful staff, nice, huge, comfortable room. Chef cooked breakfast for us even though kitchen wasn't yet open and amazing house.

K
4 years ago

This is the fourth time we have visited the Hall. ...

This is the fourth time we have visited the Hall. It is a beautiful country house over 100 years old so yes, it is a bit shabby in places but we will all be a bit shabby if and when we reach a hundred!
Comfy, clean and just wonderful. Thank you so much for a lovely hidden gem. We dined in Noelles restaurant and had a fabulous meal. Everything was just perfect including service which was a bit rocky last visit. Improvement noted.

L
4 years ago

I had a wonderful time performing here for the hot...

I had a wonderful time performing here for the hotel. The venue provided me with a room deuring my performance as a changing room and it was absolutely beautiful. The staff were incredibly kind and the grounds are spectacular. The food is always superb.