Dr. Primomo was wonderful. Very personable, profes...
Dr. Primomo was wonderful. Very personable, professional, caring and honest. I highly recommend him as a physician. His office staff, however, were not so great. I had read some negative reviews about the staff before scheduling my appointment but I figured that everyone has a bad day so I decided to give them a try anyway. It all started when I called to schedule my appointment. The woman I spoke with was rude, short and abrupt. But, I still decided to continue. When I visited the office I wasn't greeted when I walked in, nobody ever smiled (except the doctor) and the medical assistant was rude and condescending. The final straw for me was when I went to check out. The woman was on a personal phone call so she asked me to have a seat. I sat down to wait on her. About 3 minutes later she was on the computer and I assumed she was pulling up my record to check me out and schedule my next appointment. No, she was searching for vacation homes and commenting about the prices and getting other staff members to look at pictures of the different rooms. I ended up just walking out and refuse to schedule another appointment. It's a shame because this wonderful physician has probably lost a lot of potential patients due to his awful office staff.