I had an average experience with travelplan.gr. The customer service was slow and unhelpful. However, the prices were reasonable and the website was easy to navigate. Overall, it was an okay experience.
⭐⭐⭐ travelplan.gr delivered an exceptional service! The staff was friendly and professional. They made sure all my requests were met and provided valuable suggestions for my trip. Definitely exceeded my expectations. ✈️🌍
I recently booked a trip with travelplan.gr and I must say I had a great experience. The customer service was top-notch and they went above and beyond to ensure I had everything I needed. Highly recommend!
😃 I had an absolutely wonderful experience with travelplan.gr. The staff was friendly and helpful, and they took care of all the details. I couldn't be happier with their service. Highly recommend! ✈️🌍
Their service was excellent! The staff was friendly and attentive. They provided great recommendations for hotels and attractions. I would highly recommend using their services.
⭐⭐⭐⭐⭐ Highly recommended! travelplan.gr made my travel planning stress-free. Their website was user-friendly and the customer service was outstanding. They truly care about their customers' satisfaction. 😊
I had an amazing experience with their service. The process was seamless and their recommendations were spot on. I would definitely use their services again.
⭐⭐⭐⭐⭐ travelplan.gr did a fantastic job with my travel arrangements! They were responsive and helpful throughout the entire process. I will definitely be using them again in the future. ✈️🌍
Travelplan Thank you for this perfect experience ..... !!!! I sent emails about my travel & win and the service was impeccable. We will see them in our next trip !!!!
The service of this company is unacceptable.
Cancellation tickets made in early July informed me that the amount I was entitled to would be refunded within 50 days.
It's March and nothing has been done yet.
I contact them on a weekly basis but not only have they not served me but "something is happening" and the returnee is not available for health reasons or for a meeting or seminar or just for leave.
I have left my details at the secretariat more than 3 times and have been reassured that the transaction will be made early next week.
Unfortunately all this hassle is for an amount that does not exceed 40 , which for a company is negligible but for people who are forced to make it.
I suggest if anyone wants to book with this company think well.
I had a very unpleasant experience from the Kifissia branch. I booked the ferry tickets for my trip in August - 1 month in advance to secure the seats I wanted and the corresponding availability. Unfortunately there was a problem with the booking system and I was put on hold until it was resolved by telling me that my reservation was valid. I did 3 follow - 11, 12, 13 / 7- next week - because I made the reservation on Saturday 9/7, and they told me they would renew the reservation as long as the problem continued. It was only on 13/7 that I was contacted that they would investigate what was happening with the reservation and let me know. THERE WAS NO INFORMATION, I contacted them again on Saturday 16/7 - my servant was missing - and today when I was able to talk to her she said my detention was not valid because their problem persisted ...
I was in a very difficult position because I couldn't find a place when I searched for sites specifically for the car on my desired travel dates and eventually through the Hellenic Seaways headquarters I was able to find places.
It is unacceptable to deal with customers from that branch, even the employee claiming to have told me that tickets are not valid and to look elsewhere. It is not worth your company to have employees who lie and embarrass your customers. There was never any follow up on your part to let me know elsewhere because of the issue with the booking system .. In addition I asked to speak with the Branch Manager and he never phoned me .. I sincerely regret treating your customers. You have a very low customer experience.
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