Toyota Of Easley Review

I had the best experience buying a car here and having the service work done here. Great customer service! I would definitely come back here to buy another Toyota!

Was getting recalled parts replaced, it cost nothing, and service was complete when I came to pick it up.

Great salesman. Great pricing. Smooth process. Will definitely shop there again.

Had both vehicles serviced and some small issues taken care of on my truck. Toyota of Easley is the only place we have taken our Toyotas since 2000. You can count on tremendous service and issues addressed correctly . Thats a rare thing these days!

This is my fourth vehicle from Toyota of Easley Mike Abbot and the Norris family
are the reason we keep coming back. You can not find better people or better service or products. Even if I have ever had a issue or problems they have taken care of it ASAP. My wife and I are treated
like family. We are customers for life.
Andy & Nancy Robinson

Wonderful! Knowledgeable Salesperson! Found exactly what I wanted!

My was$98 for a diagnosis test but after that they charge me $49 for the employee that check my truck way better then firestone they screew me out of about$550 with another car

Toyota always does a great job. Friendly service and gets the job done!

Great, prompt service. They haven't attempted to up sell me, yet.

They were very professional and kind, overall great service

Worked to find exactly what we were looking for. Great customer service.

I felt welcome from the call booking the appointment through my arrival. The representative listened to me and told me it would be an hour for the oil change. At an hour, he told me we needed a filter and it would be another 17 minutes. An hour later I went to him. Miscommunication within Toyota of Easley led to the delay. He did his best to make it up to me, but I left my first visit there with uncertainty about future visits. I will give them a second chance. We will see.

Very nice. They have coffee, soda, chips & crackers for the customers while we wait on our cars

Highly Recommend; just drove away in a brand new "swaga wagon" thanks to Brian Anderson! He even gave us an in person tutorial of how the new buttons work!

I ve gone with family and friends to buy cars in the past, and always dreading the process. My car dealer, Karl schillawski, was so incredibly helpful and kind. It never felt like Karl was trying to push something so far that we didn t want. He respected our boundaries while also, getting the job done- a healthy balance. Karl has made this experience for me a 5/5 and I am thankful he was my car dealer.

Adam Pangle went above and beyond to make the sales side smooth and more than reasonable. Jerry Ashley made the finance side of the experience very fair. Over experience exceptional. I would recommend contacting Adam for purchasing a car.

Toyota of Easley quoted us an hour for our vehicle services and they finished before that! Very kind and friendly always good customer service.

My experience at Toyota of Easley was incredible. I called over the summer looking for a new car for college and Brian Anderson assisted and put me in the new Toyota Camry I'm now leasing! His bright personality and love for every customer that walks through the door made me not want to buy from anywhere except this business.

It was a great experience. No pressure and Gage was lovely to work with. He explained everything and answered all my questions. He also took his time to make sure all the i's were dotted and t's were crossed. Very thorough in all aspects of the transaction. I couldn't find a better deal. I would definitely recommend Toyota of Easley to others.

It was a great detailed inspection and an oil change. I highly recommend their service department !

You guys did a wonderful job on my car even though it was a ford !! I certainly appreciate you working on it without an appointment!! You definitely deserve a 5 star review !! Thanks again!!

Nice work but very slow 9:30 -12:30 with an appointment to get an oil change and front breaks.

Although it took a little longer than I would have liked the service was great.. that will be my place from now on

Awesome experience. Scott Ferguson was very professional. He was a great help on the phone and in person. Will definitely recommend Toyota of Easley and Scott Ferguson. We love our new Jeep Wrangler.

Thank you for making the buying process so easy and smooth. We loved working with Antoine and highly recommend Toyota of Easley for your vehicle needs.

Mike in service was very helpful and had me on my way in less time than expected.

Normally this is an excellent place to do business and I will continue to use them in the future but I am not satisfied that this was handled as quickly as it should have been. I made two trips there to get this fixed then waited several months before I finally took it back and they fixed it. I am satisfied with the final work but it is hard for me to drive the 80 mile round trip from Anderson three times to fix a heater fan on a car that only has 33,000 miles on it but is 4 years old. Now it has a front window that will not go up or down. I'm worried that we may have bought one Camry too many. This is our third.

Eric White was fantastic. He helped us through a very difficult process. He was available even on evenings and on his day off.

Chaz was an excellent saleman. He did everything admirably. Signed a contract, filled my tank.
Got a call on Monday from the finance guru that I had to go back. The deal we agreed on could not be met. Exhausted after a 10 hour day, I returned. Nothing was done to make up for the inconvenience. Well, I was offered a hat.
I am debating returning the vehicle altogether.

So pleased with my buying experience with David & Adam!

Took me on time and completed service a little earlier than the estimate. Answered a few questions I had about the vehicle functions.

Great customer service and great environment. Waiting area is clean with complimentary drinks and snacks. Service was quick.

I was treated professionally and in a timely manner! My visit was made easy for what I thought would be a tough job to fix my vehicle. Hats off to the service team at Toyota of Easly!

I had a FANTASTIC experience working with Toyota of Easley with both the Service team and Sales team. I live in New Hampshire and my daughter is attending Clemson. Her 2009 Toyota Corolla would not stay running so we had the car towed there. I put a lot of faith that they would not take advantage of us and I can absolutely say we weren't.

The Service Manager arranged a rental while they attempted to fix the car. After a full diagnosis they found it was an electrical problem caused by an after-market remote starter. The full fix was very expensive but they offered a much lower cost option. My wife and I decided it made more sense to replace the car. We had faith in that fix but the logistics between us being remoter and her classes, we did not want to be in this situation again when the next thing broke.

We were connected with the sales team and traded in the Corolla. We got a great trade-in value on a car that didn't run. My daughter drove out in a 2016 which is still covered by the original manufacturers warranty.

We love Toyota of Easley! It's just like dealing with family. David Helton and David Garrett are the best! We travel from NC to do business here and it's worth every mile! Thanks guys!

Monica and the whole staff were very professional and polite. I was never pressured and all my questions were answered. I had a terrific experience and would recommend Monica and Toyota of Easly to everyone. I live in Greer 2 miles from another Toyota dealership and had a terrible experience and went to Easly 45 minutes away from my home. It was worth the trip!!

I have a Lexus but I became very dissatisfied with the service that I was receiving from the Lexus dealership. I have had my car serviced twice at Toyota of Easley. The service at Toyota of Easley is the very best; professional, competent, and friendly. They keep their scheduled appointment times and they have followed up with me both times to assure that I was satisfied with their work. I recommend them very highly and I will continue to have my car serviced at Toyota of Easley.

THE SERVICE DEPARTMENT ATTENDANT WAS VERY HELPFUL WITH EVERYTHING I NEEDED. HE TOOK TIME TO ANSWER ALL THE QUESTIONS I HAD AND WAS VERY ATTENTIVE. HE DID AN EXCELLENT JOB IN EVERY WAY. HIS NAME IS TUCKER AND HE PERFORMED HIS JOB VERY WELL.

Try to sell you a vehicle you don't want and think that people don't understand basic math. Tried to convince me into a deal where they say they've taken 10k plus off a car but don't factor in your trade in value into it. Will low ball the hell out of you when it comes to trade in value as well. My vehicle appraised for roughly 7200 on KBB and they offered me 6000 for it. Overall pretty much like every other dealership you've ever been to where they try to scam you into a deal just to make a buck.

Michael Abbott is the best sales person at Toyota of Easley. He always does his best to help you & always gets you the best price. I purchased a new Prius from him & my family has purchased from him too. It doesn't get any batter then them. Toyota of Easley is the best place in the upstate to buy a car & go to Michael Abbot for a hassle free purchase.

Can t follow directions.!!! New tires both not on front. Clowns

I've been bringing my Prius here for probably a year and I have yet to have a bad experience. All the staff is always friendly and that's not always something you get with a lot of places. I will drive out of my way just to come to this location!

Knowledgeable service reps. Quick service. Kind and helpful staff. Good refreshments in waiting area !

My experience with Toyota of Easley was great! I have always enjoyed the friendly customer service and will recommend family and friends to visit if they want to get a new car.

My salesman, Mike Abbott, and finance team were easy to work with, upfront, and patient. I would highly recommend shopping at this dealership!

Could not have been better. Tucker alled me by name, walked me to the lounge, let me know the status of the visit, walked me to the car, asked if I wanted to make an apt for my next visit, had a manicure (YES!!), enough seating, TV annoying but not so much I could not read.... and, to boot, I saw the young lady who sold me the car, Omara Carcamo!

Tried to get a simple check engine light diagnosis. Ended up receiving an elaborate sales pitch implying that my car is worthless. Dishonest service department is more concerned about pushing sales than actual maintenance and customer service. Diagnosis that they determined was not the true root cause of the check engine light. Good thing I read the code before taking it to Easley, because it confirmed they are just sleazy salesmen trying to leverage their customers.

We purchased a vehicle from Phil last week. We got a great deal and the process was so simple. I was looking at several dealerships and decided on this one. I will always get my cars from Phil when possible now! This place is awesome sauce.

Great service, attentive staff, and overall a great experience.

Our sales person, Jim Pelletier was awesome. We love our Prius and with his excellent knowledge of the vehicle, we left the dealership knowing we had made the right choice for us. Jim has called twice to check if we have any questions that were not answered when we purchased the car.

Without hesitation, I would recommend Toyota of Easley to my family and friends, if they want a quality vehicle and a personable and professional experience when purchasing and servicing their next car. Ask for Jim Pelletier!

Very easy to deal with. Got me out of my lease and into something newer.

Great folks to deal with.Treated me like Royalty,grandson Nevada Tyler use to work there,he loved it.

Monica was absolutely amazing!! If you re looking for a new vehicle or even a used vehicle
Then you need to go and see Monica at Toyota of Easley. She went above and beyond to help me get there car I wanted.

I love Toyota of Easley. This is the second vehicle I have bought from them. The sales peoole are FANTASTIC!! And their service department people are WONDERFUL!
I love my Toyota....Love it..Love it!

Great people straight forward in all aspects for a great car buying experience

Going to Toyota of Easley for years and purchased my Prius from them. I always use Easley for my service on my vehicle because they are always very professional, friendly and most of all honest with you. I travel 45 minutes at least and pass up other deals closer to only have Toyota of Easley take car of my car needs.

July 10, 2017. - UPDATE on pitching my second vehicle from Easley Toyota.

Went to get my 2012 Prius serviced and ended up walking around while waiting looking at the RAV4. A Sales Associate, Maria Tanis asked if I needed help and ended up bringing my dream vehicle up to me. To be honest I was planning on waiting several more months but was pleasantly surprised at the non pressure and friendly atmosphere of everyone at Toyota of Easley. Maria was so helpful in helping me to decide on exactly what I wanted. In my opinion Maria went above and beyond with her customer service. I was relaxed, non-stressed and at the conclusion of the sale she took all the time I needed in explaining all the functions on the vehicle. The Finance and Sales Manager also gave me several options and let me decide without any pressure.

As I mentioned earlier I live closer to other Toyota dealers but will only do business with Easley. They strive to make you happy on all occasions. My daughter took her Toyota to another dealer and they told her she would need a repair for $1,000. I told her to get second opinion from Easley and it turned out to be something very minor and was fixed without a large cost. She was so impressed the was she was handled at Toyota of Easley that she also will go nowhere else.

If you are considering pitching a new vehicle or even if you have a Toyota currently I strongly recommend Toyota of Easley.

I had a great experience and would suggest anyone who needs/wants a great vehicle to make time to meet with Adam Mccroskey and Toyota of Easley. He was friendly and knowledgeable but won't pester the heck out of you.

I love my new Toyota Corolla Everybody there was great Thank you Adam Pangle.

I worked with Richard and had a great experience. I told him what I was looking for and what my budget allowed. He worked tirelessly to negotiate and get top dollar for my trade. The manager and finance staff also worked on my behalf to make the numbers work and ensure my satisfaction. They ve gone out of the way to make sure I m completely satisfied with them. I look forward to working with them again when I m in the market for a new car.

I received a notice from Toyota of a safety recall for my car. Toyota of Easley got me in and out quickly. Very friendly folks both on the phone and in person. I recommend them as one of the friendliest auto dealers to deal with.

First time buying from Toyota of Easley,(pre owned 2011 Tacoma) I have bought from other dealerships before, and the experience was usually stressful. Not here! Robbie Posey is a great salesman to deal with. By the way Robbie, thank you for your service to our country! We will buy from Toyota of Easley again!

The guys at Toyota Of Easley were kind, respectful, informative and made our Jeep buying experience great!

Antoine is an awesome pros at toyota of easley.... He is very polite and awesome and tries his best to get them in a new car.... He is the best... And they are all great there...

Charged me for full synthetic oil ow20 when my truck call for 5w20 $70.00 for an oil change always had it changed there before was told that's the price it always been looked at my other invoices 5w20 oil change $29.95 plus tax. Won't be back

Great service! Glen has always been so helpful and nice!

No masks on any service department floor employee on 6/29/2020. Very unsafe environment - and very expensive.

Toyota of Easley treated me very nice.
Mike Abbot was outstanding and I appreciated his hard work
I will definitely recommend Toyota of Easley and Mike Abbot

Toyota of Easley makes service appointments very efficient and enjoyable! They take great care of their customers. Every employee I ve met is SO NICE and helpful! They go above and beyond with their service.

Great group to work with when buying a car. Super helpful, not pushy, and really worked hard to make sure you were happy with your choice.

We had excellent service all the way through the process of buying our new RAV4 ! Mike Abbott our sales representative was excellent and made sure our entire experience was seamless. The entire staff was excellent. Highly recommend if you are in the market for a new or used car go to Toyota of Easley!!

We had an awesome experience with Toyota of Easley for our 2020 Camry purchase. Rashad Henderson and Adam McCroskey in finance did a fantastic job working with us. We are repeat Toyota customers and this dealership was exceptional with deal and customer service! Will recommended highly to our friends and family!
Thanks again,
Christy and Kevin McCall

Had a great experience buying another Camry from Toyota of Easley last week. Love my new red Camry and love Toyota of Easley. Thanks Chris and Ben! Will definitely buy again from y all. I expect my Camry will last for a while, though, cause the Camry usually does. So pleased with my purchase.

Excellent professional service as usual. Kevin provided outstanding service going above and beyond!

I had a appointment but it still took about 2 hrs for a oil change and tire rotation.

These guys are great and they assist me any time I need it. Very friendly and courteous.

The people were very friendly but the pricing was a little too expensive for parts and labor

The service was fine but my wife came home with an unusual noise under the hood that was not there before the service.Now we have to return again. It seems that the service personal should have driven the car with my wife before allowing her to leave.

Overall as pleasurable experience. Staff was courteous, low pressure, and were very transparent with costs included in the purchase. No surprises when the paperwork was complete.

Eric was a great help and very personable. They were very flexible in understanding my issue with my Lexus. They did a great job in analyzing the issue and creating a good path for fixing.

I had a really good experience at Toyota of Easley. The sales staff were very patient and understanding with me since I had never bought a new car and had lots of questions about financing and such. I was showed in depth how to work all the features I wasn't familiar with. They called a few days after I got the car to make sure I was still happy with my choice and that I didn't have any questions or problems. I was also personally invited via phone to attend an owners appreciation day. I would definitely recommend checking out Toyota of Easley.

Had a great experience, staff is friendly and helpful. Special thanks to Adam P., we'll come back here every time and would recommend it to anyone and everyone.

Chris Gist did a great job. Overall, good service and experience.

I work on the road and found the truck(2018 Tacoma) I wanted. I applied on line and when I returned to town later the same day the truck was pulled to the side and ready to go. All I had to do was verify my income and sign the paperwork. Being self employed and working on the road I can not explain how valuable this level of customer service is and how much it is appreciated. I highly recommend Toyota of Easley and my salesman Issac.

I had great service at Toyota of Easley! About a week ago I had a defective speaker replaced in our Avalon. Glen Etwaru in the service department was outstanding! I'm very particular about my vehicles and he was great in every aspect as to my "pickiness." :) Also, I don't know who did the actual remove and replace of the speaker, but whoever he or she was did an exceptional job.

Service was excellent and they were very friendly! Although, someone left my lights on, which I never use unless it s dark...so my battery died. Lol It s ok, we jumped it.

They were so efficient in their work. Everyone was extremely professional! I love going here & will go back.

Everybody at Toyota of Easley has always been friendly and helpful in every way. I won t go anywhere else and recommend them to everyone.

My wife and I bought a pre-owned Prius here from Richard Freeman. From start to finish, we were absolutely taken care of and appreciated. This was hands down our best and easiest car buying process! Take your business to Toyota of Easley, and if you are a service member or formerly a service member, give your business to a gentleman and former service member named Richard Freeman!