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T
3 years ago

I bought branch new Rav4 2013 from Toyota of Lake ...

I bought branch new Rav4 2013 from Toyota of Lake City and car buying experience from the dealer was excellent. Sale person Frank was able to help me through finding right option, color and price that I've been looking for. Will definitely buy another car from Toyota of Lake City if I have a chance. Recommended!

B
3 years ago

We were stuck in Seattle, and Michael Long got us ...

We were stuck in Seattle, and Michael Long got us on the road quickly at no charge. We had just visited Seattle and were about to travel to San Diego. Our car was making funny noises. It seemed like the transmission was falling apart.
I called two Toyota dealerships. I told them my predicament. At first, Michael said I would need to leave the car for the day. I took the car to Michael's dealership. He arranged to have a mechanic look at it right away. My wife and I waited in their waiting room, which was great. They had a large high definition television, which passed the time away. After about 20 minutes, Michael came and told me the good news. It was a minor problem. For some reason, the lug nuts were loose on a wheel, which caused the horrible sound. Michael smiled, and told us they had tightened up the lug nuts and brought the pressure up on the tires: no charge.
The shop was very clean and well organized. I've seen a lot of shops in my time, but nothing matched this one. If my son ever gets a Toyota, I'll recommend this dealership.

S
3 years ago

I had an amazing experience at Lake City Toyota. M...

I had an amazing experience at Lake City Toyota. My sales person was Chaz Jenkins and he was very knowledgeable and willing to listen to what I wanted. I knew I wanted a Rav4 but he went over the differences between models as he asked me what I wanted out of the car. This helped me narrow it down to the model that best suited me. Due to the fantastic inventory of Lake City Toyota, I was able to look at a variety of colors and trim and finally choose my car. Then Karim in the office was amazing as he worked with Chaz to get the pricing that I needed. This was hands down the best car purchasing experience in my life!!

J
3 years ago

Updated: Really appreciate Chris from Toyota of La...

Updated: Really appreciate Chris from Toyota of Lake City to contact me and provide me a reasonable reimbursement for the overcharging. Glad they are listening to their customers. 5 stars for their customer service.

-----------
Very very very disappointed about their car maintenance service!!!
They will charge you $450+ for a single 30k Prius maintenance service without even discussing about what services they are about to give to your car when you leave your car with them! -- that's why I switched to Toyota of Kirkland for 35k maintenance and they charged for only $33. You only know the bill when you are picking up the car and that's too late to argue about the bills.
Shame on you, Toyota of Lake City.

k
3 years ago

I just want to thank George, Shay and the team at ...

I just want to thank George, Shay and the team at Toyota Lake City for making my car shopping experience absolutely painless, taking their time to help me find the perfect RAV for me. There was zero pressure, they listened to what I wanted and delivered. They were professional. knowledgeable and patient. It was such a great experience, that I can sincerely say, it was not only painless, it was fun!
Again, thank you so much. I greatly appreciate their help with my car search and will be sending friends your way.
Best regards!

I
3 years ago

James Cui,

James Cui,

he is a good service people, friendly and patient to answer my questions and assist me to purchase the new car.

j
3 years ago

I am not satisfied with my purchase of a new car.I...

I am not satisfied with my purchase of a new car.I still believe that I could have gotten a better term or my Capital One Pre-Qualified Letter was honored in other dealership.
However,Mark Hernandez very helpful especially he helped me get a better insurance quote from Geico

V
3 years ago

Bought a SUV this december from this location. Awe...

Bought a SUV this december from this location. Awesome experience all through.
Thanks to Sales person TAE LEE for providing excellent service. Showed me patiently what I was looking for and a nice deal.

As I live in Bellevue and I had two vehicles to drive after buying the new one. Tae Lee was also helpful enough that day to drive my car all the way to Bellevue where I reside. In summary, you will have a good experience at this dealership at this locatin.

S
3 years ago

We purchased a new (to us) vehicle from Toyota of ...

We purchased a new (to us) vehicle from Toyota of Lake City. We live on the Oregon Coast so purchasing a vehicle in the Seattle area was a bit of a logistical challenge. Why Seattle you ask, we found the right vehicle at the right price, and I am glad it was with Toyota of Lake City.

I was able to negotiate a tentative deal remotely before having to visit the dealership. David in the internet department was a pleasure to work with. He was upfront, honest and very understanding. He was never pushy or making promises just to get me in the door.

Once our deal was all but finalized, leaving only vehicle inspections, I was able to send my wife to Seattle to purchase the vehicle. I was not able to go myself due to work obligations. I was nervous at first about sending my pregnant wife and two children as car dealers generally do not carry the best reputations around. Toyota of Lake City came through magnificently and took great care of my family while they were there. They went the extra mile in a number of ways and walked my wife through the process the whole way. There were no surprises, and they completely honored the deal that we originally negotiated.

I would recommend this dealership to anyone and am happy we had a top-notch experience. It took all the stress out of a normally stressful situation. We are very pleased with our experience and vehicle purchase.

Thanks again!

K
3 years ago

I came in and lease a Toyota Avalon with Nick.

I came in and lease a Toyota Avalon with Nick.

Nick was an awesome sales representative, he is very professional and passionate about vehicles. he walked me through every car details during the test drive and the purchase sequence.

The dealership is well organized. If only they can speed up the document signing procedure, then I will give them a 6-star

S
3 years ago

Just bought a Tacoma from George Chaker at this de...

Just bought a Tacoma from George Chaker at this dealer. He was professional, helpful and NOT PUSHY. He allowed you the opportunity to walk thru the dealer with the information that you needed to make the right purchasing decision. If you are in the market when you arrive ask for George he will set you up right.

K
3 years ago

If you're a single woman who isn't familiar with c...

If you're a single woman who isn't familiar with cars, they'll try and swindle you:( . I went in for a recalled part that needed to be fixed. That was fixed free of charge. However, my brake pads were low and needed to be replaced. Mike, the service guy was a little pushy about getting them done that day and quoted me $800! I didn't have an extra $800 lying around so I said no. I took it to my local brake place the next day. They said only the front pads needed to be replaced (Toyota said the back ones NEEDED to be replaced), and they charged me $200. I'm guessing they work on commission at Toyota, but still, really skeezy business practices.

C
3 years ago

I bought my first car two days ago and I'm glad I ...

I bought my first car two days ago and I'm glad I went to this dealership. I heard about Toyota of Lake City from a friend who said the people here were really friendly. It's true! Isaac Simmons was especially helpful and patient with all of my questions. We test drove three different cars on the freeway and around Lake City. It made my decision of choosing a car so much easier. Thank you Isaac! I am looking forward to buying my next car from here and would recommend all of my friends and family to come to Toyota of Lake City

K
3 years ago

I just had a two year maintenance service at Toyot...

I just had a two year maintenance service at Toyota Dealership at Lake City Way location on my Toyota Highlander 2016. It was a terrible experience and let me tell you why. I changed my air conditioning filter changed last weekend. Then today, November 30, 2017, after I received my car they told me that my air conditioning filter is dirty. I called them back and asked the representative, Lynia, why is it dirty since I just changed it last weekend and that it should be clean. Lynia yelled and told me the technician checked it and said that it is dirty. She told me that I will have to drive back to the dealership and open the air conditioning filter and prove to her that it is not dirty. I told her that I will be there in less than 15 minutes. After hanging up the phone less than 2 minutes with her, she called me back. She said that she spoke to the technician and she said that there is also a filter with gray color which the technician did not know since he is new according to her, which I think is just an excuse that she came up with. She told me that I did not have to go there anymore to show her the air conditioning filter.
I do not believe that the technician at Toyota Dealership even open the air conditioning filter to check if it is dirty or not, they just want to take your money so they just check the check box so you will be back to do more service with them. This is very back customer service! I don t know if they actually do the service that they are supposed to be doing when we put our cars in into their dealership. I m glad I caught them in this action, but I WILL not EVER go back to them again for their service since they are so POORLY rated in my book from now on. They actually lied straight to my face even when I told them they are lying about it!

J
3 years ago

Just got my new Prius from here and love it! Frank...

Just got my new Prius from here and love it! Frank Chung and CJ were great help! They are a great team and very knowledgeable about their product. They were able to give me a great deal on my new Prius and even on my trade in. Everything was a smooth ride and can't ask for any better experience. :) I would definitely recommend Frank Chung and CJ to my friends.

S
3 years ago

We absolutely loved working with George Chaker at ...

We absolutely loved working with George Chaker at Toyota of Lake City! He is the best car salesman we have met! He listened to what we wanted, was attentive to our needs, respectful of our choices, supportive and kind. We have never met someone in the car sales industry quite like him and I highly recommend working with him! He cares for his clients, checking in through email and sending reminders for appointments. His smile and warmth is exactly what we need more of in car salesmen. Thank you we appreciate you so much and are so grateful to have had a wonderful experience in buying our car from you. We have had awful experiences at previous Toyota dealerships. If you love Toyotas come to this branch and speak to George! I cannot say enough good things about him!

R
3 years ago

I popped in to show the repair area a seatbelt pro...

I popped in to show the repair area a seatbelt problem and weather than trying to do a big upsell on me I was offered some good advi've and given a diy idea that can easily be done. I appreciated the courtesy and thorough investigation the staff put into our issue!

T
3 years ago

nice dealership, kind staff, but TONS of sales pre...

nice dealership, kind staff, but TONS of sales pressure. Maybe its the people I dealt with or a because it was a busy Saturday. Tip: Always take a walk out of the dealership and talk it over for a few hours or overnight before deciding. Going there at off hours on a weekday probably would have been better.

Z
3 years ago

Waste of time....

Waste of time....

Emailed to see if they could get me a specific vehicle via dealer trade and was assured that they could if I would show up in person. I mentioned that I didn't want to spend much time in the showroom due to COVID... However, they still insisted that I show up in person to make the deal happen. So I scheduled an appointment. Upon arrival the person I was corresponding with was no where to be seen and was pawned off to some random sales person where I had to explain everything over again... At the end, they were not able to get me the vehicle... which they could could have just told me via email... Wasting my time and risking my health.

What it all came down to was for them to ploy a way for me to show up and buy something that I didn't want... Additionally, when I asked about the manager "Undui Redner" whom I was corresponding with, I was informed that he is staying away in his office due to fear of COVID... Are you serious???

S
3 years ago

We have bought 4 vehicles from this dealership. Th...

We have bought 4 vehicles from this dealership. Their professionalism always gets our business. We looked for Kahn to help us when we were looking at a new Tacoma, but he was so good at his job that he was promoted to manager! Oh well, we were happy to work with his protege, Chaz who did us right.

R
3 years ago

My husband and I had an awesome experience buying ...

My husband and I had an awesome experience buying our Avalon at Toyota of Lake City. We worked with Bano who was very knowledgeable about the car and very patient with all my questions. He definitely was not a pushy salesman. Karim and Tony were both helpful and honestly worked hard to get us the deal we could afford. Also, I noticed how happy and cheerful everyone was that works there. Very pleasant experience!

N
3 years ago

James explained the process of choosing and buying...

James explained the process of choosing and buying the car to us very clearly. We were never suggested to buy options that we did not want or that weren't explicitly said to be optional. In the end we received a better loan rate through Toyota than our bank. Overall excellent experience.

D
3 years ago

While we didn't end up buying a car from this deal...

While we didn't end up buying a car from this dealership, David was very helpful and continued to follow-up with me and presented only the inventory that I was interested in. It was just the right amount of contact that it was not irritating or pressuring (some sales people will call every other day trying to sell you a car that you don't want).

M
3 years ago

We were so impressed by the service when purchasin...

We were so impressed by the service when purchasing our 2019 RAV4, that we decided to also purchase a 2019 Tacoma the same week! We had an initial issue with the RAV4 and this dealership stepped up and handled it no questions asked!! They now have a customer for life.

E
3 years ago

Had a great experience at this dealership. My sale...

Had a great experience at this dealership. My salesman David Putnam was open and honest about the car and the process. I didn't feel pressured in any way and enjoyed the time he spent with me going through different options/test drives. I'd recommend going here if you're in the market for a new car.

S
3 years ago

I purchased my first car today and I had the best ...

I purchased my first car today and I had the best customer service from Jackson! Not only was the first car he showed me the one that I left the lot with, but he was extremely patient with me and walked me through every step of the way. Even after a couple of road blocks purchasing the car, he continued to stay personal with me and make sure that my happiness came first. AND to top it off, he even takes a picture of every person(with permission of course) that he sells a car to just so that he can show off how many people he's made happy!!! Definitely a genuine guy.

Z
3 years ago

I just got my amazing rav4. Anna helped me a lot a...

I just got my amazing rav4. Anna helped me a lot and gave me a perfect purchase experience. She Also provided some good advice for my financed plan. Thank you so much! The car is really good!

G
3 years ago

These folks were great. Took my car in to deal wit...

These folks were great. Took my car in to deal with a recall. They assessed the whole car pretty much and gave me a good maintenance schedule and things to watch for. The free shuttle service option was a help too and very easy.

S
3 years ago

I scheduled an oil change before a road trip for 8...

I scheduled an oil change before a road trip for 8:30 am thinking I'd be in and out without a problem. Boy was I wrong.

I got into my appointment on time and I should have immediately known I was going to have a bad experience. Why are there so many employees at computers doing nothing if only one can help me? I don't think getting my name, odometer mileage, and service information is that difficult.

After waiting idly in my car for much too long, the correct "adviser" finally came and took my keys. He said it'd take 90 minutes and I optimistically thought, "maybe he's overestimating".

Unfortunately, it took two hours and I have no idea why. How can a service department be award winning if it can't do one of the most basic jobs in a timely fashion? And why would they let me schedule an appointment if they knew it would take so grotesquely long?

Overall, I'm distraught, confused, and disappointed.



Oh and thanks for letting me know about my hazardous (and dirty) floor mat by throwing it on the now soiled back seat.

A
3 years ago

I just called yesterday to schedule an oil change,...

I just called yesterday to schedule an oil change, the lady in the service department seemed rather annoyed and really impatient in the phone like how dare I ask for an oil change ! She said they were only scheduling oil changes 2-3 weeks out ... didn t even ask if I wanted that just said that and then hung up . What ?? I have a new RAV4 that s under warranty, I just called a different dealership today and they got me in tomorrow. 2-3 weeks?? weird. Never bringing my car there.

b
3 years ago

My experience here was great! I will definitely be...

My experience here was great! I will definitely be telling friends and family to go here for their next vehicle purchase. The staff did an amazing job! Super Friendly, took all my needs and wants into consideration. I love my New Toyota Camry. They didn't have the specific one i wanted but had it delivered to them overnight for me. Keep up the great work.

J
3 years ago

Just bought a 2018 Tacoma....very happy with my pu...

Just bought a 2018 Tacoma....very happy with my purchase. My sales person was GOERGE CHAKER, now there is a reason why his name is in caps... this guy listen to what I wanted and came through, he also has the knowledge of the vehicles that he is selling. I will recommend him to the people I know, for a no hassle purchase. Thank You.

L
3 years ago

My husband and I had a wonderful experience with C...

My husband and I had a wonderful experience with Chaz Jenkins this weekend when we purchased our new 2018 Toyota Sienna. They gave us a hell of a deal and Chaz was so kind to our children. We were not easy customers! I would recommend this dealership and Chaz to anyone looking for a car! We feel lucky to have been in such kind hands.

d
3 years ago

If I could give zero stars I would. Do yourselves ...

If I could give zero stars I would. Do yourselves a favor and go through Toyota of Seattle or any of the neighboring dealers. In all seriousness, I drove my family 3.5hrs each way for sole purpose of viewing a vehicle. Dealership had been in contact via email/text prior to our departure. We arrived on time to our scheduled appointment at 3pm only to be told it was being detailed. An hour later we were told hang tight it will be ready by 4pm. By 5pm we were told it would be ready by noon the next day, that it was at an off-site body shop which we weren't allowed at. This forced us to get a motel room. West Seattle is no place for a family let alone a normal human being, wish I could post a picture of the crack house viewed from our window. Again dragging my family to the dealer the next day, big surprise, no car. Making matters worse the staff offered little to no empathy, respect, no cross selling and finally no leeway in price. The staff at this dealer does not deserve to represent Toyota USA, and most importantly does not deserve it's customers. As a long time customer service employee, manager, veteran and family man I encourage you all to seek another dealership, you deserve better.

S
3 years ago

Awesome experience at this location. The entire st...

Awesome experience at this location. The entire staff, and especially the General Manager (Chris), were both considerate and helpful.
My Versa's transmission blew out and I was contemplating between repairs and purchasing a new car.
After deciding on the latter, I was assisted in selecting a lease option for a new vehicle at this Toyota location. Never once did I feel sold to in the entire process, and the General Manager gave me a great trade-in value for my Versa, which had some significant external damage aside from the transmission problems.
After purchase the staff went out of their way to provide convenience. They drove my new car to my residence, allowing me to drop off my rental car at the rental location.
Both my residence and the car-rental location, while close to each other, were quite a distance from the dealership. And the car-rental company did not provide any pick-up option.
With a great and caring staff, I would definitely recommend this dealership for your future car purchases.

T
3 years ago

Jett is a great salesman. He provided me with gre...

Jett is a great salesman. He provided me with great information on the Rav4 before I visited the showroom. Never once pressured or pushed to buy, answered all of my questions and when he didn't know the answer he was honest and told me he'd find out. The atmosphere is calm and relaxed unlike some other dealerships I've been to. Even though it is not the closest Toyota dealership to me, I'll be taking my car there for service. Hands down the best, everybody was very friendly and left me very happy with my first new car.

S
3 years ago

Jerry was friendly and attentive, and never pushy....

Jerry was friendly and attentive, and never pushy. He was well informed and listened well, and he and CJ worked to find just the right car for us. But more than that, Jerry exudes positive energy. He was a great person to spend the afternoon with!

S
3 years ago

I had a pleasant experience leasing my new car at ...

I had a pleasant experience leasing my new car at Toyota of Lake City.
The facility was clean and comfortable. Everyone I dealt with was professional and helpful. Particularly Elena, the sales associate that I worked with. She made this car buying experience quite nice and I felt comfortable working with her throughout the process. I will come back!

b
3 years ago

I recently made a used vehicle purchase at Toyota...

I recently made a used vehicle purchase at Toyota of lake city and was assisted by Mark on the sales floor. Mark went out of his way to provide professional and competent assistance without aggressive sales tactics through the process.

T
3 years ago

Frank Chung & Sasha were a pleasure working it. Th...

Frank Chung & Sasha were a pleasure working it. Their customer services was outstanding. They helped making the car purchase a very easy and fun process. Any questions that i had were explained fully. I would highly recommend anyone buying a car to deal with these guys.

J
3 years ago

Just purchased a Highlander from Toyota of Lake Ci...

Just purchased a Highlander from Toyota of Lake City, and went into the process feeling a bit apprehensive since it d been a decade since I last bought a car. Nick and Zach were both easy to work with and clear about the process and pricing. I didn t have a lot of time to spend hanging out in the showroom, and appreciated that they were responsive over email, more so than other dealerships I was talking to. We came to what I think was a fair deal without any games or drama. Good experience.

L
3 years ago

George Chaker is a very knowledgeable and professi...

George Chaker is a very knowledgeable and professional salesman. He knows his product line very well and is personable and fair to deal with. George did a great job facilitating the purchase of my new Tacoma and I would highly recommend him and the dealership to anyone in the market for a new Toyota.

T
3 years ago

George Chaker at Lake City Toyota provided a top-n...

George Chaker at Lake City Toyota provided a top-notch experience from beginning to end as well as great follow up after the sale for the lease of my mother-in-law's new car. He was patient, thorough and understood what was most important to her. The finance manager, Shay, was great to work with also. George and Shay made the experience smooth as possible.

T
3 years ago

I had an incredible time as a first time buyer at ...

I had an incredible time as a first time buyer at Toyota of Lake City, Nelson was an excellent sales rep who worked with me to get the car I wanted and within my budget. I felt respected and just enjoyed my time there.

But everyone I came across, from reception (when I lost something), the service shop (that detailed my car extra fast for me), to the guys in finance were amazing.

If my next car is a Toyota, my next buy will be here.

D
3 years ago

Bottum line, they don't backup what they say, if i...

Bottum line, they don't backup what they say, if its not in writing they wont do it. Always beware! I unfortunately wasn't smart enough to have things in writing. Even the littlest things matter. This company is gooeto you until they've got you signed all the paperwork. They over promise, but under deliver, I don't recommend getting a car here. Thanks for reading. And to add more to this, they promised me they won't shotgun me, meaning they won't check my credit report more than once, but I've already received 5 letters from different banks! Telling me about my credit.

M
3 years ago

This was a great car buying experience. Evelyn hel...

This was a great car buying experience. Evelyn helped my wife and I go through a long, thorough search process to find the right vehicle. Thereafter, their team worked with us on the price and gave us due information and time to research. Definitely the best experience I've had at a big car dealership

M
3 years ago

I went into the dealership in March specifically w...

I went into the dealership in March specifically wanting the Prius XLE AWD. It was not yet available when i visited, but I was able to drive a base model of the Prius I wanted. George was very helpful and was in constant communication with me regarding my car's status once it was built by Toyota. I just picked up my car and I am in love! The process was so easy and George was there the whole time to walk me through all of the steps. Thank you so much George!

J
3 years ago

I just purchased a new Toyota highlander XLE and i...

I just purchased a new Toyota highlander XLE and it was the most POSITIVE EXPERIENCE I have had at any car dealership.

Thank you to Ivan Yarmosyuk who approached this transaction with a high degree of professionalism and knowledge. As soon as I met and talked to him, I immediately sensed his genuine and trusthworthy nature. He listened carefully to me while he showed me cars I was interested in quick and efficiently. He was clear in communicating to me the entire purchasing process. He explained the different details of each car and the maintenance schedule.

I did my research online and at other dealerships before hand so I knew the deal I needed to make. I explained this to Ivan and he made it work in my favor. When it was time to negotiate, he immediately brought his manager over to me and the final price was exactly as what I wanted. Quick and no games!

Another note, Ivan went above and beyond for me by finding my exact vehicle. He even worked earlier hours to deliver my car to me at my workplace. He also interacted with my children and my mom and brother who were visiting me over the holidays.
EXCEPTIONAL SERVICE! Ivan is an attentive and a respectful sales individual. Thank you Ivan so much for all your help! I highly recommend Ivan and his team at Toyota Lake City.

M
3 years ago

I was referred here by a friend and honestly didn'...

I was referred here by a friend and honestly didn't expect to walk out with a car but I was pleasantly surprised at how honest the men I dealt with were! They weren't trying to pressure me, or be the normal slickster that most car salesmen are known for. They took the time to explain my options answer any questions that I had. If you need a car, even if you don't feel like you would qualify, please go to Toyota of lake city and see Nate Chambers and Nick Wanta, they are truly amazing!!

T
3 years ago

I knew what I wanted after leasing two years so I ...

I knew what I wanted after leasing two years so I called, got the price I wanted the when my RAV4 arrived George Chaker was a dream to work with in completing the finance process & possession of my car. And I love the way the car drives!

Z
3 years ago

Bought my first car during my first visit to the T...

Bought my first car during my first visit to the Toyota of Lake City. Great experience there. Make sure you find George Chaker. He is very professional and knowledgable, and will help you get a great price.

s
3 years ago

I just had an awesome experience buying a car with...

I just had an awesome experience buying a car with Isaac Simmons of Toyota of Lake City. He was very patient guiding us through every step of the process. If any of our friends or family members were interested in buying a car, Isaac would be the person I would send them to. Satisfaction guaranteed!

C
3 years ago

Came in with my parents to buy a 2013 Camry and 20...

Came in with my parents to buy a 2013 Camry and 2013 Rav-4. Frank immediately greeted all of us, and walked around the lot to explain the features of each car we were interested in. Frank was very patient throughout the whole car buying process. He provided very thorough explanations, and made sure he had an answer to any questions we had.

Frank and Han worked together to complete the financial portion of the buying process, and we ended up with two new Toyota's at a price we were comfortable with paying.

J
3 years ago

Preface :

Preface :
Two weekends ago I went to Magic Toyota in Edmonds, and that was a complete nightmare. Lots of lies,deceit and I was less impressed with the staff and management who could not answer any of my questions. I knew MORE about the particular model of vehicle I was interested in then they did. Hello, Educate your staff please?!
Strike ONE!

We settled on a price before I even came into the dealership ... which is the only reason that got me into the dealership. I don't like having my time wasted. Be a straight shooter , I don't like the games dealerships play.

Then they ran my credit, because we already ran the numbers and they were satisfactory.

Next, the sales man came back after talking to his desk manager and said, " sorry we can't give you the price we promised. "
They wasted 4 hours of my day , and lied to get me into their dealership.) Strike TWO!!

They then kept my title and never returned it to me on the lease I was turning in. Strike THREE!!!

Toyota of Lake City does NOT operate like this. We had a flawless experience at Toyota of Lake City. I went to turn in my lease on my 2015 Prius and needed to find a better suited car for my needs. I had the privilege of getting to work with Chris P., the GM and sales professional, Tim Park.

Chris is absolutely an amazing , hands on GM.
Kudos to him for working on the floor, speaking to customers and being available to his staff.
Most GM's do not typically are like this.

BIG SHOUT OUT to him!

Tim and Chris were very patient and kind, making sure they could get me into a car that would fit my budget.
Tim is a no pressure type of salesman which is so refreshing !
Financing was easy, fast and a great experience overall.
10 minutes in and out of finance. Pretty awesome!

Overall, they have fun courteous staff that were all very helpful to answer whatever questions my boyfriend and I had.
If you are undecided to check out this location, definitely make it a point to stop in and see Tim, I cannot reiterate how awesome he is!!
I will definitely be in when I want to repurchase my next vehicle.

Thank you for a GREAT experience, Toyota of Lake City !!

E
3 years ago

I came in looking for a deal on a RAV4 and Jackson...

I came in looking for a deal on a RAV4 and Jackson Hu helped me choose the right model. He explained each one and made it easy to decide. He answered all my questions thoroughly. The GM Chris was very helpful as well.

H
3 years ago

On january 1st..I bought a brand new 2018 Toyota Y...

On january 1st..I bought a brand new 2018 Toyota Yaris from Toyota of Lake City (Seattle) Jackson sold me the car and I couldn't have asked for a better sales person. Jackson was friendly, courteous, very informative, and willing to give me a great value. Thanks Jackson.... Im enjoying my new car!

G
3 years ago

I just had a great car buying experience at Toyota...

I just had a great car buying experience at Toyota of Lake City and truly appreciate George Chaker's knowledge and assistance getting me into my first AWD hybrid RAV4. Love it! The car was on order and George kept me informed of the progress and when it arrived he had it fueled and detailed before I even got to the dealership. I was on a time constraint when I picked up the car and George and the finance team committed to getting me in and out the door right on time!

N
3 years ago

We have purchased and leased several Toyota cars (...

We have purchased and leased several Toyota cars (Prius, Prius prime, Camry, RAV 4) from this dealership. C.J. has consistently found us excellent deals from Toyota. When he knew Toyota prices were not competitive for what we were looking for, he honestly told us that as well. Toyota of Lake City is our go-to place when we are looking for a new vehicle.

N
3 years ago

Best place to buy a brand new Toyota or used vehic...

Best place to buy a brand new Toyota or used vehicle, hands down!! Ali and Sasha never fail to please us, they are the best sales managers around and the reason why we have continually gone back to buy our Toyotas from them. We purchased a 2013 Tacoma last year and just this last weekend purchased a 2014 4Runner. Nigel was our salesman this time around and provided the same great service that we always get when were at Lake City Toyota, if your'e looking for a no pressure sales go see Nigel. Brad in finance is a swell guy and helped us get into the 4 runner with no issues at all. The service shop provides awesome service as well, super friendly and great group of people. If you you are looking to buy a car or get your car serviced, go see these guys, you will not be disappointed. I would give them 100 stars if i could!

M
3 years ago

I wanna say that Evelyn Becker -hinds was the best...

I wanna say that Evelyn Becker -hinds was the best sales man I could ask for my first car she welcome me with an open heart been patience with me explained through everything in detail way and was soo nice of her making the deal way comfortable and

S
3 years ago

This is the best car dealership I have worked with...

This is the best car dealership I have worked with , they are honest and kind , very straight forward . They offer the best price in the region without too much hassle . The whole team rock . Especially Jackson HU from sales team , he listens to my needs and find something exactly fit my budget and need. He called me many times to provide excellent customer service , very polite and high professional. I highly recommend him and toyato of lake city to everyone . Car buying is a stressful process but it doesn t have to be when you find the right salesperson and the right dealership .

L
3 years ago

I recently worked with Jackson Hu to purchase a ne...

I recently worked with Jackson Hu to purchase a new Tacoma. I appreciated that he made himself available an kept an open line of communication during the process. Jackson worked hard to get me a good deal and his hustle and commitment to me as a buyer was evident. I'd highly recommend requesting to work with Jackson Hu.

About Toyota of Lake City

Toyota of Lake City: Your One-Stop Destination for All Your Toyota Needs

If you're looking for a reliable and trustworthy Toyota dealership in Seattle, WA, look no further than Toyota of Lake City. We are a full-service dealership that offers a complete selection of new and used Toyota vehicles, financing assistance, and auto service to customers in the greater Seattle area.

At Toyota of Lake City, we pride ourselves on providing exceptional customer service. Our knowledgeable sales staff is here to help you find the perfect vehicle to fit your needs and budget. Whether you're in the market for a new car or a used one, we have an extensive inventory that includes all the latest models from Toyota.

Our new inventory includes popular models like the Camry, Corolla, RAV4, Highlander, Tacoma and Tundra. We also offer hybrid options like the Prius and RAV4 Hybrid for those who want to save money on gas while reducing their carbon footprint.

In addition to our new inventory, we also have an impressive selection of pre-owned vehicles from various makes and models. Each vehicle undergoes rigorous inspections before being put up for sale so that our customers can be confident they are getting a quality car at an affordable price.

At Toyota of Lake City we understand that buying a car can be stressful which is why our finance team is here to help make it as easy as possible. We work with multiple lenders so that we can find financing options that fit your budget regardless if you have good credit or bad credit.

Once you've found your dream car at our dealership it's important to keep it running smoothly which is why we offer top-notch auto service at our state-of-the-art facility. Our certified technicians use only genuine OEM parts when repairing or maintaining your vehicle ensuring its longevity while keeping its value high.

We know how busy life can get which is why scheduling appointments with us has never been easier thanks to our online scheduling tool available 24/7 on our website!

In conclusion if you're looking for exceptional customer service combined with quality cars then come visit us at Toyota Of Lake City today!

Toyota of Lake City

Toyota of Lake City

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