Had the worst service this week. Party of six arri...
Had the worst service this week. Party of six arrived near noon on a Monday. Walked right in, which was great. Our waiter (James) was unpleasant to start and kept calling member of our group 'red' - I assume because she had red hair.
We ordered drinks and food. James came back once and asked if we wanted more drinks, said he was going to bring water and then we didn't see him again for at least 20 min. Upon his return, he walked quickly by saying he would bring more water (which he never brought any the first time). After flagging down a separate waiter, we finally go water but that waiter would not get us any drinks, 'he wasn't our waiter'.
We waited over an hour for food, never got a second set of drinks until after our food finally showed up. And when we did try to order new drinks, James was too busy to get the full order and only took one person in our groups drink order and ran off.
There was no effort to be apologetic or compensate us for the fact several table that sat after us ate, paid and left before we even got our food.
In addition, having a food allergy can make it very difficult to order. When I asked to have a different sauce than the one with beer in it, I was berated because it was a brewery and of course they have beer in their sauce. I just wanted some ranch or mayo, which I still didn't get on my food. It was an overall horrible experience.