4 years ago
We travel a lot, and have stayed at a lot of hotel...
We travel a lot, and have stayed at a lot of hotels. theWit Chicago is absolutely the BEST stay we have ever had! Chris, the Guest Relations Manager, contacted us well ahead of our trip to inquire if there was anything he could do to help make our stay better. We corresponded with him and he helped us better plan our trip. We arrived early on a Saturday, and while there was a room available, Chris suggested we wait until later to check in as there would be a better room for us if we could wait. Jesus, a front bellman, took care of our bags so we could explore the city while we waited for our room. We received a text to let us know when our room was ready, and found a lovely surprise in the room for our daughter when we got there. The room was absolutely perfect! We are picky, and this room exceeded our expectations. It was clean, in excellent repair, and even the sofa bed was comfortable according to our daughter. To make our stay at theWit even better, Patrick, the concierge, provided us with all sorts of information on Chicago history and places to visit. If you want to know more about Chicago, stop in and ask Patrick. His stories were fun to listen to and he had great information on places to visit and how to get around. Seriously, stop by the concierge desk and strike up a conversation with Patrick - you won't regret it! Everyone went out of their way to make us, especially our 7 year old, feel like VIPs. Even Jackie, the housekeeper, went out of her way to talk to our daughter and make her feel special. The hotel was spectacular. The location is awesome and easy to get to on CTA. But it's the staff at theWit that makes it truly special. We will be sure to come back to Chicago, and we will definitely be staying here again.