The Ritz-Carlton Grand Canal, Abu Dhabi

The Ritz-Carlton Grand Canal, Abu Dhabi Review

Reviews 1430
4.6
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T
3 years ago

This hotel should be ashamed, entertaining group g...

This hotel should be ashamed, entertaining group gatherings at this present time is not only illegal but totally unacceptable. Stayed here for our silver wedding anniversary, our gathering party was cancelled due to Covid 19, but this hotel management allowed a party in a room next to us until 4am. You were very lucky we did not call the police. The staff made our room beautiful with balloons, rose petals and a lovely cake, only to be let down by management.

P
3 years ago

Okay

E
3 years ago

On my second trip to Abu Dhabi, it was perfect, I ...

On my second trip to Abu Dhabi, it was perfect, I went for totally different reasons and eventually I found myself at Ritz Carlton. This hotel met all my expectations. Perfect location by the beach, rooms are clean and large (Villas to be specific),lovely decor, and cushy beds that are pure white and so comfy! I do reccomend this hotel. Thanks to that special person that made it happen (X) and looking forward to my next visit very soon, I mean really really soon :)

S
3 years ago

Giant hotel, very elaborately equipped. Located on...

Giant hotel, very elaborately equipped. Located on the big canal. Staff very accommodating and friendly. Pool is very large, many different restaurants, large gym. Have lived in a villa with separate living area, kitchenette, bedroom, private terrace.

H
3 years ago

Place is amazing

Place is amazing
Butt my experience was very bad with property marketing lady Arti Sharma from dubai and her friend behavior was very bad. It was my first visit there.
I leave this table with out eat.
Very non sense lady she use two name on whatsapp using. Very bad lady and her friend.
Attached photos also.

G
3 years ago

More

M
3 years ago

The location is perfect. The front face of the hot...

The location is perfect. The front face of the hotel reserves a panoramic view at the biggest attraction of the city, which is the great mosque. At the other end, a private beach and a fantastic pool. The gardens are beautiful. All decoration shows great refinement, delicacy and all this under a first class services. Speaking of service, download the hotel app on your cell phone. I tested it and it really works. Just pick up the phone and place your order. It will be taken care of immediately. With the advantage that you do not have to go to any place. The large hotel area offers many very good restaurants (Japanese, Italian, Lebanese etc) And a special and charming tea room. Surely, this hotel is one of the best places to be in Abu Dhabi.

c
3 years ago

We went to this hotel from the 7th sept until the ...

We went to this hotel from the 7th sept until the 17th sept. It was amazing !!!! That's the only words to describe it. We where welcomed by Carolina and Vivian who made us so welcome and explained everything. The decor and cleanliness of the hotel was fantastic. Our room was lovely always kept clean. Fayas one of the housekeeping team always ensured we had everything and he always had a lovely smile. Round the pool area. Sajeesh, Jamal, and rafiq always came to say hello asking if we need anything and if everything was ok. Excellent customer service. There was plenty restaurants around the hotel Punjab restaurant was Excellent the young boy in there called Neretundi ? Was so polite. As was Christy who works in sorso bar. He was always friendly. There is a coffee lounge in the hotel with lots of delicious cakes the girl in there called Su always welcomed us with a beautiful smile and made delicious coffee. We cannot wait to go back here . I would recommend it to anyone FANTASTIC we were in room 2675. Mr Gillies and Carol fenwick

S
3 years ago

Good

M
3 years ago

It's a gorgeous hotel with great service. Gardens ...

It's a gorgeous hotel with great service. Gardens were very well kept, stairs properly polished.
I ordered a room service and they brought a birthday cake with what I'd ordered! Such a nice surprise and it was a great pleasure staying there on my birthday.

L
3 years ago

The staff members were all polite, friendly and ve...

The staff members were all polite, friendly and very hard working. The resort itself is stunning. You can stay in the main building or in the Venetian Village, both of which are very nice. The hotel is also directly across from the grand mosque and a free shuttle will take you there.

S
3 years ago

What a beautiful place to spend four different kin...

What a beautiful place to spend four different kind of events, I stayed here for four days, the view of each room is a luxury experience, my room was on the 8th floor, the pool view is massive, We had a sufi night event specially organised for my entire family which was in the beautiful gardens of Ritz facing the grand mosque,. the only mark down was their food , services were great.. Rest everything was a plus..

V
3 years ago

Expected much more from the Ritz brand. They got a...

Expected much more from the Ritz brand. They got all big things right but minor details matter like most beach towels were worn-out and some torn. Long waiting time for room service. No tea bags in the room etc

A
3 years ago

Fantastic resort hotel. Very good standard of acco...

Fantastic resort hotel. Very good standard of accommodation, great staff. Club Lounge very comfortable great place for breakfast fantastic views. Fantastic location about 20 minutes from all the main attractions, perfect distance for the airport. Can't wait to return.

P
3 years ago

Staff and service was very warm and welcoming

Staff and service was very warm and welcoming

Close to the Grand Mosque and a shuttle service for guests was very helpful. Not much else nearby in terms of shops.

Rooms are spacious and clean with a nice view. Unfortunately we did not have favourable weather during our stay so did not use outdoor facilities. Gym was large and stocked with water and the spa facility was also used which was a fair price.

Buffet breakfast had a very wide variety

The Ritz-Carlton Grand Canal, Abu Dhabi

The Ritz-Carlton Grand Canal, Abu Dhabi

4.6