Jinjin Ge

Review of Toyota of Lake City

Updated: Really appreciate Chris from Toyota of La...

Updated: Really appreciate Chris from Toyota of Lake City to contact me and provide me a reasonable reimbursement for the overcharging. Glad they are listening to their customers. 5 stars for their customer service.

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Very very very disappointed about their car maintenance service!!!
They will charge you $450+ for a single 30k Prius maintenance service without even discussing about what services they are about to give to your car when you leave your car with them! -- that's why I switched to Toyota of Kirkland for 35k maintenance and they charged for only $33. You only know the bill when you are picking up the car and that's too late to argue about the bills.
Shame on you, Toyota of Lake City.