Me and my family came pretty late and they were about to close, but Chris Morrison told us it was no problem and was really excited to help us. We told him what we were looking for and he lead us to the PERFECT car for us. He's enthusiastic, he's a people-person, he's easy to talk to. The best salesman during our whole process!! Today we're back to buy the car. THANK YOU CHRIS
This dealership has some really great sales people. I also trust their service department very much. They re awesome over there! But there is a finance manager that is very shady and not trustworthy at all. Her name is Brooke B. When we purchased a new highlander this month, she tried selling us a warranty. When we declined, she told us we d get a rate coupon and could cancel the warranty anytime within 90 days and keep the locked in rate. We clearly asked what our payment would go down to after canceling the warranty. She used her calculator and gave us an exact number as to what our payments would go down to with the new interest rate after we canceled, which was $48 a month less. I told her we were definitely canceling it and she informed us to give it time for the deal to go through. When we canceled 2 weeks later, we learned from another finance person there that the payments were not going down at all and that it just comes off the bottom of your balance. This was reiterated very clearly when we were purchasing, as we knew what we needed our payments to be. She denied ever saying such, and was also very nervous when she saw us show up. Very shady person that doesn t care about you, but only about her pocket. Be careful!
The service department was very busy but they fit me in without an appointment because my brakes were traveling to the floor. They fixed everything that I had concerns about at a very reasonable price in a reasonable amount of time. Leonard was a great service advisor. He was upfront and helpful from start to finish.
Thank so much to Sean for getting me in so quickly and for being the kindest person that I ve came into contact with at this dealership!
I went in for a used 4Runner to replace my 2019 Rav4 I purchased there back in 2019. I was planning to use my credit union and did not want my monthly payments to increase too much. I was a little weary about a used vehicle. It had all the "bells and whistles" but who knows what it had been through already. Kelly listened and observed what I was looking for in a vehicle and presented me with an alternative. A 2020 Highlander. Lower on gas use and I'll be the original owner, so nobody's headaches to deal with. I would have liked fog lamps, and a 20" wheel, because to me, the 18's look a bit small on the vehicle, but I can definitely live without those things. Everything else is perfectly fine! I'm simple in terms of a vehicle. 3rd row, dual climate control, running boards and push button start is all I was really looking for. Kelly's service was phenomenal!
Will never buy a Toyota car anymore, the worst experience ever!! I bought a brand new Rav 4 2021 and because they didn t have the car they had to deliver it from Georgia which is the closest store. The manager at this location is bad, he tries to rip me off trying to get me to sign the contract without even negotiating the price with me like he was forcing me. After a month of having it, when my boyfriend was putting the license on the back, he came to the front and realize there s a burn hole on the lower bumper. The next day we went to the dealer and the manager came out talking about it s a visible hole. (Yea of course, once you notice something its noticeable)The funny part is that when I first got the car I took a picture of it the and the hole was already there on Dec. 25th. I didn t realize it until today. I went to the picture that I sent to my friend to see if it was already there before I got it, and It was there already. Basically, that means they sold me a damaged car without telling me. The manager said it has been inspected by multiple people, so if it has been inspected by multiple people how come they didn t find the hole when it was delivered?? Stating that it's a "visible" hole. So don t buy a car here, you might get a scam by the people here since they are not honest.
A word to Toyota, hire someone that is trustworthy or honest the manger here definitely ain t it.
Amazing sales and finance team! Ask for Lindsey Radcliff for sales and Chris Hart for financing. Lindsey helped me find a car that suited my needs and wasn't pushy. She had an amazing energy and was personable, got me a great deal too! Chris was very easy going explained everything thoroughly and very knowledgeable. I've never personally financed a car through Toyota before, glad I decided to go here. I recommend times a thousand!
Tala was personable and knowledgeable and a joy to work with. She wasn't pushy at all! We told her what we wanted and she came through - as well as the finance department with David! David was also great to work with. I would highly recommend Toyota of Greer. This was my first experience getting a BRAND NEW vehicle and a relief that we had them in our corner to complete the deal! I love my 2021 Rav4 - and love all that it offers!
I was welcomed by Keith Kirkland. My appointment hadn't come through as it was supposed to on the internet. He promptly corrected that with no argument. He said they would call me and explain the needed repairs ASAP. He did that with a clear explanation the air conditioning technician said needed repaired. He gave me an idea of what to expect as to cost.
It was fast friendly service and honest. I don't think you could ask for more. I recommend them and the Toyota automobiles. We have owned four Avalon's and it's extremely RARE to have anything go wrong. Thankfully this was pretty routine and needed freon. After 10 years of driving no complaints. Good example for the Toyota Company.
The first time my boyfriend and I went to this dealership we had the worst, and I mean an absolute terror of an experience. it was sad cause I had my heart set on a rav4. Fast forward a few months I had to take my car there for a oil change and decided to look around while I waited. When I was looking around I met one of the sales guys (Ben) and he did the typical "let me help you buy a car" sales pitch. We got to talking and I told him of our experience and how I vowed never to give my money to them again and he completely understood why, so he asked what he could do to make my experience better this time around. Let me just say that Ben MORE than made up for our previous experience! He was awesome! He went above and beyond to get me a killer deal on my dream car. (Lower than even I thought was possible!). He made the whole experience stress free, listened to what I needed and more than delivered. I even spoke to his manager Robbie, who remembered us from our first experience, and he made sure this time around was different and apologized for our last experience. If you are looking for a car I HIGHLY recommend going to Toyota of Greer, AND ASK FOR BEN!
