The Fernie Hotel

The Fernie Hotel Reviews

Reviews 133
4.2
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This is my first and only review I have ever writt...

This is my first and only review I have ever written. I m quite appalled.

We ordered the special without knowing it. Upon finding out that it was the special we asked the bartender if we could please get charged the appropriate price (considering it s exactly what we ordered). We were then treated with such disrespect and name called from the bartender for simply asking that we be charged accordingly. We then talked to the closest waitress and asked her if it s customary to tell her guests about the specials when she greets her tables. She informed us that it is, in fact, customary but the bartenders are not trained properly. I feel as though the lack of knowledge from the bartender should not result in us being called names and disrespected like we were. Simply for asking to be charged the correct price. I ve worked in the service industry for many years. I m extremely confused as to why we were met with such hostility and destain when just asking to be charged correctly. It really makes little to no sense.