The westin kierland resort & spa Reviews

I was here for a business conference and mistakenly forgot to book a room for the entire stay. The hotel was at 100% compactly for the entire weekend and I needed desperately to stay an extra two nights. James at the front desk worked with me for two days to figure out a solution and finally got me a room for the entire stay. This guy went above and beyond for me and I am so great full. This guy is a rock star and I wish I had a hundred James in my company. Thank you James you are awesome. I hope this gets back to him and his supervisors.

It s truly great to see hotels like this. Right off the bat, this hotel is extremely large with a huge golf course right behind it.

When you walk inside, you are right away met with luxury and an amazing view. This place truly has a stunning walk in area with a bar on the left, animal showings , a cool whiskey library, and much more .

The room
- The room is great! King bed is comfy, bathroom is on point, and it s amazing to see all the offerings including lavender essential roll on.

The pool
- oh man can t get any better. Adult pool , regular pool , and a river pool . The area is extremely large with lots of seating and even private areas for parties

The hotel itself
5/5 no words needed

Overall, I had an amazing time at this hotel and it was easily due in part to the experience. One thing I will say is the employees really care about your satisfaction here. Right off the bat, they asked us to come to concierge and we were given a free pool bag.

They do try to make your time here great and I definitely will be coming to stay here in the future.

Nice conference hotel. It sits on a beautiful golf course, had a spa on site, and large separate pools for adults and families. It is very conveniently located directly across from a nice shopping and restaurant area. The staff was very nice and we enjoyed the live music in the lobby on Saturday night.

Awesome place. Golf course was one of best I ve played. All food we had thru the week was amazing. Service was always great. Only thing I didn t like was the pool bar hours. Seemed last call was always just after we sat down that s probably good though.

Certainly not the Westin quality I had come to expect from past visits to their properties. I suppose since the Marriott brand acquired them, things overall have gone downhill. Staff was friendly, but not well informed. I blame this more on the corporation than individual employees. There were ants in our room when we arrived. Asked about some services and amenities, like the bicycles and it took a few different folks to get a straight answer and satisfactory help. Will have to say the bikes were otherwise convenient to borrow for free, well maintained, and easy to use. No robes in the rooms and the amenities otherwise are certainly not worthy of calling the location a resort. More like a 3-star hotel. Certainly overpriced and disappointed for what we essentially didn't get for our tacked on resort fees. Was there for a meeting and wish we had considered staying at the AC across the parking lot instead. Won't be back to this location and will be wary of staying at another Westin in general. Sad to see the brand tarnished like this.

Remember to use . when booking any place. This web site will compare countless booking websites and normally will have rates much cheaper than others! You're welcome :)! This place is the best rated in this area. I've been staying here for years. If you decide to stay here you won't regret it.

Awesome place. Golf course was one of best I ve played. All food we had thru the week was amazing. Service was always great. Only thing I didn t like was the pool bar hours. Seemed last call was always just after we sat down that s probably good though.

Decent enough place, but I wish they wouldn't make the staff wear masks, especially the ones working outside in the heat. Nobody else is wearing masks, and with that and the plexiglass barriers it makes the employees at the concierge and the reception very difficult to understand.

We were only able to stay for one night to spend time with some friends who were in town. We spent time at the pool. It was great with excellent food and beverage service! Our room was very clean. Our bed was not very comfortable. We have the best mattress at home so that's usually the case for us. We ate breakfast at Monday Club Cafe. The food and service was great. We really enjoyed ourselves and we're looking forward to coming back.

The Westin Kierland was truly amazing. The service and accommodations were perfect. We spent ten days there and wish it had been more. We had several rooms for our sons wedding weekend and the Westin made it so easy for everyone. In addition we hosted a pool party at Paradise Point and Scott and his team were just incredible. The guests said it was the perfect day after celebration. I cannot say enough wonderful things about The Westin Kierland.

It was recommended by a client to take a trip to Scottsdale. I found this hotel online, and let me just say, the service, the cleanliness, and the food were all excellent!
This hotel is very family friendly, but also works for singles and couples who want and need a getaway. Privacy is not an issue.

The ambiance is relaxing, and quite therapeutic. I would rate this property 10/10.