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b
3 years ago

Had two councilors from this sucktastic business. ...

Had two councilors from this sucktastic business. first one had to spend every session being reminded of what happened last time, which was reminding him what happened before and so on. Never made progress. The second councilor was so focused on making things my fault, and didn't seem to listen to anything I was saying. Every session would start with how are you doing, then would follow into a long session of your wrong I'm right nagging wife complex.
Getting a ACTUAL therapist, yes one who can prescribe medications and ACTUALLY do anything took a year, and then it was a video chat, which did nothing for real diagnosis, so after ANOTHER 8 months they finally had me see someone. Chatting briefly with the desk staff and their response was, well you weren't asking the right questions. I ASKED QUESTIONS FOR OVER 3 HOURS, WHAT MORE DO THEY WANT!!!!

L
3 years ago

Everyone here is so nice! Gina (the anxiety group ...

Everyone here is so nice! Gina (the anxiety group leader) is amazing. She taught me a lot of great coping skills that I use whenever I am starting to have a panic attack. And they help!!!! She also taught me about radical acceptance which has lead me down a healing path I ve waited my entire life for.

Also, Jessica S is really nice and helpful! She was able to get me clothes when all I had was a backpack with a few outfits.

I don t know if they will read this but I just want to say thank you to everyone who has helped me. You guys made a huge difference in my life and I will never forget it.

W
4 years ago

I don't know what I'd do without the many facets o...

I don't know what I'd do without the many facets of Summit Stone. I've been utilizing their services for 4 1/2 years and they have always met me right where I am. Please give them a try and be open to the process of therapy and treatment.

M
4 years ago

I've had so many problems filling my prescriptions...

I've had so many problems filling my prescriptions. Why can't I just talk to an actual person instead of listening to an automated message that is repeated in Spanish. And I don't want to leave a message. I want my prescriptions filled! Very dissatisfied!

G
4 years ago

I haven't been to a consueling office were things ...

I haven't been to a consueling office were things just felt so out of place and the scheduler was really rude. It was annoying that when asked for insurance, they were really snide about the type of insurance. Okay, I know I have this "type" of insurance, but does everyone else need to know too? It was even more unprofessional when the scheduler quipped that it is just another form of "Medicaid". So sorry its not Anthem or Kaiser, and why is it such a problem? Apparently there was some confusion when it came to the appointment time and person that we were scheduled to see. It took three people saying that the therapist that we were suppose to meet did not exist and that an appointment was not even scheduled, until someone remembered that "yes", that therapist does exist, we just had the first name wrong. I am pretty sure that you have access to a database for a reason, so why the confusion? Could you not look up the patient information sent over to you by another corresponding healthcare facility? When I tried to reschedule the appointment, I was met with a condescending attitude to just come back whenever. Since I have realistic expectations of how an appointment should be set up, I demanded a day and specific time. Oh, also pretty sure that I can fill out paperwork, I don't need you to ask me at the front desk quite candidly if I want to claim "Hispanic" origins. I know, looks and surnames can be deceiving. On a positive note, the gentleman who was training was very nice and conducted himself well -- the one saving grace.

T
4 years ago

Shout out to the HR Department at Summtstone. Dian...

Shout out to the HR Department at Summtstone. Diane and Karen are amazing to work with. They have wonderful communication skills and are on top of their game. Summitstone is fortunate to have such a caring and excellent HR team!

E
4 years ago

Go literally anywhere else if your looking for hel...

Go literally anywhere else if your looking for help with mental illness medication, doctor/housewife on skype was a witch with capitol B right off the bat, wasted a month, three 8 hr round trips and untold lost income plus at least 15 bucks each visit up front and 30 up front (once you finally do get a med assessment you won t agree with) none of which is refundable.

E
4 years ago

I would highly discourage anyone from utilizing Su...

I would highly discourage anyone from utilizing SummitStone Health to fulfill court ordered domestic violence and/or substance abuse treatment. They will demand you forfeit your state permitted right to medical marijuana on probation. When I refused to sign the paper the woman conducting my evaluation attempted to coerce me by threatening to place me in the highest level of domestic violence treatment. This was highly unprofessional and my assessment was extremely biased.

I went to other providers and I'm extremely happy I did.

About Touchstone Health Partners

Touchstone Health Partners: Providing Comprehensive Mental Health and Addiction Services in Colorado

Touchstone Health Partners is a leading provider of mental health and addiction services in Colorado. With locations throughout Fort Collins, Loveland, and Estes Park, the organization offers a wide range of programs designed to help individuals struggling with mental health issues or addiction.

At Touchstone Health Partners, the team understands that seeking help for mental health or addiction can be difficult. That's why they strive to create a welcoming environment where clients feel comfortable discussing their concerns. The organization's staff includes licensed therapists, psychiatrists, nurses, case managers, and other professionals who are dedicated to providing compassionate care.

Mental Health Services

Touchstone Health Partners offers a variety of mental health services for individuals of all ages. These include:

1. Counseling: The organization provides individual counseling as well as group therapy sessions for those who prefer to work through their issues with others.

2. Psychiatry: Touchstone has board-certified psychiatrists on staff who can provide medication management services when necessary.

3. Crisis Services: In times of crisis or emergency situations related to mental health issues such as suicidal thoughts or self-harm behaviors; Touchstone provides 24/7 crisis support via phone call at (970) 494-4200.

4. Case Management: Case managers work closely with clients to develop personalized treatment plans that address their unique needs and goals.

5. Peer Support: Peer support groups offer an opportunity for individuals struggling with similar challenges to connect and share experiences in a supportive environment.


Addiction Services

In addition to its mental health services; Touchstone also offers comprehensive addiction treatment programs designed specifically for those struggling with substance abuse disorders such as alcoholism or drug addiction:

1.Medication-Assisted Treatment (MAT): MAT combines medication therapy with counseling and behavioral therapies; which helps reduce cravings while promoting long-term recovery from substance use disorders.

2.Outpatient Treatment Programs: Outpatient programs allow clients the flexibility they need while still receiving high-quality care from experienced professionals at our facilities located throughout Fort Collins & Loveland areas in Colorado.


3.Intensive Outpatient Program (IOP): IOP is an intensive program that meets several times per week over several months; providing more structured support than traditional outpatient treatment options.


4.Residential Treatment Programs : Residential treatment programs offer round-the-clock care within safe environments where patients receive medical attention along with therapeutic interventions tailored specifically towards their needs.


Why Choose Touchstone?

There are many reasons why someone might choose Touchstone Health Partners over other providers offering similar services:

1.Experienced Staff - All staff members have extensive experience working in the field of behavioral healthcare; ensuring that clients receive high-quality care from knowledgeable professionals who understand what it takes to achieve lasting recovery.


2.Comprehensive Care - From counseling sessions & psychiatric evaluations through residential rehab stays if needed – we provide comprehensive care options tailored specifically towards each client’s unique needs & goals


3.Flexible Payment Options - We accept most major insurance plans including Medicaid/Medicare coverage along with private pay options available too!


4.Convenient Locations - With multiple locations throughout Northern Colorado including Fort Collins & Loveland areas – we make it easy for people living nearby access our quality healthcare services without having travel far distances.



Conclusion

If you're looking for compassionate care from experienced professionals who understand what it takes to achieve lasting recovery from mental illness or substance abuse disorders then look no further than TouchStone Healthcare partners! With multiple locations throughout Northern Colorado including Fort Collins & Loveland areas – we make it easy for people living nearby access our quality healthcare services without having travel far distances! Call us today at (970) 494-4200 speak someone now about how we can help you get started on your journey towards better overall wellness!

Touchstone Health Partners

Touchstone Health Partners

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