The Pathfinder of WV Review

Nice staff and good selection for a variety of different seasonal activities. It's a one-stop shop for getting outside and having fun!

A great bike shop, great service and a big range of outdoor related products.

I don't hand out 5stars to often but this place deserves it. It isn't the biggest bike shop in the world with hundreds of bikes on display. But it has excellent customer service. Very kind staff and always willing to talk bikes, tips or suggestions. I bought my Giant bike at this shop so I could have expert hands on advice on everything about my bike and thats just what I get when ever I visit this place. They also carry other outdoor equipment so check them out online, or better yet stop in.

I have spent a lot of time and money in this store. The staff is fantastic. There is no one more knowledgeable and helpful than these guys. I went into most of my outdoor hobbies with limited experience and these guys made shure I had everything I needed and knew how to use it. They have an excellent bike selection, ski and board selection, kayak selection, and outdoor active wear. If they don t have it, you probably don t need it.

Very nice place i do recommend MTB is one of there best sellers there every thing is nice there is ski snow boring and skateboarding are some other stuff.

Was in town visiting and received a coupon for a free water bottle. Stopped in to pick up the freebie and was so impressed! Even though I made it clear I was visiting and would not be buying equipment, I told the salesperson I was interested in some recommendations for when I returned home. The salesperson provided me lots of guidance and advice, knowing I would not be making a purchase from them. Great store, lots of selection and awesome team. I plan to support them when I return for my next visit. Customer service #1

Everyone is so helpful and take their time to help you get exactly what is best suited for you. I purchased a hardtail Cannondale bike from there back in 2012, then recently went back in to educate myself about the full suspension bikes. I went in several times looking with different questions and not once was anyone pushy or irritated. About two months later, I broke down and purchased one that we decided would be best suited for me and my riding goals. Andy was beyond helpful, he not only taught me about them but went out of his way to find the exact one I wanted.

I love the diversity of gear in Pathfinders and thoroughly enjoy shopping here. Recently, I got into bikepcking and was filling my cart up on an online site just for a list and to educate myself on the costs of things. Went into Pathfinders expecting a little higher prices, but they were actually the same price and many were cheaper!!! They had everything I needed in stock, except for one thing and were happy to order it for me! Great small town business that keeps their prices very competitive. Thank you for all your help Pathfinders.

Check them out. great outdoors stuff and knowledgeable /helpful staff!

Good selection of outdoor gear. Friendly and knowledgeable staff

Cool store with a laid back attitude. The employees are a wealth of knowledge. Don't be afraid to pick their brains. They will help you find the best gear for your needs!

Friendly and helpful staff. Seems to be a great LBS. Great selection of products at reasonable prices.

The definition of what an outdoor store should be- and a reminder why places like this will always be relevant despite online competition. Great staff, great curation of products, totally a part of the community, first class service.

Great service, awesome selection. Will definitely visit again!

this place doesn't even deserve 1 star. the employees is extremely immature and really can work on their manners a lot more than they were obviously ever taught. its a rat hole with ignorant annoying employees its been this way for a long time. mean mugging staring you up and down can be very creepy and could be called as harassment..

Really cool sports store and bike shop downtown. Also has a nice selection of climbing gear.

Incredibly knowledgeable and friendly staff! Aside from having what I need (lol), those two qualities are what I desire most! Thank you Pathfinder staff.

Wow, these folks are the real deal. Called to talk with them and the gentlemen, I believe it was Andy, spent almost 30 minutes answering a lot of questions not knowing whether I would purchase anything or not. I even asked about buying from them vs an online retailer and he gave a genuine answer without being offended. After, more research and decisions on our part, we chose to make the purchase and did so on their website. I asked when the items could be picked up expecting sometime next week, but to my surprise I received a prompt email letting me though they were going to work hard to get everything assembled and ready for pick up tomorrow!! That's the value of buying local. Great Job!!

Great shop, great prices. Helped me set up two skate boards and even refurbished my trucks right on the spot. All kinds of great outdoor supplies and friendly/helpful employees. Bill and Kayden here are awesome. Thanks guys, big help! Wish I could put more than five stars!

I always pop in to see what's new when I pass through the area. Super cool outdoor/paddle/ski/bike shop with great customer service and brands. Great place to shop for shoes and outdoor brands!

Nice friendly people, and they are pretty knowledgeable about the adventure sports gear they sell. Their main product is outdoor bikes sports; They do have stuff for rock climbing, skateboarding, camping, and kayaking as well. They also sell Patagonia clothing and backpacks.

I had a great experience when I went in to get my bike tuned up. They took time to go over different tire options that were best suited for my needs, and provided good honest customer service. Definitely where I'll go for future mountain bike needs.

Excellent service. Purchased two bikes from here. My wife and I first time getting nice bikes for the rail trail. Bill, made us feel comfortable and that no question was too simple to ask. Showed us the ins and outs of the bikes we got, extra gear, and the bike rack for our car. We will be highly recommending this ace to everyone.

Speedy and awesome bike service. Fixed something I was was told not possible by another local bike shop!

Friendly, detailed, and knowledgeable customer service.

Great selection of products! Knowledgeable staff. Caden was great very helpful while picking a new pair of skis!

Best store in town for outdoor equipment/clothing and bikes. Very experienced staff who can give great recommendations. Awesome customer service.

I'm only giving 4 stars because I've not bought anything yet! But I have been a couple time to browse their Kayak's. They carry very high quality products. And the Staff, so far, have been extremely helpful, polite and extremely knowledgeable on the products they sale.
I have been kayaking for the last two years now and only using big box cheap kayaks. Now that I have some experience, knowledge and I know this wasn't one of those hobbies that I so often drop. I have been looking at the higher end Kayak's and whitewater Kayak's. They are the closest shop to me, and i am glad that they are so nice and helpful. Employing people like that makes me want to go there and shop and not buy online.

Love Pathfinder! Great, knowledgeable staff. Head in for anything you need to play outdoors. Camp, hike, backpack, climb, bike, ski, snowboard, paddle,....you get the point. Really good people running a really good local business. Stop in!

Very helpful and friendly staff and always has a wide variety of equipment.

I remember back in 1998 I bought some camping supplies here...
A jansport backpack for $150.00, a leatherman micra for $25.00, a maglight for $20.00 and a wolf cub scout book for $4.50.
Later on I bought a mountain bike and helmet here as well...
I got a flat the next day due to a nail and these folks helped me out with a new tire.
Much obliged to them.

Great local shop. Tons of inventory on every outdoor sport. The staff I dealt with was extremely helpful and courteous. Highly recommend

I drove from New York for a race near the shop. I had a leak in a brake line the night before. I called and was told to bring it in. The mechanic replaced it on the spot and the work was top notch. That kind of service is above and beyond. Thank you!

Very nice equipped store. Enjoyed the hiking section

I have shopped at this store for years and can tell you that it is top notch. The staff is friendly and helpful and even make you feel less stupid when a stupid accident happens to your bike. (The story there is my bike rim got caught on another car and got bent while it was on my hitch mounted rack. apparently it is a common occurrence.) Helped me find a new rim and even mounted the tire and tube from the old rim for me free of charge. The selection is great, and they were very welcoming of my son who is 3 years old. They complimented how well behaved he was in the store and I really appreciate that. So, in summary, buy everything at this store if you are looking for anything outdoorsy. Staff and selection is great and they take care of you on the accouterments as well. Great place to shop.

Boy the staff is great. Very knowledgeable about their products. I always leave there happy, but with less money. LOL.

Great sporting gear of all sorts. Great staff to help with all things needed.

A great team of people selling high quality gear. Some people say it's expensive, but I think you get what you pay for.

Great Downtown Morgantown resource for outdoor activities needs. Exceptional quality goods as well as fine customer service.

The person who said they don't have a good selection is out of his mind. For a place as small as Morgantown, this store has an AMAZING selection. The staff is friendly and knowledgeable as well.

I was ripped off at this store, do not by anything other than bikes here.

Great products at a price expected for downtown Morgantown. Service and knowledge :

Pretty cool store - good selection and helpful staff.

It's a great place to buy outdoor/expedition gear with a full service ski/snowboard and bike shop!

Had great visit today with Bill, great knowledge of kayaking and was very helpful. Prices are just as good as online and the service what hey sell....

This is the only place that you can get decent backpacking gear around Morgantown or Fairmont. I order the vast majority of my supplies online since most brick and mortar stores tend to be way overpriced - but not Pathfinders. All the gear I've bought there has either been cheaper or only a few bucks more than online prices. I do wish they had a better selection though. It's hard to go in and shop for say, a tent, and have enough options to make you not just want to go look online.

Love this place ..... Bought all my climbing gear here ..... Also they have a lot of outdoors stuff

Promised bike brakes would be completed by a certain date. When I went to pick the bike up on that date the brake had not even been ordered.

The staff here is very knowledgeable, friendly, and helpful. The prices can sometimes be a bit higher than elsewhere, but the convince and knowledgeable staff make up for this.

My favorite outdoor and bike shop in town! I bought my bike from there a few years ago and they re always so friendly when I go back. They remember faces really well and are always there to help with whatever you need.

Nice place for out doorshopping, for bikes there are betteraround

This has been an incredible bike shop to work with over the ~12 years I have been a customer. They work diligently to build relationships with their customers rather focusing on a single one time sale, which has turned me in to a customer for life. The broad diversity of outdoor activities they are able to fully outfit you for and the high end brands they carry mean it is a one-stop four season adventure shop!

Such friendly service, reasonable prices, and great selection of skiing, camping, and cycling equipment

Every person I have dealt with at Pathfinder has been awesome. Their staff is knowable and friendly. Their service team is amazing, they get your bike in and out quickly. If you need a part, clothing, gear, repairs, or a new ride, they have you covered.

Spoke with someone the day before coming in about helping with a boot fitting, they told me they could help no problem and to just come in around noon. When I showed up to talk to someone they acted like I was lying to them about speaking with someone previously and stormed off when I asked for some basic information. I have worked as a ski instructor for 10 years and I have bought skis, snowboards, and boots here, but I will never step foot in that shop again. One employee did end up helping me out with the basic questions, but the incompetence of the employee I spoke with and the two others that were there while it happened is inexcusable.

Great customer service. They've got all sorts of outdoor activity from camping to skateboarding to biking. Great place.

They legitimately care about your skating experience. If you have an issue with your board, grip, hardware, ect. they will do whatever they can to amend your problems. Manager over the skate section is an extremely kind individual and helped me greatly. I have spent a lot of money in the store and they gave back.

Locally owned business with friendly and knowledgable staff. Bought an Osprey backpacking bag here then other day and the staff member spent almost 30 minutes with us making sure it fit well and suited our needs. Price checked on Amazon and was actually $1 cheaper in store. Stop giving your money to Bezo$ and support local businesses.