3 years ago
Preface :
Preface :
Two weekends ago I went to Magic Toyota in Edmonds, and that was a complete nightmare. Lots of lies,deceit and I was less impressed with the staff and management who could not answer any of my questions. I knew MORE about the particular model of vehicle I was interested in then they did. Hello, Educate your staff please?!
Strike ONE!
We settled on a price before I even came into the dealership ... which is the only reason that got me into the dealership. I don't like having my time wasted. Be a straight shooter , I don't like the games dealerships play.
Then they ran my credit, because we already ran the numbers and they were satisfactory.
Next, the sales man came back after talking to his desk manager and said, " sorry we can't give you the price we promised. "
They wasted 4 hours of my day , and lied to get me into their dealership.) Strike TWO!!
They then kept my title and never returned it to me on the lease I was turning in. Strike THREE!!!
Toyota of Lake City does NOT operate like this. We had a flawless experience at Toyota of Lake City. I went to turn in my lease on my 2015 Prius and needed to find a better suited car for my needs. I had the privilege of getting to work with Chris P., the GM and sales professional, Tim Park.
Chris is absolutely an amazing , hands on GM.
Kudos to him for working on the floor, speaking to customers and being available to his staff.
Most GM's do not typically are like this.
BIG SHOUT OUT to him!
Tim and Chris were very patient and kind, making sure they could get me into a car that would fit my budget.
Tim is a no pressure type of salesman which is so refreshing !
Financing was easy, fast and a great experience overall.
10 minutes in and out of finance. Pretty awesome!
Overall, they have fun courteous staff that were all very helpful to answer whatever questions my boyfriend and I had.
If you are undecided to check out this location, definitely make it a point to stop in and see Tim, I cannot reiterate how awesome he is!!
I will definitely be in when I want to repurchase my next vehicle.
Thank you for a GREAT experience, Toyota of Lake City !!