The City Cake Company Review

Thanks City Cake Company for the amazing mothers day lemon cake. One of the best cakes I have ever had. Went down a treat at the family gathering and topped off the day for mum. Great cake, great service, great store. Can't wait to go back. Thanks again

A big THANK YOU to City Cake Company Mt Eden Village for this most beautiful & delicious Art Deco Chocolate birthday cake.
Not too sweet and lovely texture. The decorations were visually perfect.
I was also very impressed with the personalized service -which is quite rare these days -like stepping back in time to a nicer era.
It was a pleasurable experience tasting the sample choices to find just the right cake for my son's 44th birthday which is the same date as his Grandmother who turned 95 on June 21st.

Always an exceptional service!Their designs are all a work of art mixed with the best flavours.

The cake was an absolute hit in our office!! Thanks so much :)

We recently tried a number of the cakes from here and have to say each one was scrumptious! The baked cheesecake and chocolate are definitely the winners. It was possibly the best chocolate cake I've had from a bakery/store. Can't wait to be back in Auckland for more cake!

I ordered 30 cupcakes from Sydney in all flavours for my engagement party. The cupcakes were delicious and Tracy was a pleasure to engage with. She even added cute hearts on top of each cupcake! Thank you for making these cupcakes so special. Highly recommend and the cupcakes are reasonably priced too!

Firstly, very professional company, top communication, beautiful looking cake, very impressed with decoration! A little glitch in their kitchen meant the cake was not up to scratch but this was rectified as soon as they knew by means of another cake at no charge! Thank you for everything, will use you again for our next childs 21st!

I have been a very satisfied customer for the last 15 years and I would have to say their best cake is the banana cake with caramel icing closely followed by the chocolate cake. Thank you City Cake Company!

They make my valentine awsome . Best service . I'm gonna big cake order soon for my Birthday

Thanks City Cake Company!
I've just eaten the best Carrot cake I've ever had.
Wow so good! I feel really lucky that the best cake shop in Auckland is only five minutes from my house.
I can recommend very highly for those special occasions, as service and the delicious cakes cannot be beaten.
Samantha Gray

Amazing cakes amazing people would rate 6 stars if I could

A big thanks to the team@ City Cake company for my baby's first birthday CAKE!!!

It was great and everyone just loved it including my birthday girl who would not stop eating it everyone was surprised to see her enjoying the cake. Wonderful moments:)

Thanks heaps!!

Such lovely people to deal with. We have dealt with the City Cake company for many years ordering cakes for our staff with major birthdays or personally for family celebrations. They are genuinely interested in assisting you to get exactly what you want. Super helpful and always pleasant. As for the cakes! Oh my goodness, they stand alone in quality. They are rich, moist and decadent. The top feedback from staff is that they love the Chocolate with the Belgium frosting but the Banana with caramel is also a hard one to beat. If you have a special occasion, you can't go past these cakes. We have never been disappointed.

We have been ordering from City Cake for years now. Despite never having met, Tracy is always so accommodating and amazing even during this busy holiday period. I m sure I changed our order at least three times but her reply was always the same no problem. All done! . When we gift these cakes to clients we get nothing but positive feedback about how moist and yummy the cakes are. Give them a go, you won t regret it.

Excellent communication and a First Class Birthday Cake. I arranged this for my Daughters 21st birthday from the UK. Ordering was simple with a first class quick response from City Cakes. I would recommend you use this company you won't be dissapointed. The cake was actually less expensive than I had anticipated, although price wasn't an important factor.

We recently arranged my sons 21st birthday from the CCC and it was seriously awesome, we have been using them since the kids where teenagers and I also use them for company birthdays. We have always been impressed by the quality, taste and consistency of what can only be considered the best cakes in Auckland.

They totally out did themselves with the 21st cake, which I had to coordinate via email as I was oversees. It was seamless and simple to do, they sent me options and I was able to send a jpeg of the picture. all I had to do was turn up on the day and pick it up......well done City Cake Company for another awesome experience.

Wonderful traditional fruitcake for a 90 Th birthday cake, divine, well presented, beautifully decorated.
Thank you so much

Sent boyfriend to buy a Frozen / Elsa cake for six year old daughter's birthday. He returned having spent $90 on said cake, so I had high hopes for it.

It was a nice cake (except for the taste of the 'edible' screenprint) but $90 was, in my opinion, a massive overcharge for someone to click 'print', stick the print on a chocolate cake (no choice, it had to be chocolate to get an Elsa cake), and writing 'happy birthday xyz' on it.

You can get choc cakes from other gourmet cake shops in Auckland for around $40. I would highly recommend buying one of those instead, because the extra $50 for an off-centre screenprint is just not worth it.

We bought a vanilla strawberry buttercream(?) cake. Is it normal for the cream layer in the middle to be almost so thick? The cake is small and it's like a third of it was the really sweet cream...and it isn't fluffy cream. Like i said, it's thick. I mean, it's better if it was strawberry ice cream instead. Idk, because the other reviews are so positive. The actual cake part was average. Not worth $55

Edit: the cream was nice though. We've saved it to eat it with the something else because the cake part we still ate so as not to waste increased to 3 stars.

We bought the passion fruit cheesecake. The cake was scrumptious. Could not have asked for a better cake.

Drawback? Cost. For the price we paid, the cake was too small. Or you can say for the size, the cost was too much.

LOWER DOWN THE PRICE, KEEP THE TASTE!

Fantastic experience . You need to treat yourself as often as you can

Best cakes I've ever had. You think you've had a chocolate cake? Not until you've tried the city cake company chocolate cake. I also love the petit fours :)

So cooperative. I live in United states. So I ordered the birthday cake and had it delivered to my loved one who lives in Auckland. I also got great reviews about the cake and they loved it. Prompt delivery. Awesome customer care. I would highly recommend someone to try them out.

I bought a cake this afternoon which was passion fruit flavour. I bought it as birthday present. Unfortunately, the cake didn't taste good. It was very dry and didn't taste fresh at all. I have read good reviews about this shop and was very excited. Very disappointing :(

The cakes taste horrible!!!! It was not even worth a penny!!! Little kids bake better cakes than this.. Tasteless yet quite expensive.
The baker needs a new career>

Was served by a lovely, friendly, helpful lady.
Helped me pick out a beautiful cake and boy, was it delicious!
Really not badly priced! A lot better than the likes of the cheesecake shop.
Thanks again! I will be back!!

Hi Tracy
I cannot thank you and your wonderful team enough for the outstanding Unicorn cake you made for my daughters 6th birthday! We had dinner in a packed restaurant so when the cake was bought to our table EVERYONE stopped eating and stared as the Unicorn horn stood to attention atop the most spectacular cake anyone had seen. To top it off, when the cake was sliced open to reveal the layers of heavenly chocolate and butter cream (I believe there were 6!) my daughter started jigging around in her seat and squealed with excitement!
This cake delivered everything I wanted and more, but most importantly it truly made my daughters wish for a Unicorn cake come true in the most memorable way.
Must pop off to the fridge and grab a piece now...

These people are soo helpful. I needed a cake urgently and they absolutely went out of their way to help me and custom put together a cake with fresh flowers that I gave them. Fabulous service and I will certainly use them again

Very pleasant staff and such good cakes. I'm impressed how they treat their customers no matter what they buy from the store, may it be from a single cupcake or several made to order cakes.

City Cake company was amazing to deal with. I ordered a "one off" celebration cake
for my daughter's 30th birthday. I had emailed 5 different cake companies in Auckland and City Cake and only one other replied. I am so happy I chose City Cake Company. Tracy was very prompt and clear in her emails. The cake itself was exquisitely decorated and the flavour of the cake was delicious. I felt it was very well priced and most definitely was one of the highlights of our birthday dinner. I would not hesitate using this company again. Thank you to you all.

Sent enquiry by email online and was answered straight away when phoning to complete order the ladies in shop where really helpful and gave me ideas on how I could make cake look special for my parent 50th anniversary the cake was delivered by a special courier and arrived in perfect condition and looked better than I could have imagined. My parents where absolutely delighted and it tasted as good as it looked. The cake really made my parents day special thanks

I wish I lived in Auckland because City Cake Company would be my "go to" place every day for my sweet treat. Every single purchase or gift from City Cake Company that I have had has been faultless. The ginger loaf, the carrot cake, the gin & lemon cake.....I could go on and on. Why would you bake at home, because all of their ingredients are pure and natural. Nothing artificial in their product. The Christmas Cakes are perfection and recently I was at a wedding in Auckland and the wedding cake from City Cake Company almost stole the show!! Devine.

Pretty disappointed with the customer service. Bought a small carrot cake at $46 only to be told there was a grabone deal on pick up for $22 and we were unable to get the deal. Disappointing as we have recommended many friends and family to city cake.

Great website, wonderful service from the lovely ladies at the store, beautiful cake enjoyed by everyone at my son's birthday party....definitely coming back!

Worst first expirience with ordering a cake from this place. They didnt do the raised lettering or the raised picture that i spend so much time describing to them and extra money to have it done especially since it was for a friends first birthday party and i paid $300. Instead all i got was a cheap print job and told they weren't refunding any money for such a terrible cake. Horrible attitude from the people there too. Never use this place.

As soon as we got in the colourful cakes, macaroons, petit fours caught out attention. Prices were pretty decent. We tried the caramel and pistachio macaroons which were $2.5 each and felt they were decently priced. I found the designer cakes to be a bit too highly priced, but i think that is the general price around nz.

Repeat customer. The website reliably shows the big range and makes ordering easy. Fast confirmations. A visit to the shop is pleasant, too, and of course there is the yummy tasting. Quality cakes, choice, excellent follow up and orders ready on time and presented well. 'The icing on our cake' for our celebrations.

Beautiful cakes/cupcakes, they are tasty but a bit pricey for what you get.

City Cake did a delicious lemon cake over the weekend and the owner personally delivered it with a free bag of fudge which I thought was a nice extra touch

Best tasting cakes I've ever had. I repeat, best tasting cakes I have ever had!

City Cake Company has been our preferred cake supplier for the past 10 years. We have ordered their beautiful cakes on many occasions both personally and for business.
We cannot recommend them highly enough and are constantly amazed at their clever innovative designs and the outstanding quality of their cakes.

Our favourite would have to be Chocolate Mud Cake and their Afghans are simply divine.

We also admire the team at City Cake Company for their constant support of the local community and schools through the years.

Thank you so so much for your helping getting a cake to our dinner venue after 4pm on a Saturday. You are amazing and cake was lovely and hubby loved it immensely. You are the best!