The Orchard Wellness and Medical Resort

The Orchard Wellness and Medical Resort Review

Reviews 117
4.2
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F
4 years ago

Superb place for weekend getaway or department tea...

Superb place for weekend getaway or department teambuilding. Serene and peaceful environment, the rooms are beautiful, the foods are to die for especially the daging salai masak lemak cili api. Traditional malay kuihs are also delicious.

J
4 years ago

This place has great potential as they relatively ...

This place has great potential as they relatively new. They some great facilities but also many area needs improvement such as the food. I believe this their weakest link. Others they need to add more outdoor facility.

N
4 years ago

My room was the Villa Pool. The room was super spa...

My room was the Villa Pool. The room was super spacious and really comfortable. The living room was huge with side bar for light eating. The bathroom was super nice as well. There were bathtub. We can see outside from the ceiling, as the ceiling is using window at the shower area. The bathroom also equipped with calm music for relaxing. The pool was private and the water was clear but there are leaves inside the which should've been cleaned.

A
4 years ago

I d recommend this serene, tranquil and welcoming ...

I d recommend this serene, tranquil and welcoming place to anyone looking for a short break from the city. I bought a wellness package for a 5-nights stay, and loved everything offered to me.

The stuff makes the place very special. To begin with, my interactions with Maureen, from reservation till checkout, was outstanding, Next, I enjoyed services and the time I spent in wellness training with Javee, unforgettable customer service experience. Nurse Cathy at the spa was very accommodating and is experienced in services she provides, e.g. colon hydrotherapy. Abdullah at the restaurant was very caring and mindful of his duties. The manager, Mr. Amirul, is prompt in dealing with complaints and to manage his amazing team.

Special wellness food was given to me that never disappointed me. The Thai chef was great and food was delicious. Facilities were mostly very nice except for a few things I d like to draw attention to regarding the spa facilities. The female washroom and wash basin in the spa were filthy and smelly most of the time. The aircon was flooding the area near the lockers. There should be hooks to hang towels inside the shower area and some kind of divider for privacy. One more thing, I stayed in the suite which was very nice but I d like to see brighter lighting in the bathroom as the dim-lighting made the bathroom look very uncomfortable for me. Especially the black tile made it appear quite dark and prone to bump onto glass doors. Also, it was difficult to know if it was really cleaned or not.

Overall, the wellness centre is very well kept and managed. However, it seemed they lack cleaning crews. I ll definitely visit again and recommend it highly.

N
4 years ago

Nice cozy place away from the urban life surrounde...

Nice cozy place away from the urban life surrounded by concrete and glass...a great place to chill out and get close to nature within short drive from KL...however do note that the quality of massage is not a big thing to shout about..

The Orchard Wellness and Medical Resort

The Orchard Wellness and Medical Resort

4.2