Thank you to John, you are very attentive and always helpful when I get the check in calls. We are very happy with the services you provide. I have and will continue to recommend your services to other hotels/motels.
New customers be wary! We decided to try the services and initially the services were working for us. However, after awhile we decided we no longer wanted to use their services as we felt they weren't adapting well enough to our changing needs. When we tried to cancel our account, no one would pick up our calls and voicemails received no response. When I finally got a hold of a rep it was because our account "was being transferred to a new manager" and apparently the new manager had no idea of any of our attempts. We were going month by month and in the contract we signed, it said if we canceled we needed to give a 60 day advance notice. Fine. We tried reaching them from January and even left a voicemail on the 31st which they "deleted due to sheer volume" and would only acknowledge the email we sent February 5th so they are forcing us to pay through April even though we sent the email 5 days into the new month and had been leaving voicemails since the month before. Just a dishonest thing to do in our opinion.
Travel Media Group provides high quality marketing solutions for the hospitality industry.
Company uses unprofessional way to reach their potential clients.
Very quick to help when needed, they made our hotel website & it's working out great.
I cannot say enough great things about Travel Media Group. From the monthly calls I get from Channing to discuss our reviews and visibility, to Stephanie who handles our website, Maria and Kelly that create and distribute our social media presence, just top notch. Any property that wants to increase their guest satisfaction in a digital world, HAS to go with Travel Media Group. Keep up the fantastic work!
pat cooley sales rep of this company doesn't know how the customer service is done to his clients. He will stays cool during signing up clients but not while serving them and listening to issues from clients regarding service otherwise i think the company itself is reputed
Mark Miller is an awful representative of this company. Thank you Mark for trying to swindle my company into paying another clients unpaid balance. I have never done business with this company yet I've been contacted to pay on behalf of another client and even threatened to "see them in court." Hope this company is on a downward spiral and fails soon.
Working with team at TMG has been a great experience. They ve been amazing at helping us with our online presence.
I have been working with the Team at travel Media Group for many years. They truly have become an extension of my hotel team, we are lucky to have them in our corner. To many more years together!
Please dont use them at all, it does not lead to anything. You will end up losing money and not get any help once you sign up. They will respond that we have other clients to take care of.
I love working with Travel Media Group! They provide an awesome level of customer service that is hard to find. I feel like Channing and Benjamin are an extended part of my team...they are genuinely interested in how we are doing and offer immediate assistance whenever I ask for help. Hands down, they make my job a lot easier!
We have enjoyed our partnership with Travel Media Group over the past two years! They are always professional and prompt with any requests. We love our website they have created for us, too!
Worst company of all time. I have asked to be removed from call lists multiple times and still receive calls.
Travel Media Group (Dominion Enterprises) is a leading digital marketing agency that specializes in providing affordable reputation management, social media, and review response programs for hotels. The company has been in the industry for several years and has helped numerous hotels to improve their online presence and attract more customers.
One of the key services offered by Travel Media Group is reputation management. This service involves monitoring online reviews and feedback from customers to ensure that hotels maintain a positive image. The company uses advanced tools to track reviews across multiple platforms such as TripAdvisor, Google My Business, Yelp, and Facebook. By doing so, they can quickly respond to negative reviews or comments before they escalate into bigger problems.
Another important service provided by Travel Media Group is social media management. With the rise of social media platforms such as Facebook, Twitter, Instagram, and LinkedIn; it's essential for hotels to have an active presence on these channels. Travel Media Group helps hotels create engaging content that resonates with their target audience while also managing their social media accounts on a daily basis.
In addition to reputation management and social media services; Travel Media Group also offers review response programs which help hotels respond professionally to both positive and negative reviews left by guests. Responding promptly shows potential guests that the hotel values customer feedback which can lead to increased bookings.
Travel Media Group's digital marketing solutions are designed specifically for hotels looking to increase their online visibility while driving more traffic back to their website. Their team of experts works closely with each client ensuring they understand their unique needs before developing customized strategies tailored towards achieving specific goals.
The company's approach is data-driven meaning all campaigns are based on real-time analytics which allows them always stay ahead of competitors in terms of SEO rankings or PPC advertising campaigns performance metrics like click-through rates (CTR), conversion rates (CVR), cost per click (CPC), etc.
In conclusion; if you're looking for an affordable yet effective way of improving your hotel's online presence then look no further than Travel Media Group (Dominion Enterprises). With years of experience in the industry coupled with cutting-edge technology tools at its disposal; this agency will help you achieve your goals faster than any other competitor out there!
travelmediagroup.com
