Thunderbird Headquarters Review

Bought lots of parts and have always recieved prompt quality service and parts!

Very nice people, convenient location and every part you need for a Thunderbird

These guys GET customer service. They always ship the same day and are great help on the phone

I am going to move TB HQ do the bottom of my source list based on my last experience. Last week I ordered two parts. The first, a battery clamp, was in stock and was shipped with a $15 shipping charge. While this was on the high side of acceptable freight charges, I accepted it. When I called to see when the second part, a speaker which was backordered, would be shipped, I was astounded to hear that I would be charged a second time for shipping. How is your lack of inventory become my shipping costs to bear?

I did find a simple solution, that is to take my business to the Bird s Nest. They had the speaker in stock and it arrived today, the same day as the battery clamp you shipped. Ironically, it was a heavier piece and they only charged me $12. Yes, I had to pay a second charge, but that was my mistake for choosing the wrong TB supplier, Thunderbird Headquarters..

I won't bother to look anywhere else.
They have answers and great advice.
When they said I can't get you an original '56 spare tire wheel cuz the continental kit wheel was a pain to deal with
They gave me a name and phone number
And I got the easy trunk spare tire I wanted in 10 minutes

My car now handles 10x better down the highway from advice

I've even called after hours and big John and Matt always took the time to help me

Yeah if you don't have mechanical skills
It's daunting.
That's not their fault.

But

I won't go anywhere else

All be well

The only reason got a star at all is the product was good. Checked the box to be notified of shipping charge b-4 ship and wasn't. If I had known what it was I would have cancelled. Get a quote on phone before ordering

THE place for classic Tbird parts. The guys are sharp. Have most stuff on hand.

I called then ask about a 59 torque converter bushing , he said we have it 15$, even it was double price , he said wait i check if in stock, i drove from sanjose to here , another guy said apologize! We don't have! Easy lost 2hrs+ my gas

I have been ordering from T-bird HQ for awhile now and they always treat me right. Good prices and fast response. Very Helpful!
Thanks Mike for all your help
Tim & Roni

When do we work on our hobbies? WEEKENDS! Schedule and place I work does not permit shopping during the week due to their hours of operation.