Timberwood Assisted Living Review

Really think your independent cottages are perfect along with all your other living facilities!! Can't wait to live there!!

Placing a loved one in a facility is one of the hardest things I've ever done. I had lots of questions and concerns. I visited the facility multiple times with and without my aunt, unannounced and announced. Ty went above and beyond in answering my questions, showing me options and welcoming my aunt to the community once a decision was made. The staff seems friendly and were responsive to any/all questions.

I was looking for a place for my aunt and was told to check into this facility!! I called and have been dealing with an employee named Ty. The only way I can describe our experience so far is OUTSTANDING!! The facility is beautiful and it atmosphere feels like senior living, not a nursing home!! Ty has made us feel welcome and has proved in more ways than one how much they like people and are in it for the residents and their family members!! I am more than excited to get my aunt moved in and getting to know all the staff better!! KUDOS to you Ty!! You are amazing!!!

Our Dad lived at Timberwood in Del City, OK, for the last 18 months of his life. Over that time we had the good fortune to become well acquainted with the wonderful staff and residents there.
Daddy could not have gotten better care unless he had been in one of our homes ~ which he chose not to do.

I don t know what might have been going on when the person who wrote the scathing review of Timberwood, but there must have been extenuating circumstances at the time. We never saw anything that was remotely close to what he/she observed. I was present many many times weekly, always unannounced and at totally random times. I observed nothing but caregivers being kind, caring, attentive and professional. The environment was always clean and inviting.

Friend of ours lives here. Great staff and facilities

It is a lovely place with skilled personnel and it is always clean

I was calling to receive a quote. I had to call 6 times before someone would answer. Finally the phone was answered by a lady named Kelly who was really flustered when I asked about their care giving prices, like she didn't know them. She said I could come pick up a pamphlet and see it on there. I explained that I could not do that because of the distance from my home. Kelly then told me that due to state policies on price comparison that she wasn't allowed to give their prices over the phone. This was the first and only place to refuse a quote to me. Additional places that I called after this one stated that there are no state policies regarding price comparison.

I visited 6 facilities before deciding to move my folks to Timberwood. It was the best decision I ever made. I have found the entire staff to be conscientious and caring professionals. The facility is affordable and the meals are well balanced and tasty. From almost the first moment I met the manager of the facility, I felt that dad and mother would be in very compitent hands. I give my highest recommendation.

Our mother has resided at this facility for over 5 years. I would honestly recommend Timberwood to any family that really wants quality care for their precious loved ones. It is consistently improving with each passing year... We fell in love with this assisted living center even before we made the awesome placement decision for our mother. Our church's women ministry needed someone to deliver a Christmas Basket there to one of our senior members. My sister and I volunteered and I now know that it was all is God's plan...Not too many months later, our mother had to leave her home. We didn't have to search.... We already knew.. Congratulations to the administrator, Michael Brown and his excellent staff!

I agree...my Dad has been there since April 2015 and he is doing well and seems to be happy. However, it's near impossible to reach the Administrator. I live out of state and I have to rely on email and voice mail. But I never get a reply.

This account was hacked and this was not a rating that reflected my view. I have updated this and any future negative reviews of this facility are not from me.

At 11:15 a.m. i walked into timberwood and they have really nice furniture and as i stood there a nice Cna asked me if she can help me and i told her i would like to look around. She said that she would get somebody for me. So i stood there for 45 minutes and no one came. So i walked into the dinning Area and it was very nasty. There was food all over the floor and the tables weren t cleaned off. The people in the kitchen did not have hairnets on. What I ve seen in the building it is not professional. People walked by me several times and did not speak. There wasn t anyone in the office. I wouldn t allow my parents to live here. And i would not recommend. Worst retirement home in okc.

Very clean facility, staff is friendly and helpful, residents speak well of it!

Most of the staff is exceedingly nice but I was very annoyed at the fact that the administrator is so unapproachable. I go to this facility very often and every single time the administrator is in her office with the door closed and sometimes even with the blinds closed. I have witnessed employees try to go in her office to talk to her and for the most part they are not allowed to go in the office. It seems to me from the times I have witnessed that only the managers are allowed to go into her office and sit and talk with her. She is in-personable and makes herself very unavailable. What I take away from that is if she is that way with her own staff then I quit sure she is just as un-involved with the wonderful residents residing there. I realize that power can go to a persons head but that needs to be avoided in a living facility. Every single staff member and resident is just as important and valuable as the administrator is. I am very upset about this matter and will make sure I put this review out as many times as I can until something changes.