The Portofino Hotel & Marina Review

Absolutly love this place. If you want to get away and love the beach. This is your spot.
The Portofino Hotel has nice polite staff andreally clean rooms.

We had our wedding reception hosted here at the seaside lawn. Our coordinator was Chris and he was phenomenal. All the staff was very friendly, hard-working and made our reception a dream come true. Chris and his team worked tirelessly to get everything right including the decorations. the food was delicious and there was no complaints. Everything ran smoothly and timely. All of our guests were treated exceptionally well. The hotel room was clean, had a nice view of the harbor and ocean and we could not have asked for a better reception. Thank you so much Portofino Hotel for making our reception very memorable.

Fantastic our wedding venues. Love it.
Thank you everyone!!

Not good! Be prepared to be significantly over-charged. I booked a room for two nights, for avg. $240 per night. A couple hours after I checked in, my debit card was charged $900! Charged for the two nights upon check-in. This is not right! Then include exorbitant charges for room deposits (by the way, room not cleaned), parking fees, destination fees, other charges by the property. No one explained the debit card charges upon check-in. SURPRISE! Two stars for nice room.

Response to hotel: the word authorization is used cleverly to enable the exorbitant charges on the debit card upon check-in! The full charges and $ dollar amounts were NOT explained at check-in. SURPRISE, we will charge your debit card double the room rate upon check-in. At check-in, I was informed do not park here, then after I moved car, explained again to move car. Not one person has asked me What can I do to make your stay more enjoyable? How can we make your wedding anniversary stay more pleasant? Where is the customer satisfaction?

Amazing best morning I've ever had to wake up with the view we had omg perfect

This hotel is very impressive! I've experienced very good accommodation, and the food is very good as well. They had the best conference room with an updated speakerphone and video conferencing system.

Great Views Forsure , From The Ocean Side , Rooms are kinda small but clean ! Staff is friendly and helpful also ! Be aware of the parking and extra charges you will get !! But it s all worth it ! Thanks for the hospitality we will be back

Hotel is beautiful! Great fun beach vibes.
Loved it. Will I go here again after my experience, no! We were at the redondo pier just got out the beach my family and I left from there for Check in time which was at @ 4 o clock we waited 20 minutes, which is fine I don t mind. As I m checking in apparently there is no rooms clean. I was asked to wait, overall we waited for about 40 minutes until a room was cleaned. It s just unnecessary. I never had this happen to me. The woman in the front desk was nice to waive the parking fee. I wish my experience was a little different. Overall great hotel, was nice and clean.

Excellent location! Note some of the Marina side rooms have obstructed views. We could hear the concert at the pier from our balcony which was nice. The rooms are spacious, clean and comfortable. Everything is an up charge including parking and even coffee. We did enjoy the use of the free bikes.

Had my wedding here 5 yrs ago and people still talk about. Hotel staff, catering, wedding planner were all excellent. It is a lovely hotel, very nice location, near restaurants, pier, and some small shops. Highly recommended for wedding a short stays.