Took my father to the ER here because of an unignorable stomach issue. He waited since 1pm and by 9pm wasn t seen. He only got his blood drawn but nothing else. Later, he was told that incoming patients with shock trauma take priority and knock everyone down the waiting list. I don t know how much of this is due to COVID, But it s easily the worst hospital we ve been to. Howard county general is better.
As I sit here I can truly say the nurses and doctors and other staff are TRULY TRULY AWESOME especially the NURSES I SEE DAILY, but I was so upset with my food menu until Ms. Ali , came to my room about what was happening and once I explained that I did not eat the choices that were available, she was awesomely and amazingly understanding and kind. She fix the issue on the spot, she talked to me and found out what I eat and accommodated my food needs. Thank you University of Maryland for having such and awesome staff
The doctors killed my family member due to a surgery accident and other negligence. They were mostly medical students and low experience workers. That is really awful in my real experience. My malpractice lawyer told me that it is impossible to sue the doctor and the hospital for any reason. Because the surgery risk contract paper is a big joke and no respectable for any patient s victim. Very disgusted! Not fair! Do not go to the hospital ever!
My sister, a recently diagnosed ALL pt found herself in the ER for an infection 5 days after she was discharged from UMMC. The attending here paged her oncologist during normal business hrs twice and no return call was made. I called myself at 6:44 pm and spoke to a gentleman who left a message for the Oncologist. My complaint is not geared toward that oncologist, it is towards RENE the supervisor in the pt assistance hotline. I called at 8:10 pm asking if the onclogist spoke to the attending as we are still in the ER after 10 hrs. I explained that the attending called twice and I specifically spoke to a gentleman who had the oncologist paged. She said there was no page made. By this point she seemed irritated. I told her it was to Dr. Law. She then said, well that's why she is not here ! I explained that no one told me that and to ck her records It documentation of any calls were made, she became a little loud and irritated with me and not helpful at all. I asked well who should I speak to and rather than explaining what I should do, she said I could not page the oncologist myself that it had to be the Physician herself. I said ok, let me get her. She waited for less than 2 min and then hung up on me!! I hope UMMC records their calls so they can see how a supervisor performs her job. She would also not disclose her last name or her managers name and just told me to call the office if I had a complaint. There is definitely a disconnect between the office and the after hrs pt assistance as we never received a call back and no records kept that the Dr. was paged. Again not geared toward the oncologist as they may have never received all 3 calls that were made to speak to them.
I see a lot of negative reviews on here. I wanted to come and leave a positive one. I know things are hard for your staff right now. You re stretched too thin and some patients coming to you for care aren t happy. I don t doubt every staff member/medical professional is doing what they can for them, even if patients don t see it right now. For those that know what you sacrifice, I want you to know how extremely appreciated you are, and how vital you are. How lost so many people would be without you, and not just patients. And I wish it could be shown in a more validating way. Back in 2013 this medical center saved my son s life when he came nearly three months early. I had been admitted to the University for nearly 6 weeks prior, the staff trying to keep my baby safe and give him the best chance when my water ruptured early. After he was born, he stayed from November to February before being transferred to Mt. Washington. Every doctor, nurse, respiratory therapist, and other medical personal, did everything they can for both him and I. Life saving treatment for him, and life saving words, guidance, and kindness for me. In 2009 my Great Grandfather s heart failed him while he was receiving treatment as while inpatient. He was a vibrant man in life, and in the hospital this was recognized by the staff. They didn t just treat him like an old man (88) clinging to life. They treated him with dignity before his heart failed, joking with him, one nurse going out of her way to find him the current Sun paper when I couldn t be there. Made sure he was shaved because he didn t like looking scruffy and complained about it jokingly. And treated him with dignity when his time came. And was attentive to his comfort. Everything everyone does in that hospital is so appreciated by those that truly see you. I hope everyone stays as safe as they are able, both physically, and mentally. You don t deserve any unkindness you are getting right now. Thank you all for everything that you do. Below is a pic of my grandfather, years before he passed, at my oldest son s first birthday. The other pic, is my son you all saved, and is now 7, on his first day back to school this year. Thank you so much for them.
They saved my dad's life. Thank you from my bottom of heart. You are all hero!
If i could give more stars i would. Every single person we have dealt with in all the departments dealing with birth etc....have been amazing! They are so accommodating ,smart & best of all the nicest staff! Building is always clean and easy to access.
Worst hospital in the area. Nurses tend to brush you off. I spoke with the ER Department about one of the surgeons behaviors and she said she would take care of it. Nurses please be mindful of how you treat your patients. If you actually listen you may find out a thing or 2. Sometimes it s not what you say to the individual, but the delivery plays a big part. Be mindful of how you talk to people in general. I ve been given all kinds of medication for pain relieving, however only 2 of them actually work but for a very short period of time. I even went as far as to tell them that the types of diagnosis I have it specifically states widespread constant chronic pain. They totally ignored that part because if they actually knew that they would know my tolerance for pain even if I hadn t told them it s part of proper protocol to look for answers. I stopped coming here because of things like this but unfortunately I had to go somewhere due to the freak accident and the injury I endured behind it. Please just find another hospital. Save yourself the pain and a headache! Also a second opinion doesn t hurt anyone. I just wish I looked at the reviews of other people experiencing before I had to cross paths.
I arrived before 1:00 pm
It is 4:15 pm I am still waiting because the lack of beds.I probably will get a response from management and still be in the waiting room DEAD.
I m in this area of waiting that looks like a concentration camp. There is no ringer for help no nurses or doctors not even the reception near by..
No call bells or call lights, Nobody around..if something happened to me or one of the patients.
How would you guys know.
I understand things happen, but you cannot transport you re patient? Cannot check on the patient it s terrible .
Terrible experience. Been waiting for over 6 hours with no communication with what is going on. I am in excruciating pain yet you can't tell me if it's going to a whole day before I'm seen? I will go to another hospital. This place is ridiculous. Spoke with nurse she was rude af along with the reception staff. Will return to another hospital. Don't bother wasting your time here. They do not care about you
umms.org
