The Green Beanery Review

Great. Great service. Classy and serves good stuff.

Not very family friendly. Doorway and table spacing aren't good for strollers. No diaper change table in the washroom.

Good food and drinks. Lovely people. Community staple!

Quality and service are a thing of the past. They used to be good. Now they're irrelevant.

I asked if they could make a mint chocolate latte, if they couldn't is take a regular latte. After mumbling he said we have a mint hot chocolate. I didn't get what I wanted and the mint hot chocolate didn't taste good not worth the 5plus dollars for the drink. Finally everyone looked miserable to be there, nobody made any eye contact, I can understand that we all have bad days, but the whole staff?

Great coffee! Service has changed over time...needs a bit of improvement and no Wi-Fi.

It's not for profit, but the money goes to climate change denial. Coffee is OK though.

Great coffee and nice open seating area. I didn't order anything to eat but everything smelled really delicious!

Had booked the vault for a work event.
Sad.
Ok cappuccino, sad hibiscus ice tea and biscotti that were too hard. Not coming back.

Oh n bad wifi

Great selection of coffee and coffee equipment. Terribly slow service and one very rude young man in a surfing tshirt on the staff asked me to move away from beans I was looking at without explanation.

I'd rather buy online in this situation.

This could and should be SO much better. Grungy and disorganized. Ugh. This place needs an intervention and this amazing corner in an iconic Toronto neighbourhood like the Annex deserves so much better. Where is the restaurant makeover shows when you need them. Call restaurant 911.
Hugely disappointing.

All proceeds from this Cafe go to an organization that lobbies for climate change denial.

Also there coffee is horrible.

Great coffee
Very friendly ppl
Great experience

The coffee is so delicious ... especially the latte than the cafe.

Good coffee but you have to wait a lot for your drink to be made.

Great selection of green beans and coffee equipment. Very solid cup of coffee. Staff have always been very pleasant and helpful. They have added more tables and reduced retail space.

The place is nice with lots of space and chairs, which makes it a great place for tea or coffee with a friend. However it does not have wifi so not good to work or study. Also I ordered a crepe and it took them over half hour to get it ready. When I brought this issue to the staff's attention, they told me there was a long wait for crepes. I was not made aware of this when I ordered. I do appreciate they offered a free drink for the long wait.

Barista doesn't do good job. My friend's Cappuccino was way too foamy and my latte was too foamy almost like cappcino.

This review is not for the coffee bar but the retail section of the store. I usually come here to browse their selection of equipment and buy some freshly roasted beans. They have the most extensive selection of green and roasted coffee beans that I have seen in the city. They also roast on demand if you order via their website.

Hipster coffee place. Great coffee, pasferies... But meh... I'm not a coffee shop kinda guy, but my friends all love the place.

No WiFi and I feel like a cranky old man when they ask me to tip on a matcha latte which costs $5.09...

Delicious london fog. Service was fast and my crepe was yummy! Great spot that is open late when u can't find a cozy coffee spot in the neighborhood.

Although it was busy on a Friday night (which was expected), the staff were prompt with the drink orders. This place has a variety of drinks (specialty coffees, smoothies, milkshakes) and pastries. Great atmosphere!

Stick to coffee, tea and sweets. I had the smallest sandwich (cheese steak) there the other day, they heated it up with the fresh greens on it which were gross. And for the size it was definitely overpriced. On a positive note, the washroom is clean, and on the main floor, so it's possibly wheelchair accessible.

banana bread ~3 5/5

no wifi
washroom locked by code

coffee shop the way I like it - nice environment, helpful staff, great variety of coffees. and NOT a chain!!

Neat cafe! The staff was very nice but the service was a little slow. But that s probably because everything is made very fresh. I had the bean salad which was not only generous in portion but also quite tasty. My friend had a grilled cheese on egg toast which he really liked. They also sell a variety of organic coffee beans and small coffee appliances for home.

Such a chill place! Often really busy, but service is fast and coffee is great!

Good coffee, good food, good service, and good value. Will come again.

They also have a really neat private room - the vault room - which can be rented for a very reasonable price.

Don t order a chai latte. I ve never paid $5+ for what is a tea bag in warm milk. I suggest to management they don t offer a chai latte or at least get syrup or powder like every other cafe that sells a chai latte. Your version is not a latte. It is bland tea with no chai flavour and very very disappointing.

I've only had the cold brew and the roasted chicken sandwich. White tasty. My only complaint as of now was slow service.

Great coffee good light food choices and price range nice atmosphere but no WIFI!

The latte was delicious and the cookie I had was fantastic. Hard to find a place to sit but very nice little spot

Good place for a coffee and a quick sandwich. Very artistic decor.

Nice place to meet people and the staff are very kind and generous.

Coffee is good and often comes from selling a lot of coffee related products. Ice cream is Greg, too. I do not know, but it seems to have discontinued coffee, and also sells green beans for those who directly fry and blend. It is a bit loud but it is not bad atmosphere and it is a good place to chatter. Sunday is also until 10 o'clock.

Great coffee place in a convenient place. Staff are very friendly. They have great French press with different coffee selection. Definitely consider try this. Good way to try different roast before buying. Like the scones and sandwich too. There's also a actually bank vault you can reserve. So cool.

It's ok, but in my opinion the little espresso shop a block north serves a better cappuccino. The Beanery has ample seating, some coffee brewing accessories, and sells house roasted beans. Apparently some have controversial opinions about its ownership, but aside from that, if you need a non descript cafe to screen a tinder date this could be an option.

Coffee - Very good
Sandwiches - Terrible
Staff - Friendly
Atmosphere - Great
Prices - Overrated

Friendly service, great coffee, and a casual atmosphere made this a good experience.

Great little coffee shop but extremely packed seating and not cheap. Cute though.

Great coffee here and massive selection of coffee paraphernalia, plus home-roasted beans from all over the world. Crepes are okay but croissant sandwiches better.

Today wasn't my first visit, but it was my last. The level of customer service was very poor and unprofessional - it shouldn't take 5 minutes and the efforts of 2 people to answer a very simple question I had - why the business had gone cashless. "Oh, because that's what the owner wants", or words to that effect. Every person I've spoken to inside the place doesn't have anything good to say about this. Very noisy (from the staff and customers) and busy with no free tables unless you're there first thing in the morning or last thing at night. $3.25 for a large, lukewarm - not hot - cup of coffee. Finished it because I hate wasting coffee. No WiFi either. I'll be taking my business elsewhere from now on.
I'll give credit where it's due though - they do have a great variety of food and drink items, as well as coffee beans and coffee-related products. A former bank, the vault can be used for meetings should you need a quiet space to have one (check their website for details; and here is where you'll get your Internet access). Very close to the local cinema, if you're not in the mood for popcorn. Local events are also advertised here next to the newspapers.

Good coffee shop, homey and nice baked goods. A bit busy if you sit near the store part of the cafe, but not too loud and a nice place to meet people.

I ordered a regular drip coffee, and it was either burnt, or just the worst tasting coffee I've ever had. Threw the coffee in the garbage.

Worst customer service. I waited 35 minutes for my sandwich. Each time I asked about my sandwich, they kept telling me they were making it. The 3rd time I asked, they still hadn't made my sandwich and were still confused. They didn't give any refund when I requested, and couldn't give any kind of compensation. After all that, the sandwich was super small for being a $7 sandwich.

It has good coffee and is in a convenient location, but has no public WiFi and I was given attitude when I asked for the code to use the washroom. They really do need to enhance their customer service skills.

Nice atmosphere. They have a walk up window for milkshakes and ice cream.

Strawberry pie didn t taste good and was quite pricy.

Misleads people. Revenues support Probe International which is a fake environmentalist group that actually promotes climate change denial. Despite management's "response", I have not fallen for "fake news". Probe International is a right wing fake environmentalist group that actually supports climate change denialism. Don't be fooled.

Looks nice but some overly-dramatic employees. Me and my classmate went there to get coffee. He decide to buy one of the coffee grinders and it took them 20 minutes to find out the price for him.
I got a latte and a cookie, but the cookie was so overly stale and dry i had to ask them - very politely - to change it. The "baristas" started getting really dramatic and said they didn't know what i was talking about. I explained i have sensitive gums...
anyway, I honestly was worried the guy would break down crying! Finally I had to switch with a totally new flavour that was no better in its staleness. I paid over $7 for a small latte, and a cookie that felt more like a piece of rock to chew than something edible.

Loved it! Was such a refreshing place to spend time!

It is a peculiar coffee shop, with lots of options but generally pricey. Their tables are not leveled properly, so your coffee might end up somewhere else besides the cup. The americano was okay, a bit weak, and their pastries did not look very appealing. The service was uninspired, and the overall ambiance was dull.

Nice atmosphere. No Wi-Fi. Good beans for sure but the coffee they serve is surprisingly mediocre. Most people drown it with cream and ruin it with sugar, so I suppose it does not matter to most.

The food is great and i like thier menu. The staff are nice but need to familiarize themselves with the menu. My order was fairly simple but it took several staff to get my order correct.

I visit often for their excellent stock of green coffee beans. If there's a seat at the window counter, I'll enjoy a good brewed coffee and one of their fine pastries and watch the world walk by outside. The ONLY problem is the hapless system of paying: a young staffer taps doubtfully at a tablet, then calls over a colleague, then they both tap randomly, while a shuffling, grumbling queue stretches toward the door.

Love this place. Good for coffee beans, and tea, drinks, and even gluten free sandwich options! Great space to work in, especially for those lovers of wifi-free zones

Fritata with a Hot Apple Cider on a cold winter's day did the trick. No WiFi so I can't give a 5-star rating

Absolutely terrible customer service. I ordered a Hario pour over set, only the server came. Turns out, the dripper shipment was cancelled without my knowledge, so I ordered it again, and again, the same thing happened. At this point, I asked for a full refund as only the half of the pour over set came. They refused to take responsibility and reimburse me for the return shipping cost, and actually suggested it was my fault as they had given me the option to order the dripper again. After breaking a customer's trust and being treated in such a way, I'm not dumb enough to order from them again. Now, they are ignoring my emails so I am stuck with a useless server that can't even make coffee.

I want to like Green Beanery, but this place has consistently disappointed me.

I find the staff are consistently unfriendly and condescending, every time I've spoken to someone there they make me to feel as though my patronage is an annoyance. I have spent many years working in customer service and don't understand how staff can be so unwelcoming. I've managed to keep a friendlier demeanour working during Boxing Day madness at the mall.

I bought a french press a while back and asked for help choosing which one. I was told it really doesn't matter which one I go for so I didn't need help. I ended up choosing one myself and had to wait over 20 minutes for them to get a new one from storage instead of the display model. When I asked them to do this it was, again, as if I had asked for something totally unreasonable.

I just recently broke the beaker on this press, and really liking the press and not wanting to replace the whole thing, called the store to ask if they carry replacement beakers. I was told they only carry a different brand's replacement parts, in spite of still selling the press I have. I asked if there was any way I could order one in, happy to pay shipping fees, because I really like the design of the beaker and the fact that it has measurements on it and was told no. The only thing I was offered was if I brought the broken press in they would be able to check if the beakers they have would fit it. I mentioned that I live far away and I don't want to come in for nothing and find out the beaker doesn't fit, hoping he could check for me, but he offered no such help, just responded with a "meh well sorry".

The space itself is quite nice. It's open with lots lots of windows and comfortable seating, but that's what it's got going for it. Multiple times that I have been there the espresso machine was broken. They also do not have Wifi, which is just annoying.

Cool place great coffee and extras staff is fun bunch realy happy hope have nogher meeting there soon its great place to disscuss business

Good atmosphere a little busy and tables are very close together. Also no wifi!

The drip coffee is by far the best I've had anywhere. Ever. Full stop. Amazing. I just wish two things. That the pastries and treats were better (almost bad), and that I didn't feel like I was inconveniencing the staff for ordering, every single time I've been. But the coffee... so good.

Meh. Inside is great. Decent coffee. Snacks are ok. No wifi?? Lame

Matcha latte sucks, tastes very flat. Maple syrup coffee is not good either

The iced chai latte I had just tasted like milk and water. There was no chai flavour, probably because the tea bag they used was only steeped for ~10 seconds and then was trashed. Even worse, the girl who made my drink was coughing throughout the whole process - wish she would've stayed home or had someone else make the drinks. Sad to say, but I think Starbucks is better.

There are too many coffee shops in this neighborhood so customer service would be a key differentiator, one would think. Not so for this place. Even for downtown Toronto, where indifferent hipsterism rules, I found the service cold and terse.

Very decent coffee and food, as well as serving as a good space to work or study despite the lack of internet.

Fairly priced, tables are sometimes all taken, nice niche place they've established. The drinks are alright - but nothing spectacular. The environment and coffee for me isn't enough to warrant a visit over Starbucks and the ilk.

I ordered the Chicken Salad which was freshly made on the spot, a blueberry smoothie, along with a regular coffee. We also ordered a chorizo sandwich with egg which was delicious. The price was also exceptionally reasonable, but the only drawback was the long wait.

My favourite cafe in downtown because their latte is good! Green beanery is always packed even though there were lots of tables. But if you take the seat, you would not want to lift your butt because chairs are very comfortable. Sometimes service is slow or they missed your order, or somebody steals your order. So keep your eyes on the pick up counter. You can book a meeting room for groups.

Great location with a pretty cool vibe inside. I love the mission of the cafe. It's all about fair trade coffee and the profits from the cafe go to a charity which is lovely. Unfortunately, it only gets three stars because the staff (although they were friendly) forgot about the very simple order my friend and I had paid for even though the place wasn't very busy.
My pal was also a bit disappointed in the grilled cheese that he bought (but I didn't try any, so I can't personally speak to that).

Its just a good place too mellow down and have an end of the day coffee

Awesome atmosphere and I think they have some free events. Their vegan brownie is to die for. No Wi-Fi though

The coffee is okay, but there's no Wi-Fi. Seriously if you charge over $5 for a small beverage, you have to have WiFi. At least put a sign up so customers expecting WiFi don't waste their time. Never coming back!

Love this cafe. My only comment is that if you order a latte, tea or coffee you need to add your own syrup/sweetener and honey. I didn't know so I had a very bitter London Fog and next time will use the provided syrups and sugars and whatnot. The cucumber cream cheese and turkey sandwich is a must try. Hit the spot perfectly!

Decent coffee shop to meet with friends , they don't bother you or kick you out if you are taking your time having your drink or snack. I like how at the end of the reciept is a washroom code

Slow , slow , slow service. Need new furniture. Very busy store. Maybe they could reconsider some new layout.
5* only for coffee quilty.

Great selection of beans and coffee equipment. Tea accessories as well!

Well worth the visit, very convenient location to get to. I ordered my blends and roasts online to bepicked up in store. I was looking for a nice pour over and the staff was able to point me in the right direction. I definitely will order and visit again!!