I joined here back in February, love the aquatic exercise, last week after exercising I could hardly use my right leg my knee was hurting something awful. The life guard told the office. Several people came to me to offer their help, I thought this was really sweet. They are a great bunch of caring people.
Would not recommend this place to my worst enemy. Unpolite for one
and very unorganized i normally go to the one in Archdale should of stuck to that one very disappointed.
Love the instructors and the ymca was always clean and inviting. Great bunch of people who was always friendly and helpful. Hope to get back soon.
I went to the YMCA Saturday (11-30-2019). I had to check in first before I proceeded past customer service. I didn't know that it was time for me to do my recertification. The young girl at the receptionist (she had either long brown or black hair) was questioning me on why I didn't recertify. It wasn't the fact that she was questioning me, but how she was questioning me and her demeanor behind it. She made me feel uncomfortable and unwelcomed. This is not the first time that I have checked in at the YMCA and she has made me feel unwelcoming. "She" must forgot the "old" and/or "new" saying " Treat others how you would like to be treated it." No one should ever go into a place of business and feel this away. The YMCA receptionist is supposed to greet, welcome, assist, and answer peoples questions (among other things) NOT make them feel this away. I will be calling Monday to speak to a supervisor about her.
They were so rude for no reason as soon as I came in the older lady with blonde hair kept getting smart in making side comments for no reason when I proceeded to go upstairs the Director with short hair hounded me for 5 mins about there policy that I obviously already know about I honestly feel like it s because the color of my skin smh nobody should be treated like this. Most definitely Changing my gym membership to Planet Fitness!
Would be a great place for an athletic complex if the staff didn't treat high paying customers like inmates or children. Staff is in desperate need of people skills and customer service.
Would NOT recommend! The owner seems very stuck up and the people that work their are unfriendly, been coming here for 2 years after seeing the things I saw and experience myself will not be back explains why no one hardly comes here.
I am an out of state guest and they always welcome me like a local member. Fantastically clean pool and facilty.
A great place, with great staff, and a lot of options.
myynow.org
