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E
4 years ago

Ha

S
4 years ago

Printing-Average.

Printing-Average.
Example: Each chapter heading had a 22% grey tint box on the page top third. There were approximately 9+ chapters. When printed, the tint box of each chapter varied 5-8% darker or lighter from each other.

Communication-Subpar.
Example 1: TS provided an expected ship date of the completed book. I was never informed that they didn t meet the deadline. I found out the book didn t ship and wasn t yet printed when I called the day it was supposed to ship to get an ETA.

Example 2: A printing cost change was attached to my shipment notification prior to shipping. My representative claimed it was an additional cost for bleeds. I should have been informed of this update when TS received and reviewed the initial files and before they started production. I ve been designing brochures and books for more than 30 years and understand to include bleeds and other information that will affect the printing costs when requesting an estimate. I asked to see my original estimate request and was informed it has been purged from the system.

A
4 years ago

I usually don t like to write negative reviews, bu...

I usually don t like to write negative reviews, but the bad service I received from this company Is unfathomable. After the admitting to all the mistakes they made with my order which are too many to list on here, they promised me a partial refund, of course, it was only a promise nothing more. After calling them every day to get answers, they decided to block my number and occasionally answered my emails, still promising me the refund. It s been over two months since then, and I am still waiting.

About Thomson-Shore, Inc.

Thomson-Shore, Inc. is a leading book manufacturing company that offers printing, publishing, marketing and distribution services to authors and publishers worldwide. With over 45 years of experience in the industry, Thomson-Shore has established itself as a trusted partner for all book-related needs.

One of the key strengths of Thomson-Shore is its ability to manufacture both soft cover and case bound books with precision and quality. The company uses state-of-the-art equipment and technology to ensure that every book produced meets the highest standards of excellence.

In addition to manufacturing books, Thomson-Shore also provides a range of publishing services such as editing, design, layout and typesetting. These services are designed to help authors bring their ideas to life in a professional manner.

Marketing is another area where Thomson-Shore excels. The company offers a range of marketing solutions such as social media promotion, email campaigns and advertising that can help authors reach their target audience effectively.

Distribution is also an important aspect of the book business, and Thomson-Shore has developed strong partnerships with major distributors such as Amazon.com and Barnes & Noble. This ensures that books manufactured by Thomson-Shore are available for purchase through multiple channels worldwide.

Thomson-Shore's commitment to quality extends beyond just its products and services; it also applies to its environmental practices. The company has implemented several eco-friendly initiatives such as using soy-based ink for printing instead of petroleum-based ink which reduces carbon footprint significantly.

Thomson-Shore's dedication towards customer satisfaction is evident from its long-standing relationships with clients who have been working with them for decades. The company takes pride in providing personalized attention to each project regardless of size or complexity.

In conclusion, if you're an author or publisher looking for high-quality book manufacturing printing services along with publishing support like editing design layout typesetting marketing distribution then look no further than Thomson Shore Inc! With their expertise in this field coupled with eco-friendly practices they are sure not only meet but exceed your expectations!

Thomson-Shore, Inc.

Thomson-Shore, Inc.

3.5