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K
3 years ago

The staff was amazingly helpful from the start. Ch...

The staff was amazingly helpful from the start. Check in was a breeze, valet was easy and trustworthy, and they were willing to make any accommodation for me. Very pleasant stay, despite the hotel being haunted.

D
3 years ago

Staff is very helpful and friendly. The bed and pi...

Staff is very helpful and friendly. The bed and pillows were as comfortable as any upscale hotels I've slept in the past several years. The restaurant and bar offer solid food options, a good wine list, and I'm told by people who've stranded that the Sunday brunch is quite outstanding.

B
3 years ago

The hotel is very nice, has spacious rooms and the...

The hotel is very nice, has spacious rooms and the beds and pillows are very comfortable. The complaint I have is regarding their very poor lighting in the restroom area. There is one single ceiling light which makes it next to impossible to get ready for the day.

A
3 years ago

Fun

J
3 years ago

Good

C
3 years ago

One of the oldest buildings in town. Remodeled a f...

One of the oldest buildings in town. Remodeled a few years ago. Changed into a hotel and a restaurant. Even has a salon at the basement.
Has the best location to stay if you are going to have your business in town.

C
3 years ago

Beware of the valet at this hotel. My daughter-in-...

Beware of the valet at this hotel. My daughter-in-law had a pair of ray-ban sunglasses stolen from her car by the valet. This guy didn't even bother to hide his actions. The sunglasses were in a compartment which he opened and rifled through in order to help himself to someone else's property. He left the compartment open so when my daughter-in-law got into her car moments later she could easily see what had happened. She immediately reported it to the front desk clerk who was rude and condescending to her. No action was taken by this hotel. The desk clerk offered to email his manager to see what steps he should take on behalf of my daughter-in-law. Email?? Hours later he still had not taken any action. In the end, we received nothing from this hotel and were told to file a police report. In hindsight, my daughter-in-law should have just bothered the police with this that very night and perhaps something would have actually been done on her behalf. So. there is a petty thief working valet at the Eldridge. Be cautious. It's not enough to put your belongings in a compartment.

J
3 years ago

Patrick went above and beyond to ensure I enjoyed ...

Patrick went above and beyond to ensure I enjoyed my stay in Lawrence. I asked him a quick question about when the galleries in the arts district opened and he was unsure. I went to drop some things in my room and returned downstairs to just go roam aimlessly. I was shocked when he called out to me, as I was heading out the door, because he had looked up the opening times for all the galleries and wrote them on a map of Lawrence.

Seriously, I have stayed in hotels all across the country and beyond, and this is the single greatest act of thoughtfulness I have encountered, by a mile!! If I were the owner/manager I would ask Patrick for his input in all matters related to guest experience AND give him a raise to prevent him from being stolen away by another operation.

E
3 years ago

My husband and I ate at the Eldridge Hotel Restaur...

My husband and I ate at the Eldridge Hotel Restaurant. I ordered the teriyaki salmon. It was okay. It was a narrow piece, and the teriyaki sauce was on the side. (??) The mashed potatoes were good, but they brought them separate from the plate in a little bowl.(??) It reminded me of the cafeteria. Also, the asparagus was a bit tough. Our waiter was very attentive. I had the Blackberry Whiskey Lemonade, which was delicious, and quite a large drink. Throughout our dinner, we never heard any background music, which we thought was odd. Just the echo of other conversations.

T
3 years ago

This is definitely a hotel to go to for the histor...

This is definitely a hotel to go to for the historical significance it played in Kansas becoming a non slave owning state. It was a headquarters in the political sense to becoming a free state. Pleases go downstairs to the Frosted double doors to see the scale models, political writings, and reconstructions of the hotel after the two burnings and remodels. It isn't to luxury hotel standards, but it is a very nice stay considering the age and history behind its exsistence.

R
3 years ago

We went for a nice dinner in the restaurant then s...

We went for a nice dinner in the restaurant then stayed to listen to live jazz being played in the lobby while having cocktails & martinis from the bar. The Eldridge is an institution rich in history and you wish you could know all it's stories. And yes, I'm writing that about a hotel. Although not tonight, we've stayed in their rooms before and they're just as up to scratch as the rest of the services.

B
4 years ago

Unpleasant experience with a group of 8. First ro...

Unpleasant experience with a group of 8. First round of drinks and appetizers were good. But then server disappeared. Didn't take our food order for an hour. Drink orders were incorrect. Some entrees were delicious, but two prime ribs were not edible. Mashed potatoes were flavorless. Dirty dishes piled up and were not removed. The manager did apologize and tell us both the bar and serving staff were short handed.

D
4 years ago

48 hour cancellation policy even if they rebook yo...

48 hour cancellation policy even if they rebook your room. Noisy downtown traffic is loud in the room. No self parking just $15 vallet. I didn't like this place at all. There are much better options.

K
4 years ago

Excellent hotel. Historic yet modern. Great custom...

Excellent hotel. Historic yet modern. Great customer service. Wonderful room and amenities. Well maintained, clean and tastefully decorated room. Room service for breakfast was very good. Location ideal for great restaurants and shops, in the heart of downtown Lawrence. Will definitely stay here again.

S
4 years ago

The hotel is very pretty and historical. The staff...

The hotel is very pretty and historical. The staff were very friendly and attentive. The rooms are quite nice with really nice beds! It's located right in downtown so everything is within walking distance!

C
4 years ago

We were in town for a concert that was just across...

We were in town for a concert that was just across the street, so the location was perfect. The room was a single king bed, very comfortable, and plenty of pillows. Overall great stay, definitely recommended.

R
4 years ago

Hotel was fairly expensive and the room was pretty...

Hotel was fairly expensive and the room was pretty ratty. The bed was amazing. The staff always seemed too busy and we waited for a number of things for longer than we should have. They also do not offer discounts to guests attending weddings at the hotel.

C
4 years ago

Ate within the restaurant for a work function. Ord...

Ate within the restaurant for a work function. Ordered the scallops, for $32... received 3 scallops and charred cauliflower and brussel sprouts in a General Tsos Chicken tasting sauce. Not worth the money for what I got. The rest of the More

J
4 years ago

We came here for the Easter brunch. For the two of...

We came here for the Easter brunch. For the two of us, the bill was over $80. For that much, I expect a truly exceptional experience, but I found it no better than similar brunches that cost half as much. Outsourced, frozen and/or stale desserts, extra charges for regular coffee (at brunch?), and average quality food leave me unlikely to return.

The Eldridge Hotel

The Eldridge Hotel

4.4