Absolutely worthless! It covers less than Medicare in a lot of cases, and I've been trying to find doctors willing to take it for over a year with no luck - several have told me they flat out refuse to work with this company because they are so terrible and don't pay out.
I'm so sorry to anyone else who's stuck with this through their employer!
I had e ekg and blood work. It cost $1700.00. the bill I get said that only $120.00 was pending. They should have paid at least 80 percent. Not pleased at all. I will look for another insurance. I got this through employer.
I'm sitting at dentist office, waiting to get a same day crown replacement. After the office manager was on hold with boon for 15min, they answer and let us know I have to wait 12 months from diagnosis to get a crown. How does that make any sense!? I'm furious. It's one thing after another with this company I'm forced to use through my employer. Its unreal the mistakes they have made on thier end and now I'm paying with my time and money. I paid a premium every month that I have email proof of. Turns out 8 months in to paying they finally let me know. They let me know when I called to get some procedure codes priced and they tell me I'm inactive! This company is terrible. So unfair. I'm reporting to the better business bureau.
Taking money from you and force you in to there insurance when you have insurance that way better what they offer
Horrible. They are diligent in taking your money for premiums, but the coverage is basically non-existent. You have a claim submitted, they will find some foolish reason to reject it. You ll end up paying out-of-pocket as I did. Even if they tell you over the phone that your provider is in-network & covered, they will still find some reason to not pay. They know every loophole in the book to get out of covering services. I m sure they do their homework & hire lawyers so they re refusal to pay is technically legal , but their practices are unethical for sure. Once open enrollment came up, I couldn t get rid of them soon enough.Please do not sign up with Boon.
Not sure if this rests completely on the Boon Groups part or on other parties such as the hospitals or employer. With that said, the Boon Group has not provided the insurance needed and has resulted in being underinsured and ultimately, I am considering medical bankruptcy. After my wife had an emergency operation, the insurance only paid approximately $120, leaving me with approximately $17,000 in medical bills. Months later, I continue receiving more medical bills from visits; now totaling around $30,000.
I understand medical insurance in the United States is not the best, but when I am told by the hospital that my best bet would have been to claim non-insured, there is something wrong with the insurance company and the system. Especially with the amount per month I pay to have insurance.
All the reviews are true to my own experience. They are taking peoples hard earn money and not providing the services they approved, leaving people in huge debt. Do Not Sign Up For The Employer Insurance With Boon Group First Health Network. You Can't Op Out Until Open Enrollment, Leaving You Paying For Insurance That They Never Intended To Give Despite Approving The Service. So Basically You Are Paying For Services That Are Nonexistent.
The Boon Group is a rare find in this industry. I appreciate their focus on innovation and more importantly how much they care about their customers. I have been working with them for a long time and I trust their leadership. They are working on some big improvements that will enhance the customer's experience but also will bring some needed changes in the health care system. I highly endorse working with them.
I had boon group ins. through my job and every week for years boon gladly took money out of my paycheck and then I went and had a colonoscopy and the doctor found a growth in my colon and so I had partial colectomy surgery and the growth and part of my colon was taken out and the hospital bill was $115,000 and boon only paid $5,000 of it saying everything else is out of network and refuses to pay anymore and now I am stuck paying the rest and now the hospital has sent my account to collections and the state insurance commissioner and attorney general said there is nothing they can do,this company is worthless in my opinion
The Boon Group is a great place to work and do business with! Working here has been a great learning opportunity for me. I love the dynamics and the positive energy I am surrounded with. Management is always there to promote and value the employees.
They are always working on improving the customer experience and providing a better solution.
boongroup.com
