TPG Telecom - Orchid Cybertech Services, Incorporated Reviews

Worst company I've worked for! Don't waste your time working in this company. Management sucks in certain departments, as well as their accounting department.

Accesible site.. Good company facilities, enjoyable workplace.. Good collegues..

Very incompetent company. You shouldnt apply on this company!!!!!

Recruitment process starting with the frontdesk is great, but the initial interviewer was not user friendly, the way she reacted she felt that she was the biggest thing that happens to the company, for all i know is, interview is supposed to be getting to know the applicant and not being sarcastic and dominant to them. The company needs the head count for each department needs. I was already disappointed with the interview thats why, what ever questions she ask, i acted like i dont know such thing. Id made her felt that i am not fit for the post, never the less she knows that she was taken for a ride because of her attitude. Lesson for this is, dont be dominant to the applicants. Give them a bit of confidence to express themselves enable for you to get to know their abilities and strength. Sad experience with TPG I Square Bldg.

They don't accept undergraduate even though
You have working experience in bpo.

Honest review from someone who actually stayed:

Pure work. Not a pro-employee company. No birthday leaves. Vacation leaves are very limited and its very hard to get approved. Team Leads are nice but they prefer if you will work everyday with no absenteeism even when youre sick. Even if you provide medical certificate they will question it.

If you just want pure work and dayshift. This is it.

Take note: Almost all voice accounts receive high volume of calls.

P. S. They are always hiring even though they have limited accounts since they are an in house company because most newbies dont get treated well thus resigning quickly or going AWOL. (witnessed 8 newbies but tenured BPO reps who quit because of the management)

Suggestion: If you are from TPG and reading this, please provide proper seminars on "Agent Handling" and "Employee First" policies.