chasity monroe (chasity700)

Review of Tom A. Finch Community YMCA

I went to the YMCA Saturday (11-30-2019). I had to...

I went to the YMCA Saturday (11-30-2019). I had to check in first before I proceeded past customer service. I didn't know that it was time for me to do my recertification. The young girl at the receptionist (she had either long brown or black hair) was questioning me on why I didn't recertify. It wasn't the fact that she was questioning me, but how she was questioning me and her demeanor behind it. She made me feel uncomfortable and unwelcomed. This is not the first time that I have checked in at the YMCA and she has made me feel unwelcoming. "She" must forgot the "old" and/or "new" saying " Treat others how you would like to be treated it." No one should ever go into a place of business and feel this away. The YMCA receptionist is supposed to greet, welcome, assist, and answer peoples questions (among other things) NOT make them feel this away. I will be calling Monday to speak to a supervisor about her.