We lived in Watermill Park for almost three years. If you choose to go here note that the pet deposit and move in deposit are considered fees from which they don t take out any normal wear and tear. We lived there for almost 3 years. We recently moved and they saddles us with a $600 bill for painting and carpet, things normally covered by a deposit. We also went through several managers while being there and there is 0 communication between them. We told one about our vehicle sitting in the lot because we had to wait for a title from our home state during COVID-19. We woke up and it was gone. It had to be towed and no one seems to know who had it towed or to where. Renter beware. This is why we moved. Not worth the $$$
We were going to move into one of their 55+ apartments. We found out they charge a $365 "administration" NON REFUNDABLE fee. I understand 1st month and a deposit but to just give them almost $400 for NOTHING. I honestly can't believe people are so stupid to do that. It's not that we don't have it but we would be crazy to give them free money.
*******Update since review with the original bill out for apartment walk through the painting fee was adjusted by TLC Properties. I am still sad it took so much effort after 6 years of living there but I am Satisfied with resolution. Thank you for correcting the balance for the paint. and responding to the review so quickly.********
Cole is an absolute legend. Very helpful gentleman. This guy loves apple juice. Never drink his apple juice!
Moved here from a different state, management was so helpful including one of the workers named Cole. He gave me a tour, answered all of my questions, and was very respectful.
I've toured several TLC Properties managed apartments and have been impressed by the quality and cleanliness of all of them, not to mention the friendliness of the staff. I will definitely recommend TLC Properties to friends and family who are looking for their next apartment.
I wanted to give Tyler Fretheim a huge shout out and my very much appreciated thanks. I have been searching and searching for a place to move with my family. Everything everywhere is tied up or too far out as a move in date. Well he called me several times to keep me updated and to alert me as soon as something came available. If it weren't for him I would still be stressing. He is wonderful and so helpful. Thank you so much Tyler from my family to you! We need more caring people like you.
I just tried to call emergency maintenance and no one would answer. Is there no one to answer or are all of the apartments just simultaneously falling apart?
My wife and I met a very nice Representative of Tera Vera today on location in Springfield, Mo. His name is Kenneth Oeser. He is Portfolio Manager at TLC 55+ Properties. Ken was able to set up a tour for us during these tenuous times and we really appreciated it. All we can say is the property is more than we bargained for. It is real quality for the investment and we plan on pursuing relocation in the near future. Thank you Ken for your time and for the great tour. The property is First Class! We will be back in touch with you soon.
Andrew, Property Manager and Willy, Maintenance at Verandas Apartments have been wonderful to work with. They truly care about their residents while providing a safe and welcoming place to live. Verandas has been my favorite place to live in Springfield. I recommend everyone to check it out.
